Plans, costs, and free options for Zendesk for E-commerce
Last updated: January 24, 2026
Pricing Model
Paid
Starting Price
$55/mo
Free Option
No
Zendesk for E-commerce is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Looking for a free option? Here are some alternatives with free plans:
Intuitive customer support software

AI-powered Contact Center and Unified Communications platform for customer service and sales.
See how Zendesk for E-commerce pricing compares to similar tools in Customer Success
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
Zendesk for E-commerceCurrent Support for online retailers | No | $55/mo | —/100 | Details → |
FreshdeskBest Value Intuitive customer support software | Yes | $15/mo | 85/100 | Pricing → |
Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
![]() Dialpad AI-powered Contact Center and Unified Co... | Yes | $15/mo | 84/100 | Pricing → |
Front Shared inbox platform | No | $25/mo | 85/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Zendesk for E-commerce is a paid tool with pricing that varies based on features and team size.
Zendesk for E-commerce does not currently offer a free plan. Check their website for trial offers.
Check Zendesk for E-commerce's official website for current trial offers.
Free or freemium alternatives include Freshdesk, Dialpad. View our full comparison to find the best value.