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Chatonbo

Claimed

Answer in visitors' languages, capture leads, and assist Shopify shoppers

From $19/mo, billed monthly (free plan available)
Freemium Chatbots AI for Customer Service
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Tracked since 2026

The Bottom Line

Best for
Shopify, Wix and WordPress sites with 1 to 10 staff that want a chat assistant on a flat monthly price
Price
From $19/mo, billed monthly (free plan available). Compare plans

Key facts

  • Free plan; paid Pro plan (5,000 conversations); paid Business plan (10,000 conversations); no per-conversation credits
  • Drafted from your site at signup; Shopify order lookup and add to cart in the chat; flat price, no credits or seats
  • Answers in 50+ languages, auto-detected; human handoff by email or WhatsApp within set business hours

Not for

Support teams that need a full helpdesk with agent seats, ticket routing or an on-prem deployment

What is Chatonbo?

Chatonbo adds an AI chat assistant to a website. It reads the site's pages and product catalog, then answers visitors from that content in their language. It captures names, emails and phone numbers into a built-in CRM and forwards them by email, webhook, Zendesk, HubSpot, Slack or Zoho. On Shopify it looks up order status, checks stock, validates discount codes and adds to cart from the chat. Installs as a Shopify app, Wix app, WordPress plugin or a script tag. Free, offers paid tiers

Available on: API, Web

Data compiled by Toolradar Pricing checked · How we evaluate
Source chatonbo.com

Preview

Key Features

  • Lead capture (name, email, phone) into a built-in CRM with email alerts and webhooks
  • Shopify order status lookup, stock check, discount code validation and add to cart from the chat
  • Answers drafted from the site's pages and product catalog, in the visitor's language (50+ languages)
  • Human handoff by email or WhatsApp with business hours, plus Zendesk, HubSpot, Slack and Zoho forwarding

Pricing Plans

Pricing checked Oct 19, 2026. Source: chatonbo.com/pricing, read Oct 19, 2026

Chatonbo plans and prices, checked October 2026
Plan Price Details
Free

$0

One assistant on one site, no card

  • 100 conversations a month, 3 knowledge sources, lead capture
Pro

$19/month

For one store or service site

  • 5,000 conversations a month, unlimited knowledge sources, Shopify order lookup and cart, 1 extra team member
Business

$59/month

For busier stores and teams

  • 10,000 conversations a month, unlimited team members, CRM, 2GB storage
Calculate your cost View full pricing

Is Chatonbo worth the price?

Good value

The pricing is very fair and generous for small online stores.

The Free tier offers a useful 100 conversations and lead capture with no credit card, while Pro at $19/month for 5,000 conversations and Shopify integration is a steal. Business at $59/month with unlimited team members and CRM is still affordable for growing teams.

Best for small ecommerce and service businesses that want a simple, all-in-one chat assistant.

Full Chatonbo pricing: every plan, hidden costs and alternatives

How Chatonbo's pricing compares

At $19/mo, billed monthly, Chatonbo is the most affordable of its 5 comparable direct competitors.

Chatonbo
$19
Intercom
$29
Tidio
$29
Re:amaze
$29
Gorgias
$40
Richpanel
$79

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 19, 2026.

Email me when Chatonbo changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Reviews

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Best Chatonbo Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →
Zendesk Messaging logo
Zendesk Messaging Paid

Improve live chat with AI-powered messaging for seamless customer support across all channels.

4.3
Intercom logo
Intercom Paid

AI-first customer service platform

4.5
Tidio logo
Tidio Freemium

Live chat, AI chatbots, and email to convert visitors

4.6
Gorgias logo
Gorgias Paid

Customer support built for e-commerce, with deep store integration

4.6
Richpanel logo
Richpanel Freemium

AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.

4.7
Re:amaze logo
Re:amaze Paid

Customer service and live chat for e-commerce brands

3.4
See all chatbots tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Chatonbo alternatives 6+ tools ranked, pricing + verdict per pick Chatonbo vs Zendesk Messaging Head-to-head: features, pricing, who wins Chatonbo vs Intercom Head-to-head: features, pricing, who wins Chatonbo vs Tidio Head-to-head: features, pricing, who wins

Explore More

Chatonbo FAQ

How does Chatonbo help a Shopify store handle customer inquiries?

Chatonbo looks up order status, checks stock, validates discount codes, and adds items to the cart directly from the chat, all based on the store's product catalog and pages.

How does Chatonbo compare to Tidio for lead capture?

Chatonbo reads your site content to answer in the visitor's language and forwards leads to CRM tools like HubSpot and Zendesk, offering a different approach from Tidio.

What kind of queries can Chatonbo not handle well?

Chatonbo answers from your site pages and product catalog, so it may not handle questions that require information not present on your website or that need human judgment. It does not include a live chat handoff to human agents.

Which teams benefit most from using Chatonbo?

Customer support and sales teams for e-commerce stores, especially those using Shopify, Wix, or WordPress, benefit from its automated lead capture and multilingual answers.

How is Chatonbo priced?

Chatonbo is available on a free tier, with paid plans for more usage and features.

Can Chatonbo capture visitor contact information?

Yes, it captures names, emails, and phone numbers into a built-in CRM and forwards them by email, webhook, Zendesk, HubSpot, Slack, or Zoho.

Does Chatonbo integrate with Shopify?

Yes, it installs as a Shopify app and can look up order status, check stock, validate discount codes, and add to cart from the chat.

How does Chatonbo learn about your products?

It reads your site's pages and product catalog to answer visitors from that content in their language, without requiring manual training.

Source: chatonbo.com

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