TL;DR - Tidio
- Tidio is a live chat and chatbot platform for customer support
- It combines live chat, AI chatbots, and email in one inbox
- Free tier available, paid plans from $29/month
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
Pros & Cons
Pros
- Easy setup
- AI chatbots
- Good value
Cons
- Limited customization
- Bot features extra
Ratings Across the Web
4.6(2,345 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Live chat widgetAI chatbotEmail marketingVisitor trackingMulti-channel inboxAutomation flows
Pricing Plans
7-day Free TrialFree
Free
- 50 conversations lifetime
- Basic live chat
- Basic chatbot
- Limited integrations
Starter
$29/month
- 100 conversations/month
- Unlimited agents
- Live visitor tracking
- Email support
Growth
$59/month
- 250 conversations/month
- AI-powered chatbots
- Automation features
- Analytics
Plus
$749/month
- Unlimited conversations
- Advanced AI
- Premium integrations
- Account manager
About Tidio
By Toolradar Team·
Tidio is a customer service platform combining live chat, chatbots, and email. Chat widget engages visitors in real-time. AI chatbots handle common questions automatically. Visual chatbot builder requires no coding. Integrations with Shopify, WordPress, and more. Customer communication that converts visitors to customers.
How we evaluate tools →Source: tidio.com
Reviews
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Tidio FAQ
Is Tidio free?
Free plan for 50 conversations. Starter from $29/month. Live chat and bots.
What is Tidio?
Live chat and chatbot platform. Easy to install. Good for ecommerce.
Tidio vs Intercom?
Tidio much cheaper. Intercom more powerful. Tidio great for small businesses.
Source: tidio.com