Deacon
ClaimedAnswer from your content, capture follow-ups, and track customer trends
From $50/mo, billed monthly (free plan available) Visit WebsiteThe Bottom Line
- Best for
- Founders and small teams handling support who need website chat answers and customer insights
- Price
- From $50/mo, billed monthly (free plan available). Compare plans
Key facts
- Free plan with 50 answers a month and no card; offers paid tiers
- Every feature on every plan, including the free one
Not for
Teams that need a full helpdesk with ticketing, SLAs or phone support
What is Deacon?
Available on: Web
Preview
Key Features
- Website chat widget with your own colours, position and greeting
- Answers from website pages, files, pasted text and written replies
- Replies in the visitor's language and says when it does not know
- Email handoff with replies delivered in the visitor's chat
- Searchable conversation logs and topics ranked by question count
- Website analytics for visits, sources, goals and funnels
Pricing Plans
Pricing checked Oct 26, 2026. Source: heydeacon.com/pricing, read Oct 26, 2026
| Plan | Price | Details |
|---|---|---|
| Free | $0 |
+2 more Show less
|
| Starter | $50/month |
+2 more Show less
|
| Growth | $150/month |
+2 more Show less
|
| Custom | Contact us |
|
Is Deacon worth the price?
Deacon's pricing is fair for small teams needing AI-powered knowledge retrieval, with the Free tier offering a generous 50 answers per month for evaluation.
The Starter plan at $50/month provides solid value for 1,000 answers and 3 seats, though the Growth plan at $150/month may feel steep compared to per-seat alternatives. Best for startups and SMBs that want a simple, usage-based AI assistant without overage surprises.
How Deacon's pricing compares
At $50/mo, billed monthly, Deacon is the most premium of its 3 comparable direct competitors.
Not ranked, different unit or currency: Tidio $24.17/mo flat, whole organisation, billed yearly; Crisp $45/mo flat, whole organisation, billed monthly.
Entry paid plan, monthly price, billed monthly. Pricing checked Oct 26, 2026.
Deacon by the numbers
Toolradar data: Deacon's entry paid plan ($50/mo, billed monthly) ranks #9 of 11 for price among the AI for Customer Service tools with a verified entry price and no stated unit, where the median is $29.99/mo. As of Nov 2026.
| Metric | Deacon | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $50/mo, billed monthly | $29.99/mo | #9 of 11 tools with no stated price unit, verified price |
| Free plan | Yes | 15 of 27 have one | n/a |
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All AI for Customer Service data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Deacon by the numbers”, Nov 2026.
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Deacon FAQ
Is Deacon free?
Who is Deacon best for?
What happens when Deacon can’t answer?
How does Deacon pricing compare with other AI for Customer Service tools?
Source: heydeacon.com