Crisp vs Deacon: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Crisp and Deacon side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Crisp
All-in-one customer messaging: chat, bots, CRM
Best for you if:
- • You want all-in-one platform
Deacon
Answer from your content, capture follow-ups, and track customer trends
Best for you if:
- • Founders and small teams handling support who need website chat answers and customer insights
| At a Glance | Crisp | Deacon |
|---|---|---|
Starts at | Free plan, paid from $45/mo flat, billed monthly Mini plan | Free plan, paid from $50/mo, billed monthly Starter plan |
Category | Customer Support CRM | Chatbots Live Chat |
Rating | 4.5/5 G2 4.5 · Capterra 4.6 350 reviews | n/a |
Free plan | Yes | Yes |
Watch out for | Extra agents cost $10/month each on Plus | n/a |
Choose Crisp or Deacon?
Choose Crisp if
- You want all-in-one platform
- You want good free tier
- You work in customer support, not chatbots
Choose Deacon if
- Founders and small teams handling support who need website chat answers and customer insights
- You want answer from your content, capture follow-ups, and track customer trends
- You work in chatbots, not customer support
In-Depth Analysis
Crisp
All-in-one customer messaging: chat, bots, CRM
Crisp prices per workspace, not per agent.
Watch out
Extra agents cost $10/month each on Plus
Strengths
- Pro: All-in-one platform
- Pro: Good free tier
- Pro: Modern interface
Weaknesses
- Con: Limited at free tier
- Con: Can get expensive
Key features
Deacon
Answer from your content, capture follow-ups, and track customer trends
Deacon's pricing is fair for small teams needing AI-powered knowledge retrieval, with the Free tier offering a generous 50 answers per month for evaluation.
Key features
Plans and prices: Crisp vs Deacon
| Tool | Plans and prices | Source |
|---|---|---|
| Crisp |
| crisp.chat/pricing read Nov 1, 2026 |
| Deacon |
| heydeacon.com/pricing read Oct 26, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Crisp pricing and Deacon pricing.
Key Takeaways
Crisp
- Choose if you want all-in-one customer messaging: chat, bots, CRM
Deacon
- Choose if you want answer from your content, capture follow-ups, and track customer trends
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- Only Crisp has a published user rating (4.5/5 from 350 reviews); Deacon has none we can show.
- Entry prices are not ranked, they are charged on different bases: Crisp $45/mo flat, billed monthly; Deacon $50/mo, billed monthly.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Crisp and Deacon compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. Only Crisp has a published user rating (4.5/5 from 350 reviews); Deacon has none we can show. Entry prices are not ranked, they are charged on different bases: Crisp $45/mo flat, billed monthly; Deacon $50/mo, billed monthly. Both have a free plan.
What are Crisp and Deacon used for?
Crisp: All-in-one customer messaging: chat, bots, CRM. Deacon: Answer from your content, capture follow-ups, and track customer trends.
What does Crisp cost vs Deacon?
Crisp's cheapest paid plan is Mini at $45/mo flat, billed monthly; it also has a free plan. Deacon's cheapest paid plan is Starter at $50/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Crisp and Deacon?
Crisp's main strength: all-in-one platform. Deacon focuses on answer from your content, capture follow-ups, and track customer trends.