Knocket
Claim this toolOne knock. Every connection. Unified customer conversations.
Free, no paid tierVisit WebsiteFree Visit Website
Tracked since 2026
The Bottom Line
- Price
- Free, no paid tier. Compare plans
Key facts
- Free, multi-channel customer communication tool with web widget, contact page, and mobile widget.
- All conversations unified in one inbox; reply via Telegram without installing a separate app.
- AI agent can answer FAQs from uploaded docs and escalate to humans when needed.
Pros
- 100% free forever with no message caps or credit card required.
- Extremely easy setup: one script tag for web widget, 60-second contact page creation.
- Multi-channel support (web, mobile, contact page, Telegram) all in one inbox.
Cons
- No native mobile app for replying; relies on Telegram integration.
- Custom domains (e.g., hi.yourdomain.com) are not supported; only knocket.ai subpaths.
What is Knocket?
Knocket is a free, multi-channel customer communication platform that lets businesses and creators meet users wherever they reach out, web, mobile, or a simple link, and keep every conversation in one calm inbox. It offers three main surfaces: a Web Widget that installs with a single script tag on any site (WordPress, Shopify, React, etc.), a Contact Page (a shareable live-chat landing page at knocket.ai/yourhandle), and a Mobile Widget for native-feeling support inside iOS and Android apps. All messages flow into a single inbox, and replies can be sent directly from Telegram without tab switching. An optional AI agent can answer routine questions using uploaded docs and FAQs, then hand off to a human when needed. Knocket is 100% free forever, powered by Tencent RTC infrastructure, with no message caps or credit card required.
Louis Corneloup Source knocket.trtc.io ↗
Key Features
- Web Widget: one-line script tag install on any site, custom theme, online/offline mode, file attachments, read receipts, message recall.
- Contact Page: shareable link with live chat, 18 configurable blocks (social links, portfolio, services, FAQ, booking, etc.), AI-generated page from a prompt.
- Mobile Widget: embed live chat inside iOS and Android apps with same conversation history.
- Unified Inbox: all messages from web, mobile, contact page, and Telegram appear in one place.
- Telegram Reply: quote-reply from Telegram; messages sync in real time with the visitor.
- AI Agent: upload docs and FAQs; agent answers routine questions and hands off to human when needed.
- Offline Lead Form: when offline, visitors can leave email and message; thread continues when back.
- Visitor Identification: pass user_id, email, tags via script tag for cross-session identity.
Pricing
Free
Knocket is completely free to use with no hidden costs.
Reviews
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Knocket FAQ
Can I use Knocket on my WordPress site without editing theme files?
Yes. The web widget installs via a single script tag pasted before </body>. WordPress supports this through theme files or plugins that allow custom code injection. The tag is copied from your Knocket console and works on any site that runs JavaScript.
How does the AI agent learn from my content?
You upload documents and FAQs directly in the Knocket console. The AI agent uses that knowledge to answer routine questions automatically. When it cannot resolve an issue, the conversation is handed to a human agent seamlessly.
What happens to chat history if I delete my Contact Page?
All conversations are stored in your Knocket inbox, not on the page itself. Deleting the Contact Page removes the shareable link but does not delete chat history. You can still access past messages from the inbox.
Can I embed the web widget in a React or Next.js app?
Yes. The widget loads asynchronously via a script tag. In React, you can add the tag in useEffect or in the _document.tsx file for Next.js. The widget works with any framework that runs in the browser.
Is there a limit on the number of visitors or conversations?
No. Knocket is 100% free forever with no message caps, no visitor limits, and no credit card required. It is powered by Tencent RTC's global infrastructure.
How do visitors send images or files through the widget?
Visitors can send images, videos, and files directly in the chat. These appear as attachments in your Knocket inbox and are also forwarded to your Telegram for quick reply.
Can I customize the offline form fields on the web widget?
Yes. From the Knocket console, you can configure the offline lead form fields (e.g., email, phone, message). Changes apply live without redeploying the widget.
Does Knocket support multiple team members replying from the same inbox?
The current setup focuses on a single inbox. Multiple team members can reply if they share the same Knocket account or use the Telegram integration. There is no separate team management or role-based access mentioned.
Source: knocket.trtc.io