Typebot
UnclaimedBuild advanced, interactive chatbots with a no-code platform for websites and chat apps.
Visit WebsiteReviews onG2Capterra
67 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Intuitive no-code interface makes chatbot creation accessible.
Biggest con
WhatsApp integration is only available on higher-tier plans.
TL;DR - Typebot
- No-code platform for building advanced chatbots.
- Integrates with websites and WhatsApp for enhanced engagement.
- Focuses on personalized, interactive conversations to boost conversions.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms
What is Typebot?
Typebot is a no-code platform designed to help businesses create and deploy sophisticated chatbots. It enables users to build engaging conversational flows that can be integrated into websites and popular chat platforms like WhatsApp. The platform focuses on transforming traditional, often transactional, chatbot interactions into personalized and lively conversations, aiming to improve user experience and conversion rates.
This tool is ideal for solo business owners, growing startups, and large enterprises looking to automate customer support, generate leads, and foster deeper connections with their audience through interactive chat experiences. Typebot emphasizes intuitive design, making advanced chatbot creation accessible without requiring coding knowledge, and offers extensive customization options to align with brand voice and specific use cases.
By providing a flexible and powerful solution, Typebot empowers users to craft chatbots that go beyond basic FAQs, facilitating meaningful interactions that can enhance customer relationships and operational efficiency. It supports various integrations and features for advanced functionality, ensuring scalability and adaptability for diverse business needs.
Available on: Web
Pros & Cons
Pros
- Intuitive no-code interface makes chatbot creation accessible.
- Offers advanced customization with Custom Javascript & CSS.
- Flexible pricing scales with usage, including a generous free tier.
- Supports integration with popular platforms and services.
- Focuses on creating engaging, personalized conversations rather than just basic support.
Cons
- WhatsApp integration is only available on higher-tier plans.
- Monthly chat limits can accrue additional costs if exceeded without upgrading.
- Annual payment options are not available due to usage-based pricing.
Ratings Across the Web
4.5(67 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Unlimited typebotsNative integrations (Google Sheets, Google Analytics, Zapier, Pabbly Connect, Make.com)WebhooksCustom Javascript & CSSCollect files from usersCreate folders for organizationRemove brandingWhatsApp integration
Pricing Plans
Free
Free
- Unlimited typebots
- 200 chats/months
- Native integrations
- Webhooks
- Custom Javascript & CSS
- Community support & Docs
Starter
$39 / month
- All free plan features
- 2 seats included
- 2,000 chats/months
- Extra chats: $10 per 500
- Native integration
- Branding removed
- Collect files from users
- Create folders
- Direct priority support
Pro
$89 / month
- All Starter plan features
- 5 seats included
- 10,000 chats/months
- Extra chats: See tiers
- WhatsApp integration
- Custom domains
- In-depth analytics
Enterprise
Contact us
- Custom chats limit & seats
- Contract with SLAs
- 24/7 support with a designated representative
- SSO & Granular access rights
- Dedicated IP address
- ISO 27001 Certified Security
- Custom Security Questionnaires
- Custom Features Development (add-on)
How Typebot's pricing compares
At $39/mo, Typebot is mid-range of its 5 direct competitors ($15 to $299/mo across the set).
Entry paid plan, monthly.
Reviews
4.5/5
Across 67 verified user reviews on G2, Capterra
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Explore More
Typebot FAQ
How does Typebot differentiate a 'chat' for billing purposes, especially if a user interacts multiple times?
A chat is counted when a user initiates a discussion. Subsequent messages within the same remembered session do not count as new chats. If a user returns later and their session is recognized, it's still considered part of the original chat. Essentially, one chat corresponds to one row in your Results table, regardless of the message volume within that single discussion.
What happens if my chatbot exceeds the included monthly chat limit on my plan?
If your chatbot approaches its monthly chat limit, you will receive an email notification at 80% usage. Upon reaching 100% of the limit, another notification is sent, and your chat limit will automatically be upgraded to the next tier to ensure continuous operation of your bots.
Can Typebot chatbots be integrated with custom web applications or only pre-defined platforms?
Typebot chatbots can be integrated into any website and also support specific chat platforms like WhatsApp. For custom web applications, the platform offers Webhooks and the ability to add Custom Javascript & CSS, providing flexibility for tailored integrations and advanced functionality beyond standard embeds.
What kind of support is available for users, and how does it vary across different plans?
The Free plan includes community support and access to documentation. The Starter plan upgrades this to a direct support channel. Pro plan users receive priority support and feature request priority. Enterprise clients benefit from 24/7 support with a designated representative, ensuring comprehensive assistance for large-scale deployments.
Does Typebot offer any features for managing multiple chatbots or team collaboration?
Typebot allows for the creation of unlimited typebots across all plans. For team collaboration, the Starter plan includes 2 seats, and the Pro plan includes 5 seats. Enterprise plans offer custom seat limits and granular access rights, facilitating larger team management and organization. Features like folders are also available to help manage and organize multiple bots.
Source: typebot.io