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Alternatives

Best Retell AI alternatives in 2026

Data compiled by Toolradar Updated How we rate

Cite this list: Toolradar, best Retell AI alternatives 2026, toolradar.com/alternatives/retell-ai

7 direct alternatives to Retell AI, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.

Quick answer

  • Dialpad is the top alternative to Retell AI on our list, followed by Five9 and Observe.ai.
  • 2 of the 7 alternatives have a free plan, starting with Yellow.ai.
  • Highest rated: Observe.ai, 4.6 out of 5 from 264 ratings, Aug 2026.
Publications that cover the tools tracked here
  • TechCrunch
  • Bloomberg
  • The Information
  • Fortune
  • The Verge
  • 7 alternatives
  • 2 with a free plan

Top 3 alternatives to Retell AI

  1. Dialpad logo

    Dialpad

    #1 Top pick

    AI-powered Contact Center and Unified Communications platform for customer service and sales.

    Starting price

    From $15 /mo

    Cheapest paid plan, monthly, as of October 2026

    4.2 /5 across G2, Capterra and Trustpilot · 7,931 ratings, Sep 2026

    Our take

    Best overall

  2. Five9 logo

    Five9

    #2

    Intelligent cloud contact center

    Starting price

    From $119 /mo

    Cheapest paid plan, monthly, as of October 2026

    4.1 /5 across G2 and Capterra · 1,109 ratings, Sep 2026

  3. Observe.ai logo

    AI Agents for customer experience: Automate interactions, augment agents, and analyze conversations.

    Pricing

    Contact sales

    4.6 /5 on G2 · 264 ratings, Aug 2026

    Our take

    Highest rated

Retell AI vs 7 alternatives

Retell AI and its alternatives compared on starting price (cheapest paid plan, monthly, as of October 2026), free plan and average user rating.
Retell AI logo
Retell AI Compared tool
Price: Free + paid Free plan: Yes 4.5 out of 5, from 2,640 ratings across G2 and SourceForge (2,640)
Dialpad logo
Dialpad
Price: $15/mo Free plan: No 4.2 out of 5, from 7,931 ratings across G2, Capterra and Trustpilot (7,931)
Five9 logo
Five9
Price: $119/mo Free plan: No 4.1 out of 5, from 1,109 ratings across G2 and Capterra (1,109)
Observe.ai logo
Observe.ai
Price: Contact sales Free plan: No 4.6 out of 5, from 264 ratings on G2 (264)
Yellow.ai logo
Yellow.ai
Price: Free + paid Free plan: Yes 4.4 out of 5, from 107 ratings on G2 (107)
AppEQ.ai logo
AppEQ.ai
Price: $99/mo Free plan: No n/a
NVIDIA PersonaPlex logo
NVIDIA PersonaPlex
Price: Free Free plan: Yes n/a
Bland AI logo
Bland AI
Price: Contact sales Free plan: No n/a

Why people consider alternatives to Retell AI

Retell AI is an advanced conversational AI platform designed to automate customer interactions across phone calls, chat, and SMS.

Teams most often switch away when one of these starts to bite:

  • Pricing at scale as usage or premium tiers add up.
  • Missing integrations with the rest of your stack.
  • Performance or scale limits as your needs grow.
  • A specific feature gap you have hit in ai agents.

The 7 alternatives below cover the same core job (AI agents) with different trade-offs.

Retell AI by the numbers

Retell AI compared with 92 Chatbots tools on Toolradar, as of Oct 2026
Metric Retell AI Peer median Position (1 is best)
Free plan Yes 57% have one n/a
Listed as an alternative to 11 tools 2 #17 of 92 (joint)
User rating 4.5/5 (across the web, 2,640 ratings) 4.5/5 #18 of 43 (joint) tools with 20+ reviews
Compare-page visits, last 30 days 35 visits 34 #15 of 30 tools with 20+ compare-page visits

Listed as an alternative to: #18 on 2026-10-16 to #17 on 2026-10-31 (rank among 92 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Chatbots data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “Retell AI by the numbers”, Oct 2026.

AI Agents leaderboards from Toolradar data

Toolradar ranks AI Agents tools on one measure at a time, only where at least 8 tools have data. As of Oct 2026.

CSV download of these AI Agents leaderboards, licensed CC BY 4.0

Lowest entry price, plans with no stated unit

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 308 tools with no stated price unit, verified price.

Lowest entry price, plans with no stated unit, AI Agents tools on Toolradar, as of Oct 2026
# Tool Entry plan
1 Plivo $0.50/mo, billed monthly
2 Scout by Fini $0.69/mo
3 Murmell $0.99/mo, billed monthly
4 Tencent EdgeOne Makers $1.40/mo, billed monthly
5 AppFolio Property Manager $1.49/mo, billed monthly

Lowest entry price, per-user plans

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 44 tools priced per user, verified price.

Lowest entry price, per-user plans, AI Agents tools on Toolradar, as of Oct 2026
# Tool Entry plan
1 Agent Browser Shield $4/user/mo, billed monthly
1 Bodhiorchard $4/user/mo, billed monthly
1 Google Workspace CLI $4/user/mo, billed monthly
1 Heron $4/user/mo, billed monthly
1 Joanium $4/user/mo, billed monthly

Lowest entry price, per-seat plans

Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.

Counted among 9 tools priced per seat, verified price.

Lowest entry price, per-seat plans, AI Agents tools on Toolradar, as of Oct 2026
# Tool Entry plan
1 Sanity MCP $15/seat/mo, billed monthly
2 Maxim AI $29/seat/mo, billed monthly
3 Port $30/seat/mo, billed monthly
4 Jitera $32/seat/mo, billed monthly
5 LangSmith $39/seat/mo, billed monthly

Most visited, last 30 days

Distinct visitor sessions on the tool's Toolradar page over the last 30 days, with bots excluded by our analytics. A session counts once however many times it reloads the page.

Counted among 8 tools with 50+ visits.

Most visited, last 30 days, AI Agents tools on Toolradar, as of Oct 2026
# Tool Visits
1 Kick 121 visits
2 Passionfroot 113 visits
3 ZenGRC 106 visits
4 Meta Muse 89 visits
5 OpenClaw 81 visits

Most media coverage, last 30 days

Number of distinct articles published in the last 30 days by independent press, blogs and newsletters that mention the tool. A story carried by several outlets counts once; the vendor's own blog, review sites, forums and republishing sites do not count.

Counted among 24 tools mentioned in the last 30 days.

Most media coverage, last 30 days, AI Agents tools on Toolradar, as of Oct 2026
# Tool Articles
1 DeepSeek 93 articles
2 Character.AI 59 articles
3 Grok Bot 16 articles
4 Meta Muse 15 articles
5 Google Gemini 13 articles

A position exists only when at least 8 tools have data for that metric. 373 of 1028 AI Agents tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “AI Agents leaderboards”, Oct 2026. Data licensed CC BY 4.0. All AI Agents statistics.

7 alternatives to Retell AI

Ranked by G2 and Capterra ratings, media mentions, and editor review, plus how directly they replace Retell AI.

  1. 1
    Dialpad logo

    Dialpad

    Free plan Battle-tested at scale

    AI-powered Contact Center and Unified Communications platform for customer service and sales.

    4.2 /5 across G2, Capterra and Trustpilot · 7,931 ratings, Sep 2026

    From $15/user/mo, billed monthly; free plan available

  2. 2
    Five9 logo

    Five9

    Paid Battle-tested at scale

    Intelligent cloud contact center

    4.1 /5 across G2 and Capterra · 1,109 ratings, Sep 2026

    From $119/mo, billed monthly

  3. 3
    Observe.ai logo

    Observe.ai

    Paid

    AI Agents for customer experience: Automate interactions, augment agents, and analyze conversations.

    4.6 /5 on G2 · 264 ratings, Aug 2026

    Price not published

  4. 4
    Yellow.ai logo

    Yellow.ai

    Free plan

    Transform CX & EX with AI agents that think, act, and resolve autonomously.

    4.4 /5 on G2 · 107 ratings, Sep 2026

    Free plan available; paid prices not published

  5. 5
    AppEQ.ai logo

    AppEQ.ai

    Paid

    AI Voice Platforms for automated customer engagement and lead qualification.

    From $99/mo, billed monthly

  6. 6
    NVIDIA PersonaPlex logo

    NVIDIA PersonaPlex

    100% free

    Create natural, full-duplex conversational AI with customizable voices and roles.

    Free

  7. 7
    Bland AI logo

    Bland AI

    Paid

    Automate phone calls, SMS, and chat with conversational AI for enterprise customer interactions.

    Price not published

Frequently asked questions

What is the best alternative to Retell AI?

Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Retell AI are Dialpad, Five9, Observe.ai. Each solves the same core job with different trade-offs on pricing, features, and integrations.

Is there a free alternative to Retell AI?

Yes. NVIDIA PersonaPlex is 100% free (no paid upgrade path) (Create natural, full-duplex conversational AI with customizable voices and roles). Freemium tools on this list offer a free tier with paid upgrades; they are not the same as fully free.

Why do people look for Retell AI alternatives?

Common reasons teams switch away from Retell AI: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in ai agents. The alternatives on this page solve the same core problem with different trade-offs.

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