Plivo is a cloud communications platform that provides voice, SMS, WhatsApp, and conversational AI APIs for businesses. Developers can integrate programmable calling, messaging, and AI-powered agents into applications using Plivo's infrastructure, which includes built-in telephony with phone number provisioning across 190+ countries. The platform now features a no-code AI agent builder that creates human-like conversational agents for customer support, lead qualification, and sales automation, deployable across voice and messaging channels in under 30 minutes.

Available on: Web

Data compiled by Toolradar Pricing checked Oct 22, 2026 · How we evaluate

Source plivo.com

Ratings Across the Web

4.4 (830 reviews)

Plivo holds an aggregate rating of 4.4 out of 5 from 830 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Programmable voice API with SIP trunking
SMS and MMS messaging API
WhatsApp Business API integration
No-code AI agent builder with drag-and-drop flows
Multilingual support for 10+ languages
Phone number provisioning in 190+ countries
Real-time call analytics and recording
Two-factor authentication and verification API
Toll-free and local number management
Webhook and REST API for custom integrations

Pricing Plans

Pricing checked Oct 22, 2026. Source: plivo.com/sms/pricing/us, read Oct 22, 2026

Plivo plans and prices, checked October 2026
Plan	Price	Details
US long code / short code SMS	$0.01	$0.0077 to send or receive Plus carrier surcharge Official US table on plivo.com/sms/pricing/us
US toll-free SMS	$0.01	$0.0079 in and out Plus carrier surcharge
US MMS	$0.02	Long code $0.0180 Toll-free and short code $0.0200 Plus MMS carrier surcharge
Number rental	$0.50/month	Long code $0.50/month Toll-free $1.00/month Short code $500/month billed quarterly plus $1,500 setup

Calculate your cost View full pricing

Is Plivo worth the price?

Good value

Plivo US SMS is pay-as-you-go.

Official table: long code and short code SMS are $0.0077 in and out. Toll-free SMS is $0.0079.

MMS starts at $0.0180. Carrier surcharges sit on top (AT&T SMS $0.0035, T-Mobile $0.0045 out).

A long code number is $0.50/month. Short codes are $500/month plus $1,500 setup.

This is best for a US sender who will add the carrier line, not stop at $0.0077.

Hidden Costs & Gotchas

Carrier surcharges are extra. Official SMS

AT&T $0.0035, T-Mobile $0.0045 out / $0.0025 in, Verizon $0.0045 out.

MMS surcharges

AT&T $0.009, T-Mobile $0.010, Verizon $0.007 outbound.

RCS rich $0.0077, rich media $0.018, plus RCS passthrough fees on the same page.

Full Plivo pricing: every plan, hidden costs and alternatives

How Plivo's pricing compares

At $0.50/mo, billed monthly, Plivo is the most affordable of its 2 comparable direct competitors.

Plivo

$0.50

Twilio

$19.95

MessageBird

$20

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 22, 2026.

Plivo by the numbers

Toolradar data: Plivo's entry paid plan ($0.50/mo, billed monthly) ranks #1 of 96 for price among the Communication tools with a verified entry price and no stated unit, where the median is $13/mo. As of Nov 2026.

#86 (joint) most-listed alternative in AI Agents, out of 1031 tools in AI Agents. Source: Toolradar data, Nov 2026.

Plivo compared with 291 Communication tools on Toolradar, as of Nov 2026
Metric	Plivo	Peer median	Position (1 is best)
Entry paid plan	$0.50/mo, billed monthly	$13/mo	#1 of 96 tools with no stated price unit, verified price
Free plan	No	54% have one	n/a
Listed as an alternative to	10 tools	2	#41 of 291 (joint)
User rating	4.4/5 (across the web, 830 ratings)	4.5/5	#82 of 162 (joint) tools with 20+ reviews

Listed as an alternative to: #55 on 2026-10-16 to #41 on 2026-11-02 (rank among 291 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Communication data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Plivo by the numbers”, Nov 2026.

Reviews

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4.4/5

Across 830 verified user reviews on G2, Capterra

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Best Plivo Alternatives

Top alternatives based on features, pricing, and user needs.

Twilio Paid

Build communication features with programmable APIs for SMS, voice, video, and more

4.2

Sinch Paid

Embed messaging and calling into any app

3.9

MessageBird Paid

Omnichannel communication platform

4.2

Infobip Freemium

Engage customers across every channel with a unified, AI-powered communication platform.

4.4

Bandwidth Paid

Enterprise communications APIs

0.8

See all communication tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Plivo vs Twilio Head-to-head: features, pricing, who wins Plivo vs Sinch Head-to-head: features, pricing, who wins Plivo vs MessageBird Head-to-head: features, pricing, who wins

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Plivo FAQ

How does Plivo support businesses in automating customer interactions?

Plivo provides a no-code AI agent builder that allows businesses to create human-like conversational agents. These agents can be deployed across voice and messaging channels to handle customer support, lead qualification, and sales automation tasks.

Which teams benefit most from using Plivo?

Teams looking to integrate programmable calling, messaging, and AI-powered agents into their applications will find Plivo beneficial. Its no-code AI agent builder is particularly useful for teams without extensive engineering resources, enabling rapid deployment of conversational agents.

How does Plivo's pricing compare to a competitor like Twilio?

Plivo offers pay-as-you-go pricing, which helps keep costs low for startups and scaling teams. Its pricing model involves per-minute and per-message rates, similar to Twilio, but it emphasizes cost-effectiveness for growing businesses.

What kind of limitations should users be aware of with Plivo?

Users on the self-service plan should note it is limited to $2,500 in monthly usage. Additionally, enterprise features such as HIPAA compliance are only available on higher-tier plans, and the AI agent builder is a newer offering compared to dedicated contact center solutions.

How is Plivo priced?

Plivo operates on a pay-as-you-go pricing model, designed to keep costs low for startups and scaling teams. Its pricing involves per-minute rates for voice and per-message rates for SMS and WhatsApp services.

Can developers integrate Plivo into existing applications?

Yes, developers can integrate Plivo's programmable calling, messaging, and AI-powered agents into applications using its comprehensive API documentation and SDKs. These SDKs are available for major programming languages, facilitating seamless integration.

Does Plivo provide global coverage for communication services?

Yes, Plivo offers global coverage with phone number provisioning across more than 190 countries. This extensive reach allows businesses to establish local presence and communicate with customers worldwide.

How does Plivo pricing compare with other Communication tools?

Plivo's entry paid plan ($0.50/mo, billed monthly) ranks #1 of 96 for price among the Communication tools with a verified entry price and no stated unit, where the median is $13/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: plivo.com

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