Infobip
UnclaimedEngage customers across every channel with a unified, AI-powered communication platform.
Visit WebsiteTL;DR - Infobip
- Omnichannel communication platform for marketing, sales, and support.
- Offers AI-powered conversational experiences and no-code journey builders.
- Supports various channels like SMS, Email, WhatsApp, and Voice with robust APIs.
Pricing: Free plan available
Best for: Growing teams
Pricing
Freemium Free Trial
Infobip offers a generous free tier with optional paid upgrades for advanced features.
About Infobip
Infobip is an omnichannel marketing and communication platform designed to help businesses reach and engage customers across various channels. It offers a comprehensive suite of tools for designing customer journeys, building conversational experiences, and delivering messages through advanced channel APIs. The platform supports a wide range of use cases, from marketing and sales to customer support and security, across industries like finance, retail, healthcare, and telecoms.
The platform emphasizes composable CX modules, allowing businesses to create dynamic two-way interactions for marketing and customer support using messaging or programmable voice. It also provides robust network and API capabilities for secure and scalable interactions, including authentication tools and flexible CPaaS APIs. Infobip aims to simplify customer communication by offering a single platform for managing interactions across SMS, Email, Viber, WhatsApp, and Voice, with a focus on high delivery rates and personalized experiences.
Infobip's conversational AI platform further enhances customer engagement by enabling the creation of generative AI-powered, no-code in-app journey builders. This allows for real-time, two-way conversations, personalized product recommendations, and automated customer support through AI-powered chatbots. The platform helps businesses solve challenges related to onboarding, engagement, retention, and loyalty by providing customizable journey templates and 360-degree customer data views.
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Infobip FAQ
Infobip is an omnichannel communication platform that helps businesses engage with their customers across various channels like SMS, email, WhatsApp, and voice. It offers tools for marketing, sales, customer support, and security, including AI-powered conversational experiences and journey builders.
Infobip offers a pay-as-you-go pricing model for some services like SMS, where the cost per message can vary based on destination country, network, and applicable discounts. For detailed pricing on other services and large campaigns, users need to contact their sales team.
Infobip offers a 'Try for free' option, indicating a freemium model or a free trial period for its services. However, specific details about the free tier's limitations are not provided on the website.
Infobip is for businesses across various industries such as Finance, Retail & eCommerce, Telecoms, Healthcare, Transportation, and Travel, that need to improve customer engagement, streamline communications, and automate marketing and support processes through multiple channels.