Intercom

Intercom is a customer messaging platform that helps businesses communicate with their customers through chat, email, and in-app messages.

Customer Support · AI & Automation · AI Assistants

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3
products · all paid: $0.99/seat/mo
lowest paid plan · Intercom MCP: 4.5/5
average rating · 5.7k reviews

Listed since 2025

3 products tracked

About Intercom

Intercom is a customer messaging platform that helps businesses communicate with their customers through chat, email, and in-app messages. They are known for their AI-first customer service platform and tools like Product Tours, which enable businesses to onboard users and provide support. Intercom serves a wide range of businesses looking to improve customer engagement and support.

3 products by Intercom

ProductCategoryEntry priceRating

Intercom
AI-first customer service platform
#1 (joint) most-listed alternative in Customer Support 9 alternatives
Customer Support
from $29/mo
checked Oct 13, 2026
4.5(3.9k)
Intercom Product Tours
Build code-free product tours to boost onboarding and adoption
No-Code
from $99/seat/mo
checked Oct 16, 2026
4.4(1.8k)
Intercom MCP
Official Intercom MCP server for customer support data
Customer Support
from $0.99/seat/mo
checked Oct 12, 2026
No rating yet

Entry price: the cheapest paid plan on each vendor's pricing page, checked Oct 12 to Oct 16, 2026. Ratings: Toolradar reviews, or the review sites' average (G2, Capterra, Trustpilot and others) with their count when we have too few of our own. Rankings: Toolradar Data, Oct 19, 2026.

Intercom competitors

Companies whose products Toolradar lists as alternatives to Intercom's.

Most compared on Toolradar

Visits to comparison pages over the last 30 days, to Oct 19, 2026.

Intercom vs Zendesk

Intercom: Frequently Asked Questions

What does Intercom do?

What products does Intercom make?

Toolradar lists 3 Intercom products: Intercom, Intercom Product Tours and Intercom MCP.

Does Intercom have a free plan?

No. None of the 3 listed products has a free plan.

How much does Intercom cost?

Entry paid plans, read on Intercom's pricing pages: Intercom MCP from $0.99/seat/mo (checked Oct 12, 2026), Intercom from $29/mo (checked Oct 13, 2026) and Intercom Product Tours from $99/seat/mo (checked Oct 16, 2026).

Who are Intercom's competitors?

Companies whose products Toolradar lists as alternatives to Intercom's: Zendesk, Gorgias, Zoho (Zoho Desk), Drift, WalkMe and Help Scout.