Close vs Zendesk Sell: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Close and Zendesk Sell side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Close leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Close
CRM for fast-moving sales teams to close more deals
Best for you if:
- • You want excellent built-in communication tools
Zendesk Sell
Accelerate pipeline velocity with AI forecasting and unified customer views
Best for you if:
- • You want seamless integration with Zendesk Support for full customer context
| At a Glance | Close | Zendesk Sell |
|---|---|---|
Starts at | From $19/user/mo, billed monthly Solo plan | Not published |
Category | CRM Sales Engagement | CRM Sales |
Rating | 4.7/5 G2 4.7 2,089 reviews | 4.2/5 G2 4.2 · Capterra 4.3 7,001 reviews |
Free plan | No | No |
Watch out for | Per-user pricing for Professional/Enterprise tiers adds up quickly. | Team plan limited to 3 users |
Choose Close or Zendesk Sell?
Choose Close if
- You want excellent built-in communication tools
- You want fast and intuitive interface
Choose Zendesk Sell if
- You want seamless integration with Zendesk Support for full customer context
- You want intuitive UI with fast onboarding for sales teams
In-Depth Analysis
Close
CRM for fast-moving sales teams to close more deals
Close's pricing is fair for small teams starting with the Starter plan at $19/month, offering essential CRM features.
Watch out
Per-user pricing for Professional/Enterprise tiers adds up quickly.
Strengths
- Pro: Excellent built-in communication tools
- Pro: Fast and intuitive interface
- Pro: Good for high-volume sales
- Pro: Strong automation features
Weaknesses
- Con: Less suitable for complex sales cycles
- Con: Limited marketing features
- Con: Can be expensive per user
Key features
Zendesk Sell
Accelerate pipeline velocity with AI forecasting and unified customer views
It's best for established businesses looking for a comprehensive, integrated CRM solution.
Watch out
Team plan limited to 3 users
Strengths
- Pro: Seamless integration with Zendesk Support for full customer context
- Pro: Intuitive UI with fast onboarding for sales teams
- Pro: Built-in phone and email, no third-party tools needed
- Pro: Strong mobile app for field sales reps
Weaknesses
- Con: Team plan limited to 3 paid users
- Con: Gets expensive at higher tiers ($115-$169/user/month)
- Con: Most buyers bundle with Zendesk Suite, inflating total cost
- Con: Fewer third-party integrations than Salesforce or HubSpot
Key features
Plans and prices: Close vs Zendesk Sell
| Tool | Plans and prices | Source |
|---|---|---|
| Close |
| close.com/pricing read Nov 1, 2026 |
| Zendesk Sell | No plan prices on file | zendesk.com/pricing read Oct 20, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Close pricing and Zendesk Sell pricing.
Key Takeaways
Close
- Higher user rating: 4.7/5 vs 4.2/5
Zendesk Sell
- Choose if you want accelerate pipeline velocity with AI forecasting and unified customer views
What the data shows
On the data below, Close leads on higher user rating. We do not name an overall winner for this pair.
- Close has the higher user rating (4.7/5 from 2,089 reviews for Close, 4.2/5 from 7,001 reviews for Zendesk Sell).
- Close starts at $19/user/mo, billed monthly; Zendesk Sell has no public paid plan price on file.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Close and Zendesk Sell compare in 2026?
On the data below, Close leads on higher user rating. We do not name an overall winner for this pair. Close has the higher user rating (4.7/5 from 2,089 reviews for Close, 4.2/5 from 7,001 reviews for Zendesk Sell). Close starts at $19/user/mo, billed monthly; Zendesk Sell has no public paid plan price on file.
What are Close and Zendesk Sell used for?
Close: CRM for fast-moving sales teams to close more deals. Zendesk Sell: Accelerate pipeline velocity with AI forecasting and unified customer views.
What does Close cost vs Zendesk Sell?
Close's cheapest paid plan is Solo at $19/user/mo, billed monthly. Zendesk Sell has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Close and Zendesk Sell?
Close's main strength: excellent built-in communication tools. Zendesk Sell's main strength: seamless integration with Zendesk Support for full customer context.