Insightly vs Zendesk Sell: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Insightly and Zendesk Sell side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Insightly leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Insightly
Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
Best for you if:
- • You want a free tier before you commit
Zendesk Sell
Accelerate pipeline velocity with AI forecasting and unified customer views
Best for you if:
- • You want seamless integration with Zendesk Support for full customer context
| At a Glance | Insightly | Zendesk Sell |
|---|---|---|
Starts at | Free plan, paid from $29/user/mo, billed monthly Plus plan | Not published |
Category | CRM Marketing Automation | CRM Sales |
Rating | 4.1/5 G2 4.2 · Capterra 4.0 1,602 reviews | 4.2/5 G2 4.2 · Capterra 4.3 7,001 reviews |
Free plan | Yes | No |
Watch out for | n/a | Team plan limited to 3 users |
Choose Insightly or Zendesk Sell?
Choose Insightly if
- You want a free tier before you commit
- You want good for small business CRM
- You want project management
Choose Zendesk Sell if
- You want seamless integration with Zendesk Support for full customer context
- You want intuitive UI with fast onboarding for sales teams
In-Depth Analysis
Insightly
Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
Insightly's pricing starts fairly with a generous Free tier, but quickly escalates.
Strengths
- Pro: Good for small business CRM
- Pro: Project management
- Pro: Fair pricing
- Pro: Google integration
- Pro: Easy to use
Weaknesses
- Con: Limited features
- Con: Reporting basic
- Con: Customization limited
- Con: Support varies
- Con: Better for small teams
Key features
Zendesk Sell
Accelerate pipeline velocity with AI forecasting and unified customer views
It's best for established businesses looking for a comprehensive, integrated CRM solution.
Watch out
Team plan limited to 3 users
Strengths
- Pro: Seamless integration with Zendesk Support for full customer context
- Pro: Intuitive UI with fast onboarding for sales teams
- Pro: Built-in phone and email, no third-party tools needed
- Pro: Strong mobile app for field sales reps
Weaknesses
- Con: Team plan limited to 3 paid users
- Con: Gets expensive at higher tiers ($115-$169/user/month)
- Con: Most buyers bundle with Zendesk Suite, inflating total cost
- Con: Fewer third-party integrations than Salesforce or HubSpot
Key features
Plans and prices: Insightly vs Zendesk Sell
| Tool | Plans and prices | Source |
|---|---|---|
| Insightly |
| insightly.com read Oct 3, 2026 |
| Zendesk Sell | No plan prices on file | zendesk.com/pricing read Oct 20, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Insightly pricing and Zendesk Sell pricing.
Key Takeaways
Insightly
- Has a free plan
Zendesk Sell
- Choose if you want accelerate pipeline velocity with AI forecasting and unified customer views
What the data shows
On the data below, Insightly leads on a free plan. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.1/5 from 1,602 reviews for Insightly, 4.2/5 from 7,001 reviews for Zendesk Sell).
- Insightly starts at $29/user/mo, billed monthly; Zendesk Sell has no public paid plan price on file.
- Only Insightly has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Insightly and Zendesk Sell compare in 2026?
On the data below, Insightly leads on a free plan. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.1/5 from 1,602 reviews for Insightly, 4.2/5 from 7,001 reviews for Zendesk Sell). Insightly starts at $29/user/mo, billed monthly; Zendesk Sell has no public paid plan price on file. Only Insightly has a free plan.
What are Insightly and Zendesk Sell used for?
Insightly: Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses. Zendesk Sell: Accelerate pipeline velocity with AI forecasting and unified customer views.
What does Insightly cost vs Zendesk Sell?
Insightly's cheapest paid plan is Plus at $29/user/mo, billed monthly; it also has a free plan. Zendesk Sell has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 20, 2026.
What's the main difference between Insightly and Zendesk Sell?
Insightly's main strength: good for small business CRM. Zendesk Sell's main strength: seamless integration with Zendesk Support for full customer context.