Revenue intelligence for customer interactions and deal outcomes
Visit WebsiteReviews onG2Capterra
6904 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Excellent call intelligence
Biggest con
Enterprise pricing
TL;DR - Gong
- Gong is a revenue intelligence platform that records and analyzes customer interactions
- It captures sales calls and uses AI to provide insights on deals and coaching opportunities
- Custom pricing based on team size and features
Pricing: Paid only
Best for: Enterprises & pros
4.8/5 across review platforms
What is Gong?
Gong is a revenue intelligence platform that captures customer interactions and delivers insights. AI analyzes calls, emails, and meetings to reveal what top performers do differently. Deal intelligence predicts outcomes and risks. Coaching features improve rep performance. Market intelligence spots competitive trends. The platform that shows revenue teams reality, not just CRM data.
Available on: Web
Pros & Cons
Pros
- Excellent call intelligence
- Great coaching features
- Strong AI insights
Cons
- Enterprise pricing
- Complex implementation
Ratings Across the Web
4.8(6,904 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Revenue intelligenceCall recordingDeal intelligenceForecastingCoachingAI insights
Pricing Plans
Starter (1-49 users)
$1,600
- Conversation intelligence
- Call recording and transcription
- AI-powered deal insights
- CRM integration included
- Coaching scorecards
Growth (50-99 users)
$1,520
- All Starter features
- Volume discount on per-user pricing
- Advanced analytics
- Team performance dashboards
Scale (100-249 users)
$1,440
- All Growth features
- Enterprise-grade security
- Custom integrations
- Dedicated support
Enterprise (250+ users)
$1,360
- All Scale features
- Maximum volume discounts
- Custom SLA
- Priority support
- Advanced API access
Reviews
4.8/5
Across 6,904 verified user reviews on G2, Capterra
Add your hands-on experience to help the next buyer.
Best Gong Alternatives
Top alternatives based on features, pricing, and user needs.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Gong FAQ
What is Gong used for?
Gong records and analyzes sales calls to provide coaching insights and deal intelligence.
Source: gong.io