Emplifi
UnclaimedAI-powered platform for unified social media marketing, commerce, and customer care.
Visit WebsiteTL;DR - Emplifi
- Unifies social media marketing, commerce, and customer care.
- Leverages AI for enhanced social engagement and insights.
- Boosts productivity and reduces reporting time for social teams.
Pricing: Paid only
Best for: Enterprises & pros
Pricing Plans
Social Marketing - Essential
$1,249 / Month
- Manage all social channels from one intuitive platform.
- Publish, engage, and respond with your new AI co-pilot.
- Maintain brand consistency across all touchpoints.
- Track performance with clear, actionable reports.
- Access a platform designed to scale with your business.
Social Marketing - Advanced
$2,499 / Month
- Streamline collaboration with advanced team workflows and brand controls.
- Elevate your AI capabilities with AI Reply Assistant and AI Image Scoring.
- Unlock deeper insights with the AI ReportBuilder and performance prediction tools.
- Get actionable audience and competitor insights from one clear view.
- Clearly measure social ROI and connect activity to business impact.
Social Marketing - Intelligent
Contact for: Custom quote
- Leverage advanced analytics, API access, and AI-driven performance prediction.
- Unlock AI Composer (Brand Voice), AI Object Detection, and AI Logo Detection.
- Ensure enterprise-wide governance, security, and unlimited team controls.
- [ROADMAP] Anticipate trends with AI Data Summarization.
- [ROADMAP] Simplify Listening insights with an AI Query Copilot.
- [ROADMAP] Forecast performance with AI-driven predictive analytics and risk analysis.
- [ROADMAP] Detect brands in media with AI Visual Brand Analytics for partnership vetting.
Social Care - Essential
Contact for: Custom quote
- Centralize all DMs, comments, and mentions in one unified platform.
- Manage response times and resolve issues faster across all digital channels.
- Gain foundational insights into care performance and agent activity.
- Proactively manage your brand's online reputation.
- Automate routine workflows with our Platform Intelligence Engine.
Social Care - Advanced
Contact for: Custom quote
- Equip agents with an AI co-pilot for case summarization and writing replies.
- Integrate natively with your CRM with embedded Salesforce Integration.
- Connect care data to the complete customer journey.
- Leverage comprehensive analytics to identify strategic insights.
- Seamlessly escalate complex issues from public to private support.
Social Care - Intelligent
Contact for: Custom quote
- [Roadmap] Get proactive crisis alerts by monitoring sentiment spikes across all data streams.
- [Roadmap] Automate complex workflows with cross-platform "AI Macros."
- [Roadmap] Generate tailored, compliant replies with the AI Reply Assistant.
- [Roadmap] Get instant answers from your Knowledge Base with AI Summarization.
- [Roadmap] Ensure superior governance with granular permissions for specialized Care roles.
Social Commerce - Essential
Contact for: Custom quote
- Manage and publish customer ratings & reviews.
- Collect visual reviews and Q&A from your customers.
- Automate content analysis with AI-powered labeling and sentiment.
- Unlock AI-driven insights with AI Review Topics and AI Review Summaries.
- Automate moderation and translation of reviews.
- Utilize unified data analytics for reporting and customer insights.
Social Commerce - Advanced
Contact for: Custom quote
About Emplifi
Emplifi is an AI-powered social media management and marketing platform designed to help businesses enhance their social engagement, drive growth, and streamline customer interactions. It unifies marketing, commerce, and customer care functions across various social channels, enabling brands to manage their online presence efficiently and effectively.
The platform is ideal for marketing teams, social media managers, customer service departments, and e-commerce businesses looking to leverage social media for increased audience engagement, sales, and brand credibility. Emplifi helps users boost productivity, reduce reporting times, and gain deeper insights into social trends and customer behavior, ultimately leading to improved ROI from their social strategies.
Emplifi offers solutions for social marketing, social commerce, and customer care, integrating features like content management, analytics, listening, and customer service tools. It aims to break down silos between these functions, providing a comprehensive solution for managing a brand's social footprint.
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Emplifi FAQ
Emplifi is an AI-powered platform that unifies social media marketing, social commerce, and customer care to help businesses manage their social presence, engage with customers, and drive sales more effectively.
The pricing for Emplifi is not publicly disclosed on their website. Interested parties need to contact Emplifi directly for a quote.
No, Emplifi is a paid enterprise-level solution and does not offer a free tier. Pricing is customized based on business needs.
Emplifi is designed for businesses of all sizes, particularly those with a significant social media presence, including marketing teams, social media managers, customer service departments, and e-commerce businesses looking to optimize their social strategies and customer interactions.