Netomi
UnclaimedThe #1 Agentic AI Platform for Customer Experience, delivering autonomous and governed CX.
Visit WebsiteTL;DR - Netomi
- Autonomous AI agents handle customer interactions end-to-end.
- Provides real-time AI assistance to human agents for improved efficiency.
- Ensures safety, accuracy, and compliance with built-in guardrails and transparency.
Pricing: Paid only
Best for: Enterprises & pros
Pricing
Paid
Netomi offers paid plans. Visit their website for current pricing details.
About Netomi
Netomi is an Agentic AI platform purpose-built for customer experience (CX) across all communication channels. It leverages autonomous AI agents with situational intelligence to interpret customer situations, orchestrate actions, and complete transactions, aiming to deliver fast, accurate, and compliant outcomes without human effort. The platform is designed for large enterprises, particularly Fortune 500 companies, to handle mission-critical customer interactions and provide personalized support at scale.
Netomi also enhances human agent capabilities by providing real-time AI assistance, offering instant context, validated knowledge, preference insights, and policy-backed next steps. This allows human agents to resolve issues more accurately, quickly, and consistently with brand guidelines. The platform emphasizes transparency and control through real-time dashboards that show agent reasoning, sentiment shifts, transaction decisions, and policy checks, ensuring safety, accuracy, and disciplined decision-making through built-in guardrails and compliance monitoring.
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Netomi FAQ
Netomi is an Agentic AI platform designed for customer experience (CX). It uses autonomous AI agents to handle customer interactions, interpret situations, orchestrate actions, and complete transactions across various communication channels. It also provides AI assistance to human agents.
Pricing information for Netomi is not publicly available on their website. Interested parties are encouraged to book a demo to discuss their specific needs and obtain a quote.
No, Netomi is a paid enterprise solution. There is no mention of a free tier or free trial on their website.
Netomi is primarily designed for large enterprises, particularly Fortune 500 companies, that require a scalable, reliable, and governed AI platform to manage mission-critical customer experiences and provide personalized support across all communication channels.