My AskAI
UnclaimedYour AI agent for customer service, automating tickets within your existing helpdesk.
Visit WebsiteWhat is My AskAI?
My AskAI is a help desk tool. My AskAI provides an AI customer service agent designed to integrate seamlessly with existing helpdesk platforms like Zendesk, Intercom, and Freshdesk. It aims to automate a significant portion of customer support tickets, with reported resolution rates often exceeding 70%. Key capabilities: Integrates with existing helpdesks (Zendesk, Intercom, Gorgias, Freshdesk), Syncs existing help center articles, websites, and documents for knowledge training, Trains on previous support tickets and internal policies (Google Drive, Notion), Connects to CRMs, ERPs, and APIs to access live user data for personalized responses, Automates complex tasks and procedures (e.g., refund requests, account upgrades). My AskAI ships a free plan plus paid tiers that unlock as usage grows. Buyers most often compare My AskAI against Botsonic, Chatbase, Botpress.
TL;DR - My AskAI
- Automates customer service tickets within your existing helpdesk.
- Trains on diverse knowledge sources and integrates with live business data.
- Reduces support workload and improves agent efficiency.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms
Pros & Cons
Pros
- High reported AI resolution rates (over 70%)
- Seamless integration with popular helpdesk platforms without requiring developers
- Cost-effective pricing at $0.10 per ticket
- Ability to personalize responses using live customer data from CRMs/ERPs
- Comprehensive training options from various knowledge sources
Cons
- No free tier available after the trial period
- API, Slack & Teams access is an additional add-on cost for the Pro plan
Ratings Across the Web
4.5(104 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Integrates with existing helpdesks (Zendesk, Intercom, Gorgias, Freshdesk)Syncs existing help center articles, websites, and documents for knowledge trainingTrains on previous support tickets and internal policies (Google Drive, Notion)Connects to CRMs, ERPs, and APIs to access live user data for personalized responsesAutomates complex tasks and procedures (e.g., refund requests, account upgrades)Provides AI-powered suggestions to improve agent performanceOffers complete observability with logs for every AI responseSupports 95+ languages
Pricing Plans
Free TrialFree
Free
- 1 user
- 1 project
- 100 MB storage
- Basic features
Basic
$10/mo
- 5 users
- 5 projects
- 1 GB storage
- Advanced features
Pro
$25/mo
- Unlimited users
- Unlimited projects
- 10 GB storage
- All features
- Priority support
About My AskAI
By Toolradar Team·
My AskAI provides an AI customer service agent designed to integrate seamlessly with existing helpdesk platforms like Zendesk, Intercom, and Freshdesk. It aims to automate a significant portion of customer support tickets, with reported resolution rates often exceeding 70%. The AI agent can be trained on various knowledge sources including help center articles, websites, previous support tickets, and internal documents from platforms like Google Drive and Notion.
This tool is ideal for eCommerce and SaaS businesses looking to reduce customer service workload, improve response times, and free up human agents for more complex issues. It offers features like connecting to CRMs and ERPs to personalize responses with live user data, automating complex tasks such as refund requests, and providing insights into agent performance and knowledge gaps. Setup is designed to be quick and requires no developers, offering a 30-day free trial.
Reviews
Be the first to review My AskAI
Your take helps the next buyer. Verified LinkedIn reviewers get a badge.
Write a reviewBest My AskAI Alternatives
Top alternatives based on features, pricing, and user needs.
Explore More
My AskAI FAQ
What is My AskAI?
My AskAI is an AI customer service agent that integrates with your existing helpdesk to automate customer support tickets. It learns from your knowledge base, past tickets, and live business data to provide instant, accurate answers and perform automated tasks.
How much does My AskAI cost?
My AskAI costs $0.10 per ticket. The Pro plan is $149/month for 1,000 conversations, with additional conversations charged at $0.10 each. Enterprise plans have custom pricing.
Is My AskAI free?
My AskAI offers a 30-day free trial with full access and no credit card required. There is no free tier after the trial period.
Who is My AskAI for?
My AskAI is designed for eCommerce and SaaS businesses, as well as other companies with customer service operations, looking to automate support, improve efficiency, and reduce the workload on their human agents.
Source: myaskai.com