Helply
Claim this toolAI agent for customer support that guarantees results and takes real actions.
From $29/mo (free plan available)Visit WebsiteThe Bottom Line
- Price
- From $29/mo (free plan available). Compare plans
Key facts
- AI support agents automate customer queries and take real actions like refunds and invoicing.
- Guarantees a 65% AI resolution rate within 90 days, or you pay nothing.
- Continuously learns from your knowledge base and identifies gaps to improve over time.
Pros
- Guaranteed 65% AI resolution rate or money back.
- Dedicated AI support engineer for all customers (VIP Concierge program).
- AI can take real actions (refunds, invoices, plan changes) beyond just answering questions.
- Hallucination-proof escalation ensures accuracy and trust.
- Gap Finder feature helps continuously improve knowledge base and AI performance.
Cons
- Pricing is based on message credits, which might be hard to predict for some businesses.
- Add-ons like removing branding and extra credits/agents/seats incur additional costs.
What is Helply?
Available on: Web
Preview
Key Features
- 65% AI Resolution Guarantee
- 14-Day Live Deployment
- Hallucination-Proof Escalation to human agents with full context
- Automated Refunds based on rules
- Automated Plan Guidance for upgrades/downgrades
- Automated Invoice Delivery and billing inquiries
- Knowledge Base Training and Auto-Sync (docs, Notion, FAQs)
- Gap Finder to identify unaddressed customer questions
Pricing Plans
Pricing checked Oct 5, 2026
| Plan | Price | Details |
|---|---|---|
| Starter | $0 / mo |
+3 moreShow less
|
| Growth | $29 / mo |
+1 moreShow less
|
| Scale | $99 / mo |
+1 moreShow less
|
| Enterprise | Contact us |
+6 moreShow less
|
Is Helply worth the price?
Helply's pricing is quite generous, especially with a robust free Starter tier offering 500 message credits and 1 AI Agent.
The jump to Growth at $29/month for 12,000 credits is excellent value, making it highly competitive. This pricing structure is best for small to medium businesses looking for an affordable yet powerful AI customer support solution.
How Helply's pricing compares
At $29/mo, billing unit not specified, Helply is the most affordable of its 3 comparable direct competitors.
Entry paid plan, monthly. Pricing checked Oct 5, 2026.
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Helply FAQ
How does Helply ensure its AI agents provide accurate information without 'hallucinating'?
Which teams would benefit most from implementing Helply?
How does Helply compare to Zendesk Messaging in terms of functionality?
Can Helply integrate with existing customer support infrastructure?
What kind of guarantee does Helply offer for its AI resolution rate?
Does Helply include a free tier, and how is its pricing structured for paid plans?
Source: helply.com