Helply
UnclaimedAI agent for customer support that guarantees results and takes real actions.
Visit WebsiteTL;DR - Helply
- AI support agents automate customer queries and take real actions like refunds and invoicing.
- Guarantees a 65% AI resolution rate within 90 days, or you pay nothing.
- Continuously learns from your knowledge base and identifies gaps to improve over time.
Pricing: Free plan available
Best for: Growing teams
Pricing
Freemium
Helply offers a generous free tier with optional paid upgrades for advanced features.
About Helply
Helply provides AI-powered customer support agents designed to automate repetitive tasks and improve resolution rates. It integrates with existing help desks, learns from your knowledge base, and can perform actions like processing refunds, sending invoices, and guiding customers to the right plans. The platform aims to reduce agent workload, decrease wait times for customers, and prevent agent burnout by handling up to 70% of simple requests.
Helply differentiates itself with a "65% AI resolution rate in 90 days, or you pay nothing" guarantee, backed by a dedicated AI support engineer through its VIP Concierge program. This program ensures personalized setup, training, and continuous optimization. The system is built to avoid hallucinations by escalating to human agents with full context when unsure, and it continuously identifies knowledge gaps to improve its performance over time. It's ideal for businesses looking to scale their support operations, reduce ticket volume, and provide 24/7 assistance without increasing headcount.
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Helply FAQ
Helply is an AI agent for customer support that automates customer interactions, resolves common queries, and performs actions like processing refunds, sending invoices, and guiding customers through plans. It integrates with existing help desk systems and guarantees a 65% AI resolution rate within 90 days.
Helply offers several pricing tiers: Starter, Growth, Scale, and Enterprise. The Starter plan includes 500 message credits/month, 1 AI Agent, and 1 seat. The Growth plan includes 12,000 message credits/month and 3 seats. The Scale plan includes 40,000 message credits/month and 5+ seats. Enterprise offers custom pricing with unlimited usage. Annual billing provides up to a 20% discount. Specific prices are not provided in the content but are indicated as variable numbers.
Helply offers a 'Starter' plan which is indicated as $0/mo, suggesting a free tier or a free trial. It also offers a guarantee of 65% AI resolution rate in 90 days, or you pay nothing.
Helply is for businesses and support teams looking to scale their customer support, reduce repetitive tickets, improve customer satisfaction, and prevent agent burnout. It's suitable for companies that want to automate a significant portion of their customer inquiries and actions, especially those with existing knowledge bases and help desk systems.