Plans, costs, and free options for Zoho Desk
Last updated: January 24, 2026
Pricing Model
Freemium
Starting Price
$14/mo
Free Option
Yes ✓
Zoho Desk offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Basic features included at no cost
Premium features with paid plans
Free
$14/mo
$23/mo
See how Zoho Desk pricing compares to similar tools in Help Desk
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
Zoho DeskCurrentBest Value Customer service software for businesses | Yes | $14/mo | —/100 | Details → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
Freshdesk Intuitive customer support software | Yes | $15/mo | 85/100 | Pricing → |
Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Zoho Desk offers the following plans: Free (Free), Standard ($14/mo), Professional ($23/mo). A free tier is available.
Yes, Zoho Desk offers a free Free plan that includes 3 agents, Email ticketing.
Check Zoho Desk's official website for current trial offers.
Free or freemium alternatives include Freshdesk. View our full comparison to find the best value.