Dixa
UnclaimedCustomer service platform for conversational support
TL;DR - Dixa
- Dixa is a customer service platform unifying phone, email, chat, and messaging in one inbox
- It provides agent routing, automation, and analytics for conversational customer support
- Plans start at $39/agent/month
Pricing: Paid only
Best for: Enterprises & professionals
Score: 81/100
Pricing Plans
free trialEssential
Core features
- Omnichannel inbox
- Basic routing
- Knowledge base
Most Popular
Growth
Growing teams
- Advanced routing
- Analytics
- Integrations
Ultimate
Enterprise
- AI features
- Custom workflows
- Dedicated support
About Dixa
Dixa unifies customer conversations across channels in one platform. Email, chat, phone, social—wherever customers reach out, agents see everything in context.
The conversational approach treats every interaction as part of a relationship. Routing is intelligent. Analytics show what's working.
Support teams wanting to provide consistent service across channels choose Dixa for unified customer communication.
Reviews
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Write a ReviewDixa FAQ
No free tier. Essential from $39/agent/month. Growth from $89/agent/month. Customer service platform.
Dixa is customer service software. Omnichannel support with single interface. Chat, phone, email, social.
Dixa is more modern with better UX. Zendesk has more integrations. Dixa for streamlined support.
Handle all channels in one place. Customer history across channels. Consistent experience everywhere.