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Official Crisp MCP server for live chat and support

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Tracked since2026
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What is Crisp MCP?

Editorial review
Crisp's official MCP server connects an AI agent (Claude, Mistral, and others) to a Crisp workspace, exposing a subset of the Crisp REST API to manage the inbox and CRM and retrieve workspace info. Token access mirrors the same ACLs and scopes as the REST API.

Preview

Key Features

Retrieve workspace infoQuery operator online statusSend messages in conversationsChange conversation stateAccess and manage CRM contact dataAssist with helpdesk article improvements

Pricing Plans

Free Trial

Pricing checked Jul 21, 2026

Free

Free

  • Website chat widget
  • 2 seats included
  • No AI credits included
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations

Mini

$45 / mo

  • Shared email inbox
  • 4 seats included
  • $5 included AI credits
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention

Essentials

$95 / mo

  • Customer data management
  • 10 seats included
  • $25 included AI credits
  • Omnichannel inbox
  • Workflow automation builder
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics

Plus

$295 / mo

  • AI-First Support Suite
  • 20+ seats (and more)
  • $75 included AI credits
  • Unlimited Task automations
  • Ticketing system
  • 100+ integrations
  • White labelling
  • Enhanced rate limits

Enterprise

Contact us

  • Dedicated onboarding
  • Personalized SLA
  • Enhanced rate limits
  • Custom features
  • Unique pricing
  • Team training

Is Crisp MCP worth the price?

70/100

Crisp MCP's pricing is fair for small teams but gets expensive at scale.

The Free tier is generous with a website chat widget and 2 seats, while the Plus plan at $295/mo offers a robust AI-first support suite with $75 AI credits. It's best for startups and SMBs needing a simple live chat solution.

Hidden Costs & Gotchas

AI credits run out quickly on Mini

Seat limits force upgrades to Plus

Yearly billing required for best value

Enterprise pricing is opaque and custom

Integrations may need extra fees

How Crisp MCP Compares to Competitors

Crisp MCP is cheaper than Intercom's premium plans but pricier than self-hosted open source alternatives like Zammad. It offers a good middle ground with AI credits and omnichannel support, though competitors may provide more advanced automation at similar price points.

How Crisp MCP's pricing compares

At $95/mo, Crisp MCP is the most premium of its 6 direct competitors.

Crisp MCP
$95

Entry paid plan, monthly. Pricing checked Jul 21, 2026.

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