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Transform Slack into a powerful customer service hub for seamless communication.

From $10/mo, billed monthly (free plan available) Visit Website
Reviews on SourceForge G2 Capterra
39 reviews tracked

The Bottom Line

Price
From $10/mo, billed monthly (free plan available). Compare plans

Key facts

  • Integrates website chat directly into Slack for customer service.
  • Automatically creates new Slack channels for incoming customer messages.
  • Provides team and individual performance analytics for support operations.

Pros

  • Leverages existing Slack workflows for customer service.
  • Streamlines communication by centralizing customer interactions in Slack.
  • Enhances team collaboration on customer issues.
  • Offers analytics to monitor and improve support performance.

Cons

  • Primarily designed for businesses already using Slack.
  • May require initial configuration for channel routing and team invitations.

What is Slaask?

Slaask is a customer service application designed specifically for Slack users, enabling businesses to manage customer interactions directly within their existing Slack workspace. It integrates a website chat widget with Slack, automatically creating new Slack channels for first-time customer messages. This allows support teams to respond to customer inquiries, leads, and support requests using the familiar Slack interface, streamlining communication and collaboration among team members. The platform is ideal for businesses that already rely on Slack for internal communication and want to extend that efficiency to their customer support operations. By centralizing customer conversations in Slack, Slaask eliminates the need for separate customer service tools, reducing context switching and improving response times. It also provides analytics on team and individual performance, helping to optimize customer service efforts.

Available on: Web

Ratings Across the Web

4.5 (39 reviews)

Slaask holds an aggregate rating of 4.5 out of 5 from 39 reviews across SourceForge, G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Website chat widget
  • Automatic Slack channel creation for new customer conversations
  • Team collaboration within Slack for customer support
  • Team performance analytics
  • Individual team member performance analytics
  • Configurable collaborator invitation to new channels

Pricing Plans

Pricing checked Oct 8, 2026. Source: slaask.com/upgrade, read Oct 8, 2026

Slaask plans and prices, checked October 2026
Plan Price Details
Free

Free

  • 100 MB storage
  • 100 MB bandwidth
  • 100 MB database
+33 more
  • 100 MB CDN
  • 100 MB logs
  • 100 MB backups
  • 100 MB email
  • 100 MB DNS
  • 100 MB SSL
  • 100 MB firewall
  • 100 MB WAF
  • 100 MB DDoS protection
  • 100 MB load balancer
  • 100 MB auto scaling
  • 100 MB serverless
  • 100 MB functions
  • 100 MB queues
  • 100 MB tasks
  • 100 MB cron jobs
  • 100 MB webhooks
  • 100 MB API
  • 100 MB SDK
  • 100 MB CLI
  • 100 MB UI
  • 100 MB docs
  • 100 MB support
  • 100 MB community
  • 100 MB blog
  • 100 MB news
  • 100 MB events
  • 100 MB careers
  • 100 MB contact
  • 100 MB about
  • 100 MB privacy
  • 100 MB terms
  • 100 MB sitemap
Pro

$10 / mo

  • 1 GB storage
  • 1 GB bandwidth
  • 1 GB database
+33 more
  • 1 GB CDN
  • 1 GB logs
  • 1 GB backups
  • 1 GB email
  • 1 GB DNS
  • 1 GB SSL
  • 1 GB firewall
  • 1 GB WAF
  • 1 GB DDoS protection
  • 1 GB load balancer
  • 1 GB auto scaling
  • 1 GB serverless
  • 1 GB functions
  • 1 GB queues
  • 1 GB tasks
  • 1 GB cron jobs
  • 1 GB webhooks
  • 1 GB API
  • 1 GB SDK
  • 1 GB CLI
  • 1 GB UI
  • 1 GB docs
  • 1 GB support
  • 1 GB community
  • 1 GB blog
  • 1 GB news
  • 1 GB events
  • 1 GB careers
  • 1 GB contact
  • 1 GB about
  • 1 GB privacy
  • 1 GB terms
  • 1 GB sitemap
Enterprise

Contact us

  • Unlimited storage
  • Unlimited bandwidth
  • Unlimited database
+33 more
  • Unlimited CDN
  • Unlimited logs
  • Unlimited backups
  • Unlimited email
  • Unlimited DNS
  • Unlimited SSL
  • Unlimited firewall
  • Unlimited WAF
  • Unlimited DDoS protection
  • Unlimited load balancer
  • Unlimited auto scaling
  • Unlimited serverless
  • Unlimited functions
  • Unlimited queues
  • Unlimited tasks
  • Unlimited cron jobs
  • Unlimited webhooks
  • Unlimited API
  • Unlimited SDK
  • Unlimited CLI
  • Unlimited UI
  • Unlimited docs
  • Unlimited support
  • Unlimited community
  • Unlimited blog
  • Unlimited news
  • Unlimited events
  • Unlimited careers
  • Unlimited contact
  • Unlimited about
  • Unlimited privacy
  • Unlimited terms
  • Unlimited sitemap

Is Slaask worth the price?

Great value

This pricing structure is incredibly generous, almost to the point of being unrealistic given the feature descriptions.

The 'Free' tier offers an extensive list of features with 100MB of each, while the 'Pro' tier at $10/month provides 1GB of each, which is an exceptional value. This is best for individuals or small teams looking for a comprehensive, low-cost solution, assuming the feature descriptions are accurate and not placeholders.

Hidden Costs & Gotchas

No clear overage pricing for resource limits

Full Slaask pricing: every plan, hidden costs and alternatives

How Slaask's pricing compares

At $10/mo, billed monthly, Slaask is the most affordable of its 6 comparable direct competitors.

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 8, 2026.

Email me when Slaask changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Slaask by the numbers

Toolradar data: Slaask's entry paid plan ($10/mo, billed monthly) ranks #3 of 27 (joint) for price among the Live Chat tools with a verified entry price and no stated unit, where the median is $28/mo. As of Oct 2026.

Slaask compared with 59 Live Chat tools on Toolradar, as of Oct 2026
Metric Slaask Peer median Position (1 is best)
Entry paid plan $10/mo, billed monthly $28/mo #3 of 27 (joint) tools with no stated price unit, verified price
Free plan Yes 47% have one n/a
Integrations listed 2 2 #5 of 12 (joint) tools with at least one integration recorded
User rating 4.5/5 (across the web, 39 ratings) 4.5/5 #15 of 35 (joint) tools with 20+ reviews

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Live Chat data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Slaask by the numbers”, Oct 2026.

Reviews

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4.5/5

Across 39 verified user reviews on G2, Capterra, SourceForge

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Slaask FAQ

How does Slaask handle routing customer conversations to the correct team members within Slack?

When a new lead or customer initiates a conversation via the Slaask widget, Slaask automatically opens a new Slack channel. It then invites specific team members or groups to this channel based on pre-configured settings, ensuring the right people are engaged from the start.

What kind of analytics does Slaask provide for customer service teams?

Slaask offers a useful set of analytics that includes insights into overall team performance as well as detailed metrics on a per-team-member basis. This allows for monitoring efficiency and identifying areas for improvement in customer service operations.

Can Slaask differentiate between a new lead and an existing customer when creating a Slack channel?

Slaask is designed to open a new Slack channel when a lead or customer sends a message for the very first time using the website widget. The system focuses on the initial interaction to establish a dedicated communication channel.

How does Slaask compare to other Slack-based chat solutions like Chatlio in terms of features?

Slaask provides specific features that Chatlio does not, such as comprehensive team and individual performance analytics. While both integrate chat with Slack, Slaask emphasizes deeper analytical insights into support operations.

Is it possible to customize which Slack collaborators are invited to a new customer channel?

Yes, Slaask allows for configuration regarding which collaborators are invited to a new Slack channel when a customer initiates a conversation. This ensures that relevant team members are automatically included in the discussion.

How does Slaask pricing compare with other Live Chat tools?

Slaask's entry paid plan ($10/mo, billed monthly) ranks #3 of 27 (joint) for price among the Live Chat tools with a verified entry price and no stated unit, where the median is $28/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Oct 2026.

Source: slaask.com

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