Smartsupp Pricing 2026
Plans, hidden costs, and alternatives compared
Prices last confirmed on Nov 1, 2026 on smartsupp.com. Same data as Markdown or JSON.
Cite this data: Toolradar, Smartsupp pricing verified Nov 2026, toolradar.com/tools/smartsupp/pricing
Smartsupp starts at $17/month flat for the whole organisation on the Solo plan.
Verified Nov 2026 from the official pricing page.
Is Smartsupp worth the price?
Smartsupp offers a generous Free tier, making it accessible for small businesses.
Pricing Plans
Free TrialFree
- 50 live chat conversations
- Live Chat + Email
- FB Messenger + WhatsApp
- Automatic messages
- Unlimited agents
- AI Shopping Assistant New
Solo
$17 / mo
- 1 operator
- Unlimited conversations
- Live chat, WhatsApp, Messenger, and email
- Basic automated messages
- 50 AI reply assists per month
Plus
$25 / mo
- 3 operators
- Unlimited conversations
- Live chat, WhatsApp, Messenger, and email
- Automated workflows
- MCP and API
- 250 AI reply assists per month
Expert
$83 / mo
- 5+ operators, upgradable
- Unlimited conversations
- Live chat, WhatsApp, Messenger, and email
- Automated workflows
- Premium support
- MCP and API
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom live chat conversations
- Everything in Pro, plus:
- Individual limits
- AI Chatbot set-up by specialist
- Dedicated account manager
- API & data exports
- Payment via wire transfer
- AI Shopping Assistant New
How Smartsupp compares
2 of 5 direct competitors offer a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Smartsupp | $17/month flat for the whole organisation | Yes |
| Intercom | $29/month, billing unit not specified | No |
| Drift | $2,500/month, billing unit not specified | No |
| Livechat | $19/user/month | No |
| Tidio | $24.17/month flat for the whole organisation | Yes |
| Freshchat | $19/month, billing unit not specified | Yes |
Smartsupp Pricing FAQ
How much does Smartsupp cost?
Smartsupp starts at $17/month flat for the whole organisation on the Solo plan. It offers 4 paid tiers ranging from $17/month flat for the whole organisation to $280/month flat for the whole organisation. A free plan is also available.
Does Smartsupp have a free plan?
Yes. Smartsupp offers a free plan called "Free". It includes: 50 live chat conversations, Live Chat + Email, FB Messenger + WhatsApp.
Does Smartsupp offer a free trial?
Yes. Smartsupp offers a free trial.
What is the cheapest Smartsupp paid plan?
The cheapest paid plan for Smartsupp is "Solo" at $17/month flat for the whole organisation. Key features include: 1 operator, Unlimited conversations, Live chat, WhatsApp, Messenger, and email.
What are alternatives to Smartsupp?
Alternatives to Smartsupp include Intercom, Drift, Livechat, Tidio. Intercom starts at $29/month, billing unit not specified; Drift starts at $2,500/month, billing unit not specified; Livechat starts at $19/user/month.
Smartsupp alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Smartsupp pricing: www.smartsupp.com/pricing (verified Nov 2026)
- Cite this data: Toolradar, Smartsupp pricing verified Nov 2026, toolradar.com/tools/smartsupp/pricing
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