Smartsupp Pricing 2026
Plans, costs, and free options for Smartsupp
Last updated: February 2, 2026
TL;DR: Smartsupp Pricing
Pricing Model
Freemium
Starting Price
$14 per month /billed annually
Free Option
Yes ✓
Freemium
Pricing Model
Smartsupp offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Free Tier Available
Basic features included at no cost
Paid Upgrades
Premium features with paid plans
Free trial available (14 days)
Available Plans
Free
$0 Forever
- 50 live chat conversations
- Live Chat + Email
- FB Messenger + WhatsApp
- Automatic messages
- Unlimited agents
- AI Shopping Assistant New
Popular
Standard
$14 per month /billed annually
- 100-200 live chat conversations
- Everything in Free, plus:
- Chatbots for automations
- Chatbots for lead generation
- Basic statistics
- Office hours
- +3 more features
Pro
$24 per month /billed annually
- 100-800 live chat conversations
- Includes Standard, plus:
- Teams of agents
- User roles
- Multi language chatbots
- Automatic segmentation
- +3 more features
Ultimate
$239 per month /billed annually
- Custom live chat conversations
- Everything in Pro, plus:
- Individual limits
- AI Chatbot set-up by specialist
- Dedicated account manager
- API & data exports
- +2 more features
Smartsupp vs Competitors: Pricing Comparison
See how Smartsupp pricing compares to similar tools in Live Chat
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
SmartsuppCurrent Increase sales and customer satisfaction... | Yes | $14 per month /billed annually | —/100 | Details → |
 ChatwootTop Rated Open source customer engagement | Yes | $19/mo | 83/100 | Pricing → |
 Kustomer Customer service CRM platform | No | $89/mo | 83/100 | Pricing → |
 GladlyBest Value Customer service platform focused on peo... | No | $0.6/mo | 82/100 | Pricing → |
 Botpress Open-source conversational AI platform f... | Yes | $79/mo | 79/100 | Pricing → |
 Botsonic No-code AI chatbot builder by Writesonic | Yes | $16/mo | 75/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Smartsupp Pricing FAQ
How much does Smartsupp cost?
Smartsupp offers the following plans: Free ($0 Forever), Standard ($14 per month /billed annually), Pro ($24 per month /billed annually), Ultimate ($239 per month /billed annually). A free tier is available. A 14-day free trial is offered.
Is there a free version of Smartsupp?
Yes, Smartsupp offers a free tier with basic features. Upgrade to a paid plan for more functionality.
Does Smartsupp offer a free trial?
Yes, Smartsupp offers a 14-day free trial so you can test before committing.
What are cheaper alternatives to Smartsupp?
Free or freemium alternatives include Chatwoot, Botpress, Botsonic. View our full comparison to find the best value.
How much does Smartsupp cost?
Smartsupp offers a 'Free' plan with basic live chat features. Paid plans start at $14 per month (billed annually) for the 'Standard' plan, $24 per month (billed annually) for the 'Pro' plan, and $239 per month (billed annually) for the 'Ultimate' plan. The AI Shopping Assistant is an add-on for $100/month or $16/month for 100 conversations (billed annually).
Is Smartsupp free?
Yes, Smartsupp offers a 'Free' plan that includes 50 live chat conversations, Live Chat, Email, FB Messenger, WhatsApp, automatic messages, unlimited agents, and the AI Shopping Assistant (Mira AI). There is also a 14-day free trial for paid plans, with no credit card required.