Freshchat Pricing 2026
Plans, costs, and free options for Freshchat
Last updated: January 24, 2026
TL;DR: Freshchat Pricing
Pricing Model
Freemium
Starting Price
$19/mo
Free Option
Yes ✓
Freemium
Pricing Model
Freshchat offers a free tier with basic features, plus paid plans for users who need more advanced functionality.
Free Tier Available
Basic features included at no cost
Paid Upgrades
Premium features with paid plans
Available Plans
Free
Free
- 100 campaign contacts/month
- Chatbot flows
Growth
$19/mo
- 500 campaign contacts
- Priority inbox
Pro
$49/mo
- Auto-assign
- IntelliAssign
Freshchat vs Competitors: Pricing Comparison
See how Freshchat pricing compares to similar tools in Sales Engagement
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
FreshchatCurrent Modern messaging software for sales and ... | Yes | $19/mo | —/100 | Details → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
 FreshdeskBest Value Intuitive customer support software | Yes | $15/mo | 85/100 | Pricing → |
 Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
 Dialpad AI-powered Contact Center and Unified Co... | Yes | $15/mo | 84/100 | Pricing → |
 Front Shared inbox platform | No | $25/mo | 85/100 | Pricing → |
Drift Conversational marketing platform | No | 2500/mo | 81/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Freshchat Pricing FAQ
How much does Freshchat cost?
Freshchat offers the following plans: Free (Free), Growth ($19/mo), Pro ($49/mo). A free tier is available.
Is there a free version of Freshchat?
Yes, Freshchat offers a free Free plan that includes 100 campaign contacts/month, Chatbot flows.
Does Freshchat offer a free trial?
Check Freshchat's official website for current trial offers.
What are cheaper alternatives to Freshchat?
Free or freemium alternatives include Freshdesk, Dialpad. View our full comparison to find the best value.