Freshchat Pricing 2026
Plans, hidden costs, and alternatives compared
Cite this data: Toolradar, Freshchat pricing verified Oct 2026, toolradar.com/tools/freshchat/pricing
Freshchat starts at $19/month on the Growth plan.
Verified Oct 2026. No official public pricing page; Toolradar is the public record.
Is Freshchat worth the price?
Freshchat's pricing is generally fair, offering a generous Free tier and competitive entry points.
The Growth tier at $19/month provides good value for growing businesses, while the Pro tier at $49/month offers advanced automation. It's best for businesses looking for a scalable messaging solution with a strong free option.
Pricing Plans
Free
- 100 campaign contacts/month
- Chatbot flows
Growth
$19/monthly
- 500 campaign contacts
- Priority inbox
Pro
$49/monthly
- Auto-assign
- IntelliAssign
Hidden Costs & Gotchas
Campaign contact limits could lead to overage fees.
How Freshchat compares
Starting price from each tool's published plans.
| Tool | Starting price | Free plan |
|---|---|---|
| Freshchat | $19/month, billing unit not specified | Yes |
| Zendesk | $19/month, billing unit not specified | No |
| Intercom | $29/month, billing unit not specified | No |
| Drift | $2,500/month, billing unit not specified | No |
| Livechat | $20/month, billing unit not specified | No |
| Gorgias | $40/month, billing unit not specified | No |
| Zoho Desk | No public price | No |
Freshchat Pricing FAQ
How much does Freshchat cost?
Freshchat starts at $19/month on the Growth plan. It offers 2 paid tiers ranging from $19/month to $49/month. A free plan is also available.
Does Freshchat have a free plan?
Yes. Freshchat offers a free plan called "Free". It includes: 100 campaign contacts/month, Chatbot flows.
What is the cheapest Freshchat paid plan?
The cheapest paid plan for Freshchat is "Growth" at $19/month. Key features include: 500 campaign contacts, Priority inbox.
What are alternatives to Freshchat?
Alternatives to Freshchat include Zendesk, Intercom, Drift, Livechat. Zendesk starts at $19/month, billing unit not specified; Intercom starts at $29/month, billing unit not specified; Drift starts at $2,500/month, billing unit not specified.
Freshchat alternatives
Direct competitors. Starting prices match the table above.
Sources
- No official public pricing page for Freshchat. Figures verified Oct 2026 by Toolradar.
- Cite this data: Toolradar, Freshchat pricing verified Oct 2026, toolradar.com/tools/freshchat/pricing
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