Is Livechat worth the price?
LiveChat's pricing is on the higher side compared to some market alternatives, especially the Starter tier at $20/agent/month for just one user and limited history.
The Team tier at $41/agent/month offers better value with unlimited history and advanced customization, making it more suitable for growing businesses. The Business tier at $59/agent/month adds specific workforce management features, targeting larger organizations with complex scheduling needs.
Pricing Plans
14-day Free TrialStarter
$20/agent/month
- 1 user
- Basic customization
- 60 days chat history
Team
$41/agent/month
- Up to 400 users
- Advanced customization
- Unlimited chat history
Business
$59/agent/month
- All Team features
- Staff scheduling
- Work scheduler
Hidden Costs & Gotchas
Starter tier is limited to 1 user
No free tier available
Pricing is per agent, scales quickly
Which Plan Do You Need?
Small teams needing basic chat
Growing businesses with multiple agents
Enterprises requiring staff scheduling
How Livechat Compares to Competitors
Compared to Tawk.to, which offers a robust free plan, LiveChat's $20 Starter tier feels expensive. However, LiveChat's feature set, especially in the Team and Business tiers, is more comprehensive than many basic chat tools. Intercom, a more advanced competitor, often starts at a higher price point, making LiveChat a mid-range option for feature-rich live chat.
Livechat Pricing FAQ
How much does Livechat cost?
Livechat starts at $20/month on the Starter plan. It offers 3 paid tiers ranging from $20/month up to $59/month.
Does Livechat have a free plan?
Livechat does not offer a permanent free plan. However, a free trial is available for 14 days.
Does Livechat offer a free trial?
Yes, Livechat offers a free trial lasting 14 days. No credit card is typically required to start the trial, though this may vary.
What is the cheapest Livechat paid plan?
The cheapest paid plan for Livechat is "Starter" at $20/month. Key features include: 1 user, Basic customization, 60 days chat history.
Is there a cheaper alternative to Livechat?
Yes. Popular alternatives to Livechat include Zendesk, Freshdesk, Front, tawk.to. Free alternatives include Freshdesk, tawk.to, Crisp. Compare them side-by-side on Toolradar.
Cheaper alternatives to Livechat
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
