Document360 vs GitBook: Which Should You Choose in 2026?
Choosing between Document360 and GitBook comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Document360
Knowledge base software
Best for you if:
- • You need web analytics features specifically
- • Document360 is a knowledge base platform for creating self-service documentation
- • It provides an editor, versioning, analytics, and search for customer-facing help centers
GitBook
Documentation for technical teams
Best for you if:
- • You want the higher-rated option (8.6/10 vs 7.5/10)
- • You need documentation features specifically
- • Documentation platform for technical teams with Git integration
- • Clean editor with code-friendly formatting options
| At a Glance | ||
|---|---|---|
Price | Free + Paid | Free + Paid |
Best For | Web Analytics | Documentation |
Rating | 75/100 | 86/100 |
| Feature | Document360 | GitBook |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| Editorial Score | 75 | 86 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Web AnalyticsDocumentation | DocumentationWriting Apps |
How Document360 and GitBook Compare
Document360
Knowledge base software
Free tier available · 75/100 score
GitBook
Documentation for technical teams
Free tier available · 86/100 score
Document360 is a web analytics tool. GitBook is in documentation.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Document360
Want the highest-rated option?
Document360: 75/100. GitBook: 86/100.
Go with: GitBook
Value user reviews?
Neither has user reviews yet.
Go with: GitBook
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Document360 is a web analytics tool. GitBook is in documentation. Pick the category that matches your needs.
How important are ratings?
GitBook scores higher: 86/100 vs 75/100.
Key Takeaways
GitBook
- Higher score: 86/100 vs 75
- Free tier available
- Our pick for this comparison
Document360
- Better fit for web analytics
The Bottom Line
GitBook (86/100) is our pick.
Frequently Asked Questions
Is Document360 or GitBook better?
GitBook scores 86/100 in our evaluation. Both are freemium.
What are Document360 and GitBook used for?
Document360: Knowledge base software. GitBook: Documentation for technical teams.
What does Document360 cost vs GitBook?
Document360 is freemium (free tier + paid plans). GitBook is freemium (free tier + paid plans). Visit their websites for detailed pricing.

