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Document360 vs GitBook: Which Should You Choose in 2026?

Choosing between Document360 and GitBook comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

By Toolradar Team · Last updated February 28, 2026 · Methodology

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Document360

Knowledge base software

Best for you if:

  • • You need web analytics features specifically
  • Document360 is a knowledge base platform for creating self-service documentation
  • It provides an editor, versioning, analytics, and search for customer-facing help centers

GitBook

Documentation for technical teams

Best for you if:

  • • You want the higher-rated option (8.6/10 vs 7.5/10)
  • • You need documentation features specifically
  • Documentation platform for technical teams with Git integration
  • Clean editor with code-friendly formatting options
At a Glance
Document360Document360
GitBookGitBook
Price
Free + PaidFree + Paid
Best For
Web AnalyticsDocumentation
Rating
75/10086/100
FeatureDocument360GitBook
Pricing ModelFreemiumFreemium
Editorial Score
75
86
Community RatingNo ratings yetNo ratings yet
Total Reviews00
Community Upvotes
0
0
Categories
Web AnalyticsDocumentation
DocumentationWriting Apps

How Document360 and GitBook Compare

Document360

Knowledge base software

Free tier available · 75/100 score

GitBook

Documentation for technical teams

Free tier available · 86/100 score

Document360 is a web analytics tool. GitBook is in documentation.

Who Should Use What?

On a budget?

Both are freemium. Compare plans on their websites.

Go with: Document360

Want the highest-rated option?

Document360: 75/100. GitBook: 86/100.

Go with: GitBook

Value user reviews?

Neither has user reviews yet.

Go with: GitBook

3 Questions to Help You Decide

1

What's your budget?

Both are freemium. Pricing won't help you decide here.

2

What's your use case?

Document360 is a web analytics tool. GitBook is in documentation. Pick the category that matches your needs.

3

How important are ratings?

GitBook scores higher: 86/100 vs 75/100.

Key Takeaways

GitBook

  • Higher score: 86/100 vs 75
  • Free tier available
  • Our pick for this comparison

Document360

  • Better fit for web analytics

The Bottom Line

GitBook (86/100) is our pick.

Frequently Asked Questions

Is Document360 or GitBook better?

GitBook scores 86/100 in our evaluation. Both are freemium.

What are Document360 and GitBook used for?

Document360: Knowledge base software. GitBook: Documentation for technical teams.

What does Document360 cost vs GitBook?

Document360 is freemium (free tier + paid plans). GitBook is freemium (free tier + paid plans). Visit their websites for detailed pricing.

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