Toolradar Data
Knowledge Base Tools Statistics 2026
Live data on Knowledge Base software, computed from the Toolradar catalog. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
111
Knowledge Base tools published and tracked on Toolradar as of October 4, 2026.
Last updated October 4, 2026. Reviewed by Louis Corneloup.
Key findings
- Toolradar tracks 111 Knowledge Base tools as of October 4, 2026, 1% of its 10,902-tool directory.
- Knowledge Base tools average 4.18 out of 5 across 70 rated tools and 46,390 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
- 59% of Knowledge Base tools offer a free tier, 66 of 111.
- 88 Knowledge Base tools were added to Toolradar during 2026, 79% of the category.
- Guru is the highest-rated Knowledge Base tool at 4.7 out of 5 from 2,323 reviews.
Source: Toolradar catalog, computed live on October 4, 2026.
Headline numbers
Knowledge Base tools published on Toolradar
Source: Toolradar catalog, published status
Share of the whole Toolradar directory
Source: 111 of 10,902 published tools
User reviews across Knowledge Base tools
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge), across 70 rated tools
Average Knowledge Base tool rating, weighted by review volume
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge); unweighted mean 4.41 / 5 across 70 rated tools
Knowledge Base tools added to the directory in 2026
Source: Toolradar createdAt, 79% of the category (directory add date, not vendor launch)
Pricing mix
How Knowledge Base tools split between a free path (free, freemium, open-source) and strictly paid.
Tools that offer a free tier
Source: Toolradar pricing labels, 66 of 111 Knowledge Base tools
Tools that are strictly paid
Source: Toolradar pricing labels, 45 of 111 Knowledge Base tools
Where the reviews come from
Review volume for Knowledge Base tools by third-party platform.
G2 reviews
Across 66 Knowledge Base tools carrying a G2 profile
Capterra reviews
Across 31 Knowledge Base tools carrying a Capterra profile
Trustpilot reviews
Across 3 Knowledge Base tools carrying a Trustpilot profile
SourceForge reviews
Across 11 Knowledge Base tools carrying a SourceForge profile
PeerSpot reviews
Across 1 Knowledge Base tool carrying a PeerSpot profile
TrustRadius reviews
Across 2 Knowledge Base tools carrying a TrustRadius profile
Highest-rated Knowledge Base tools
Top-rated Knowledge Base tools with at least 500 third-party reviews.
Guru
2,323 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
MeisterTask
1,330 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Document360
834 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Bloomfire
769 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Freshdesk
3,771 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Most reviewed Knowledge Base tools
The Knowledge Base tools carrying the most third-party reviews.
Zendesk
4.30 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
HubSpot Service
3.40 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Confluence
4.20 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Confluence MCP Server
4.10 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Freshdesk
4.40 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Knowledge Base growth in 2026
Explore Knowledge Base tools
Methodology and sources
Every figure is computed live from the Toolradar catalog, published Knowledge Base tools only. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge) and are not the site's own reviews. Added in 2026 means added to the Toolradar directory this year, not the vendor's launch date. Leaderboards apply a 500-review floor. See how we rate.