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Loox

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Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.

E-commerceReviews & UGCMarketingCustomer Feedback
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Reviews onG2Capterra
45 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Photo reviews Shopify

Biggest con

Shopify only

TL;DR - Loox

  • Collects photo and video product reviews from customers.
  • Displays visual reviews beautifully across Shopify stores.
  • Boosts sales and conversions through social proof and referral tools.
Pricing: Free plan available
Best for: Growing teams
4.9/5 across review platforms

What is Loox?

Editorial review
Loox is a Shopify app designed to help e-commerce businesses collect and showcase visual product reviews (photos and videos) from their customers. It optimizes the review collection process with timed requests and incentives to maximize visual submissions, providing a stronger form of social proof than text-only reviews. The platform allows merchants to display these reviews beautifully across their store, from homepages to checkout, with customizable widgets that blend seamlessly with their brand. Beyond just display, Loox includes built-in conversion tools like referrals, upsells, and smart discounts to leverage happy customer interactions. It also enables businesses to showcase reviews on leading channels, extending their social proof reach. Loox is built for results, aiming to turn browsers into buyers, and integrates seamlessly with any Shopify theme, page builder, or app without requiring code. It's suitable for Shopify merchants looking to enhance trust, increase conversions, and grow their revenue through authentic customer content.

Available on: Web

how we evaluateSourceloox.io ↗

Pros & Cons

Pros

  • Photo reviews Shopify
  • Good social proof
  • Easy setup
  • Fair pricing
  • Good features

Cons

  • Shopify only
  • Per-order pricing
  • Limited platforms
  • Feature limits
  • Better alternatives exist

Ratings Across the Web

4.9(45 reviews)
G229 reviews
4.9/5
Capterra16 reviews
4.9/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Photo reviewsVideo reviewsSocial proofReferral programEmail collectionShopify integration

Pricing Plans

7-day Free Trial

Pricing checked Jul 5, 2026

Beginner

$12.99/month

  • 100 review requests/mo
  • 10+ widgets
  • Up to 500 orders

Scale

$39.99/month

  • Video reviews
  • Google Shopping
  • No branding

Unlimited

$299.99/month

  • Unlimited requests
  • Unlimited referrals
  • All features
Calculate your costView full pricing

How Loox's pricing compares

At $12.99/mo, Loox is the most affordable of its 2 direct competitors.

Loox
$12.99
Yotpo
$15
Stamped.io
$23

Entry paid plan, monthly. Pricing checked Jul 5, 2026.

Reviews

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4.9/5

Across 45 verified user reviews on G2, Capterra

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Best Loox Alternatives

Top alternatives based on features, pricing, and user needs.

Yotpo logo
YotpoPaid

Ecommerce marketing platform for loyalty, reviews, and customer advocacy to drive revenue growth.

4.4
Stamped.io logo
Stamped.ioPaid

Turn one-time buyers into repeat customers with connected Lifecycle, Loyalty, and Reviews experiences.

4.8
Judge.me logo
Judge.meFreemium

Where trust drives commerce: Collect and display product reviews to boost sales.

5.0
See all e-commerce tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Loox vs YotpoHead-to-head: features, pricing, who winsLoox vs Stamped.ioHead-to-head: features, pricing, who winsLoox vs Judge.meHead-to-head: features, pricing, who wins

Explore More

Best E-commerce ToolsBest Reviews & UGC ToolsBest Marketing ToolsBest Customer Feedback ToolsBest Free E-commerceBest Free Reviews & UGCBest Free MarketingBest Free Customer Feedback

Loox FAQ

How does Loox help e-commerce businesses boost sales?

Loox helps e-commerce businesses boost sales by collecting and displaying visual product reviews, which serve as strong social proof. It also includes built-in conversion tools like referrals, upsells, and smart discounts to leverage positive customer interactions.

Which teams within an e-commerce business would benefit most from using Loox?

Marketing teams and e-commerce managers would benefit most from Loox, as it directly supports strategies for customer feedback, user-generated content, and conversion rate optimization. It provides tools to enhance trust and drive revenue through authentic customer content.

How is Loox priced?

Loox is available on a free tier, offering basic functionalities for users. For businesses requiring more extensive usage and advanced features, paid plans are available.

Can Loox integrate with existing Shopify themes and page builders?

Yes, Loox is designed to integrate seamlessly with any Shopify theme, page builder, or app without requiring any coding. This allows merchants to display reviews beautifully across their store with customizable widgets.

What kind of limitations should users be aware of when considering Loox?

Users should be aware that Loox is exclusively for Shopify stores and operates on a per-order pricing model, which might impact costs depending on sales volume. There are also feature limits on lower tiers, and other review platforms offer different feature sets.

How does Loox compare to Judge.me in terms of review collection?

Loox specializes in optimizing the collection of visual product reviews, including photos and videos, by using timed requests and incentives. This focus on visual content provides a stronger form of social proof compared to platforms that may emphasize text-only reviews.

Does Loox allow businesses to showcase reviews beyond their own store?

Yes, Loox enables businesses to showcase their collected reviews on leading channels, extending their social proof reach beyond their direct storefront. This helps in building trust and attracting new customers across various platforms.

Source: loox.io

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