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Collect, display, and leverage visual product reviews to build trust and boost sales on Shopify.

From $12.99/mo (free plan available)Visit Website
Reviews on G2
30 reviews tracked

The Bottom Line

Price
From $12.99/mo (free plan available). Compare plans

Key facts

  • Collects photo and video product reviews from customers.
  • Displays visual reviews beautifully across Shopify stores.
  • Boosts sales and conversions through social proof and referral tools.

Pros

  • Photo reviews Shopify
  • Good social proof
  • Easy setup
  • Fair pricing
  • Good features

Cons

  • Shopify only
  • Per-order pricing
  • Limited platforms
  • Feature limits
  • Better alternatives exist

What is Loox?

Editorial review
Loox is a Shopify app designed to help e-commerce businesses collect and showcase visual product reviews (photos and videos) from their customers. It optimizes the review collection process with timed requests and incentives to maximize visual submissions, providing a stronger form of social proof than text-only reviews. The platform allows merchants to display these reviews beautifully across their store, from homepages to checkout, with customizable widgets that blend seamlessly with their brand. Beyond just display, Loox includes built-in conversion tools like referrals, upsells, and smart discounts to leverage happy customer interactions. It also enables businesses to showcase reviews on leading channels, extending their social proof reach. Loox is built for results, aiming to turn browsers into buyers, and integrates seamlessly with any Shopify theme, page builder, or app without requiring code. It's suitable for Shopify merchants looking to enhance trust, increase conversions, and grow their revenue through authentic customer content.

Available on: Web

Ratings Across the Web

4.9 (30 reviews)

Loox holds an aggregate rating of 4.9 out of 5 from 30 reviews across G2, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Photo reviews
  • Video reviews
  • Social proof
  • Referral program
  • Email collection
  • Shopify integration

Pricing Plans

7-day Free Trial

Pricing checked Oct 4, 2026

Loox plans and prices, checked October 2026
PlanPriceDetails
Beginner

$12.99/month

  • 100 review requests/mo
  • 10+ widgets
  • Up to 500 orders
Scale

$39.99/month

  • Video reviews
  • Google Shopping
  • No branding
Unlimited

$299.99/month

  • Unlimited requests
  • Unlimited referrals
  • All features

Is Loox worth the price?

Fair value

Loox's pricing is on the higher side compared to some competitors, especially the "Unlimited" tier at $299.99/month.

The "Beginner" tier at $12.99/month offers decent value for small stores, but the jump to "Scale" at $39.99/month for video reviews and no branding is significant. It's best for Shopify stores that are serious about leveraging visual reviews and have the budget to invest.

Hidden Costs & Gotchas

Overage fees for review requests on lower tiers

Full Loox pricing: every plan, hidden costs and alternatives

How Loox's pricing compares

At $12.99/mo, billing unit not specified, Loox is the most affordable of its 2 comparable direct competitors.

Loox
$12.99

Entry paid plan, monthly. Pricing checked Oct 4, 2026.

Reviews

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4.9/5

Across 30 verified user reviews on G2

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Best Loox Alternatives

Top alternatives based on features, pricing, and user needs.

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Loox FAQ

How does Loox help e-commerce businesses boost sales?

Loox helps e-commerce businesses boost sales by collecting and displaying visual product reviews, which serve as strong social proof. It also includes built-in conversion tools like referrals, upsells, and smart discounts to leverage positive customer interactions.

Which teams within an e-commerce business would benefit most from using Loox?

Marketing teams and e-commerce managers would benefit most from Loox, as it directly supports strategies for customer feedback, user-generated content, and conversion rate optimization. It provides tools to enhance trust and drive revenue through authentic customer content.

How is Loox priced?

Loox is available on a free tier, offering basic functionalities for users. For businesses requiring more extensive usage and advanced features, paid plans are available.

Can Loox integrate with existing Shopify themes and page builders?

Yes, Loox is designed to integrate seamlessly with any Shopify theme, page builder, or app without requiring any coding. This allows merchants to display reviews beautifully across their store with customizable widgets.

What kind of limitations should users be aware of when considering Loox?

Users should be aware that Loox is exclusively for Shopify stores and operates on a per-order pricing model, which might impact costs depending on sales volume. There are also feature limits on lower tiers, and other review platforms offer different feature sets.

How does Loox compare to Judge.me in terms of review collection?

Loox specializes in optimizing the collection of visual product reviews, including photos and videos, by using timed requests and incentives. This focus on visual content provides a stronger form of social proof compared to platforms that may emphasize text-only reviews.

Does Loox allow businesses to showcase reviews beyond their own store?

Yes, Loox enables businesses to showcase their collected reviews on leading channels, extending their social proof reach beyond their direct storefront. This helps in building trust and attracting new customers across various platforms.

Source: loox.io

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