Skip to content
Okendo logo

Turn shoppers into Superfans with a comprehensive customer marketing platform for Shopify brands.

Visit Website
Reviews onG2Capterra
508 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Review platform for e-commerce

Biggest con

Expensive at scale

TL;DR - Okendo

  • Comprehensive customer marketing platform for Shopify brands.
  • Offers reviews, loyalty, quizzes, referrals, and surveys to boost LTV.
  • Integrates with key platforms like Shopify, TikTok, Google, and Klaviyo.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

What is Okendo?

Editorial review
Okendo is a customer marketing platform designed for fast-growing Shopify brands to cultivate loyal customer communities and drive growth. It offers a suite of tools including customer reviews, loyalty programs, quizzes, referrals, and surveys. The platform helps businesses generate social proof, personalize shopping experiences, and gather valuable customer insights to increase average order value, repeat purchases, and overall customer lifetime value. Okendo's features are built to integrate seamlessly with Shopify and other key marketing tools like Klaviyo, TikTok Shop, Google, and Bazaarvoice. It enables brands to collect and display authentic reviews, create engaging loyalty programs with points, perks, and VIP tiers, offer personalized product recommendations through quizzes, and incentivize customer referrals. The platform emphasizes data-driven strategies, providing analytics to monitor performance and optimize marketing efforts, all while ensuring industry-leading security and compliance.

Available on: Web

Pros & Cons

Pros

  • Review platform for e-commerce
  • UGC collection
  • Shopify integration
  • Good customization
  • Active development

Cons

  • Expensive at scale
  • Per-order pricing
  • Shopify focused
  • Learning curve
  • Better for larger stores

Ratings Across the Web

4.7(508 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Customer reviewsPhoto and videoSurveysAttributesSocial proofShopify Plus

Pricing Plans

Free Trial

Starter

$19/month

  • For <200 orders/month
  • Product reviews
  • Basic features
  • Getting started

Growth

Scales

  • Based on order volume
  • Reviews & loyalty
  • More features
  • Growing stores

Enterprise

Custom

  • Unlimited orders
  • Full platform
  • Dedicated support
  • Custom pricing

How Okendo's pricing compares

At $19/mo, Okendo is mid-range of its 4 direct competitors ($10 to $23/mo across the set).

$12.99
Okendo
$19

Entry paid plan, monthly.

Reviews

4.7/5

Across 508 verified user reviews on G2, Capterra

Add your hands-on experience to help the next buyer.

Best Okendo Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Explore More

Okendo FAQ

What is Okendo?

Okendo is a customer review platform for e-commerce that collects reviews, photos, and videos from customers and displays them beautifully to drive conversions.

How is Okendo different from Yotpo?

Okendo focuses specifically on reviews and UGC with superior display options and customer attributes, while Yotpo offers a broader marketing suite.

How much does Okendo cost?

Okendo pricing starts at $119/month for Essential. Growth and enterprise plans offer more features and order volume.

Source: okendo.io

Guides & Articles