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Boost customer loyalty, referrals, and memberships with digital wallet passes for e-commerce and retail.

From $199/mo, billed monthly Visit Website
Tracked since 2026

The Bottom Line

Price
From $199/mo, billed monthly. Compare plans

Key facts

  • Manages loyalty, referral, and membership programs for e-commerce and retail.
  • Utilizes digital wallet passes (Apple & Google Wallet) for customer engagement and reward redemption.
  • Offers tiered loyalty, points and rewards, and referral programs with push notifications.

Pros

  • Enhances customer engagement through mobile wallet technology
  • Provides a seamless, instant reward redemption experience
  • Offers a new marketing channel via push notifications without requiring a separate app
  • Supports multi-tiered loyalty programs with unique rewards
  • Integrates with popular e-commerce and marketing platforms

Cons

  • Pricing is based on monthly orders, which may scale rapidly for high-volume businesses
  • Requires integration with existing e-commerce platforms, which might involve setup effort
  • Advanced features like API access and dedicated account management are limited to higher-tier plans

What is Upzelo?

Upzelo is an all-in-one platform designed to enhance customer loyalty, drive referrals, and manage memberships for e-commerce and retail businesses. It enables businesses to connect directly with customers through digital loyalty cards and wallet passes, making every interaction a win-win scenario. The platform supports various loyalty programs, including points and rewards, tiered VIP systems, and perks programs, all accessible via Apple and Google Wallet. Upzelo is ideal for businesses looking to reduce customer acquisition costs, increase customer lifetime value, and improve engagement. It integrates seamlessly with existing e-commerce ecosystems, including Shopify POS, and offers robust referral program capabilities. By leveraging mobile wallet technology, Upzelo provides a new marketing channel for push notifications and instant reward redemption, fostering stronger customer relationships and driving repeat business.

Available on: Web, iOS, Android

Preview

Key Features

  • Loyalty and Rewards Programs (Points, Earn and Burn)
  • Tiered Loyalty Programs (VIPs, Membership Levels)
  • Referral Programs with sharing reminders and links
  • Digital Wallet Passes (iOS & Android) for loyalty cards and rewards
  • Push Notifications via Wallet Passes (no app needed)
  • Shopify POS integration for omnichannel retail
  • Full custom branding for passes and customer experiences
  • Customer profiles and data management

Pricing Plans

Pricing checked Oct 20, 2026. Source: upzelo.com/pricing, read Oct 20, 2026

Upzelo plans and prices, checked October 2026
Plan Price Details
Standard

$199.00 / month (USD)

  • First 1,000 monthly orders included
  • All Loyalty and Reward Features
  • All Referral Features
+9 more
  • Unlimited Wallet Passes
  • Unlimited Integrations
  • Customer Experiences
  • Custom Branding
  • Launcher Widget
  • Extended Experiences
  • 24/7 Premium Support
  • Onboarding help
  • Migration Support
Pro

$349.00 / month (USD)

  • First 1,000 monthly orders included
  • All Loyalty and Reward Features
  • All Referral Features
+9 more
  • Unlimited Wallet Passes
  • Unlimited Integrations
  • Customer Experiences
  • Custom Branding
  • Launcher Widget
  • Extended Experiences
  • 24/7 Premium Support
  • Onboarding help
  • Migration Support
Enterprise

$799+ per month (USD)

  • 7,000+ Monthly Orders
  • All Pro Features
  • Custom Metadata Fields
+6 more
  • Custom Migration Assistance
  • Dedicated Account Manager
  • Extended Customisation
  • Private Slack Channel
  • Enhanced Brand Theming
  • API Access

Is Upzelo worth the price?

Fair value

Upzelo's pricing is on the higher side for businesses just starting with loyalty programs, with the Standard plan at $199/month.

The Pro plan at $349/month offers the same features as Standard for a higher price, which is confusing. It's best for established e-commerce businesses with significant order volumes looking for comprehensive loyalty and referral solutions.

Hidden Costs & Gotchas

Enterprise plan starts at $799+, can be much higher

Full Upzelo pricing: every plan, hidden costs and alternatives

How Upzelo's pricing compares

At $199/mo, billed monthly, Upzelo is the most premium of its 4 comparable direct competitors.

Upzelo
$199

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 20, 2026.

Email me when Upzelo changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Upzelo by the numbers

Toolradar data: Upzelo's entry paid plan ($199/mo, billed monthly) ranks #12 of 14 for price among the Loyalty Programs tools with a verified entry price and no stated unit, where the median is $49.50/mo. As of Oct 2026.

Upzelo compared with 39 Loyalty Programs tools on Toolradar, as of Oct 2026
Metric Upzelo Peer median Position (1 is best)
Entry paid plan $199/mo, billed monthly $49.50/mo #12 of 14 tools with no stated price unit, verified price
Free plan No 11 of 39 have one n/a
Listed as an alternative to 3 tools 3 #19 of 39 (joint)

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Loyalty Programs data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Upzelo by the numbers”, Oct 2026.

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Upzelo FAQ

How does Upzelo's Wallet Pass technology enhance customer engagement compared to traditional loyalty apps?

Upzelo leverages native Apple and Google Wallet passes, eliminating the need for customers to download a separate app. This allows for instant access to loyalty cards, points, and rewards directly from their phone's wallet, and enables businesses to send targeted push notifications directly to the lock screen, significantly increasing visibility and engagement compared to traditional app-based programs.

Can Upzelo support a loyalty program with multiple tiers, each offering different rewards and benefits?

Yes, Upzelo fully supports multi-tiered loyalty programs. You can define various membership levels, such as 'Early sale access' or 'VIP', and assign unique rewards and perks to each tier. Customers' digital wallet passes will automatically reflect their current tier and associated benefits, providing a dynamic and personalized experience.

What kind of integrations does Upzelo offer to connect with my existing e-commerce and marketing stack?

Upzelo integrates with a range of popular tools to ensure a cohesive ecosystem. Key integrations include Shopify POS for omnichannel retail, and marketing and customer service platforms like Klaviyo, Gorgias, and DotDigital. These integrations allow for seamless data flow and automation across your customer engagement efforts.

How does Upzelo facilitate in-person referrals using mobile QR codes?

Upzelo supercharges word-of-mouth marketing by enabling seamless, in-person referrals. Customers can easily share their unique referral links or QR codes directly from their digital wallet passes, allowing friends to sign up and receive benefits instantly, and rewarding the referrer for successful acquisitions.

Is it possible to migrate an existing loyalty program from another platform to Upzelo?

Yes, Upzelo offers dedicated migration support. Their team assists businesses in transitioning their existing loyalty programs, customer data, and rewards structures from other platforms to Upzelo, aiming for a seamless and cost-effective migration process.

How does the pricing model scale with business growth, particularly for businesses with fluctuating monthly orders?

Upzelo's pricing is primarily based on monthly orders, with different tiers for Standard, Pro, and Enterprise plans. The base price includes a certain number of monthly orders (e.g., 1,000), and the cost increases incrementally with higher order volumes. For businesses exceeding 7,000 monthly orders, the Enterprise plan offers custom pricing and additional features like a dedicated account manager and API access.

How does Upzelo pricing compare with other Loyalty Programs tools?

Upzelo's entry paid plan ($199/mo, billed monthly) ranks #12 of 14 for price among the Loyalty Programs tools with a verified entry price and no stated unit, where the median is $49.50/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Oct 2026.

Source: upzelo.com

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