Simplesat
Claim this toolCapture, understand, and act on customer feedback to drive growth and improve service.
From $149/mo flat, billed monthly, free trial Visit WebsiteThe Bottom Line
- Price
- From $149/mo flat, billed monthly, free trial. Compare plans
Key facts
- Collects CSAT, NPS, and CES feedback with customizable surveys.
- Provides analytics and reporting to understand customer insights.
- Integrates with helpdesks, CRMs, and communication tools for actionable feedback.
Pros
- Easy setup and fully customizable surveys
- Integrates with a wide range of existing tools and workflows
- Automated features like follow-up reminders improve response rates
- Provides actionable insights through comprehensive analytics
- Helps leverage positive feedback for marketing and brand building
Cons
- No specific cons mentioned in the provided text.
What is Simplesat?
Available on: Web
Ratings Across the Web
Simplesat holds an aggregate rating of 4.8 out of 5 from 229 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Customizable surveys (logo, background, rating icons, CSS)
- Multi-brand support in a single account
- Multi-language survey support
- Embeddable surveys in helpdesks, CRMs, and email signatures
- One-off and automated email surveys with CSV upload and contact sync
- Personalized email content with rich formatting and placeholders
- Automated follow-up reminders for increased response rates
- Multi-question surveys with unlimited questions and card-style transitions
Pricing Plans
Free TrialPricing checked Nov 1, 2026. Source: simplesat.io/pricing, read Nov 1, 2026
| Plan | Price | Details |
|---|---|---|
| Starter | $149 / mo |
+3 more Show less
|
| Pro | $299 / mo |
+2 more Show less
|
| Premium | $599 / mo |
+4 more Show less
|
| Scale | $999 / mo |
+3 more Show less
|
| Enterprise | Contact us |
+3 more Show less
|
Is Simplesat worth the price?
Simplesat's pricing is on the higher side compared to some market alternatives, especially for smaller businesses.
It's best suited for established businesses with a clear need for advanced customer feedback analytics and a budget to match.
How Simplesat's pricing compares
Simplesat starts at $149/mo flat for the whole organisation. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.
Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Nov 1, 2026.
Recent pricing updates
Changes we detected on the Simplesat pricing page.
- Plans changed: Starter added at $149 a month; Pro went from $249 to $299 a month; Premium added at $599 a month; Scale added at $999 a month; Standard, Standard, Elite, Elite removed.
Simplesat by the numbers
| Metric | Simplesat | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 62% have one | n/a |
| Listed as an alternative to | 2 tools | 2 | #47 of 95 (joint) |
| Integrations listed | 4 | 3 | #11 of 28 (joint) tools with at least one integration recorded |
| User rating | 4.8/5 (across the web, 229 ratings) | 4.5/5 | #1 of 70 (joint) tools with 20+ reviews |
Listed as an alternative to: #46 on 2026-10-16 to #47 on 2026-11-02 (rank among 95 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. All Survey Tools data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Simplesat by the numbers”, Nov 2026.
Reviews
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Across 229 verified user reviews on G2, Capterra
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Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
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Simplesat FAQ
How does Simplesat help businesses improve customer service?
Which teams benefit most from using Simplesat?
How does Simplesat compare to SurveyMonkey?
Can Simplesat integrate with existing communication and helpdesk systems?
How is Simplesat priced?
How does Simplesat turn customer satisfaction into a marketing asset?
Source: simplesat.io