Sogolytics

Name: Sogolytics
Brand: Sogolytics
Price: 39 USD
Rating: 4.7 (816 reviews)

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Transform your business with a leading experience management platform for customers and employees.

From $39/mo, billed monthly (free plan available)

Freemium Employee Engagement Survey Tools Customer Feedback Analytics

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4.7 (816 across the web)

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Reviews on G2 Capterra

816 reviews tracked

The Bottom Line

Updated Oct 1, 2026

Price: From $39/mo, billed monthly (free plan available). Compare plans

Key facts

Comprehensive platform for managing customer and employee experiences.
Leverages AI and real-time analytics to convert feedback into actionable insights.
Offers specialized modules for CX, EX, enterprise feedback, and online surveys.

Pros

Comprehensive suite for both Customer and Employee Experience Management.
Utilizes AI for survey creation and advanced analytics for deeper insights.
Offers enterprise-grade security and compliance.
Provides 24/7 human customer support.
Highly customizable surveys and dashboards to match brand and specific needs.

Cons

No specific cons were mentioned in the provided text.

What is Sogolytics?

Sogolytics is a comprehensive Experience Management (XM) platform designed to help businesses understand and improve customer and employee satisfaction and loyalty. It offers a suite of specialized products: SogoCore for enterprise feedback management, SogoCX for customer experience management, SogoEX for employee experience management, and SogoSurvey for online survey creation. The platform leverages AI solutions and real-time analytics to turn feedback into actionable insights, enabling organizations to make data-backed decisions. Sogolytics is built for enterprises and individuals alike, providing tools for survey creation, data collection, advanced analytics, and reporting. It aims to provide enterprise-grade functionality without unnecessary complexity, offering customizable solutions that scale with business needs. The platform emphasizes ease of use, robust security, 24/7 customer support, and quick results, helping businesses go from feedback to clarity in minutes.

Available on: Web

Data compiled by Toolradar Pricing checked Oct 1, 2026 · How we evaluate

Source sogolytics.com

Ratings Across the Web

4.7 (816 reviews)

Sogolytics holds an aggregate rating of 4.7 out of 5 from 816 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

AI-Powered Survey Creation
Advanced Text and Sentiment Analysis
Customizable Interactive Dashboards
Multichannel Distribution (Email, SMS, Offline)
Advanced Logic & Branching (Skip Logic, Question Piping)
Multilingual Surveys
360 Feedback (for SogoEX)
Enterprise-Grade Integrations (Google Analytics, Zapier, CRM, HRIS)

Pricing Plans

Free Trial

Pricing checked Oct 1, 2026. Source: sogolytics.com/pricing, read Oct 1, 2026

Sogolytics plans and prices, checked October 2026
Plan	Price	Details
Free	Free	One-time projects with less responses Survey Tool with all features of Pro and Pro Max with lower limits 15 projects/year +3 more Show less 100 responses/project 200 responses/year 200 emails/year
Pro	$39 USD/month	Professional survey projects with less than 15,000 yearly responses Survey Tool with all Pro Max features and more generous limits Unlimited projects +3 more Show less Unlimited responses/project 15,000 responses/year 25,000 emails/year
PRO MAX	$49 USD/month	Professional survey projects with up to 40,000 yearly responses Survey Tool with all features and even higher limits Unlimited projects +3 more Show less Unlimited responses/project 40,000 responses/year 50,000 emails/year

Included in all plans

Limited time, first-year discount
AI survey creation
Anonymous surveys
Real-time reports
Intuitive drag-drop interface

Calculate your cost View full pricing

Is Sogolytics worth the price?

Good value

Sogolytics offers a fair pricing structure, especially with the Free tier for small projects and the Pro tier at $39/month providing a generous 15,000 responses/year.

The PRO MAX tier at $49/month for 40,000 responses/year is also competitive. This pricing is best for individuals and businesses needing robust survey and experience management tools without breaking the bank.

Full Sogolytics pricing: every plan, hidden costs and alternatives

How Sogolytics's pricing compares

At $39/mo, billed monthly, Sogolytics is mid-range of its 3 comparable direct competitors ($6 to $175/mo across the set).

Leapsome

Lattice

$10

Sogolytics

$39

Sprig

$175

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 1, 2026.

Sogolytics by the numbers

Toolradar data: Sogolytics's entry paid plan ($39/mo, billed monthly) ranks #26 of 44 (joint) for price among the Survey Tools tools with a verified entry price and no stated unit, where the median is $29/mo. As of Nov 2026.

Sogolytics compared with 95 Survey Tools tools on Toolradar, as of Nov 2026
Metric	Sogolytics	Peer median	Position (1 is best)
Entry paid plan	$39/mo, billed monthly	$29/mo	#26 of 44 (joint) tools with no stated price unit, verified price
Free plan	Yes	62% have one	n/a
User rating	4.7/5 (across the web, 816 ratings)	4.5/5	#9 of 70 (joint) tools with 20+ reviews

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Survey Tools data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Sogolytics by the numbers”, Nov 2026.

Reviews

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4.7/5

Across 816 verified user reviews on Capterra, G2

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Best Sogolytics Alternatives

Top alternatives based on features, pricing, and user needs.

Lattice Paid

Performance management and employee engagement

4.4

Leapsome Paid

People enablement and performance platform

4.5

Pendo Paid

Understand, guide, and gather feedback on user engagement

4.4

Sprig Paid

Enterprise survey platform powered by AI agents that help teams move from question to insight faster.

4.3

See all employee engagement tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Sogolytics vs Lattice Head-to-head: features, pricing, who wins Sogolytics vs Leapsome Head-to-head: features, pricing, who wins Sogolytics vs Pendo Head-to-head: features, pricing, who wins

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Sogolytics FAQ

How does Sogolytics help businesses understand customer and employee satisfaction?

Sogolytics provides a comprehensive Experience Management (XM) platform that includes specialized products like SogoCX for customer experience and SogoEX for employee experience. It uses AI solutions and real-time analytics to convert feedback into actionable insights, helping organizations make data-backed decisions.

Which teams would benefit most from using Sogolytics?

Teams focused on customer experience, employee engagement, and data analytics would find Sogolytics most beneficial. It offers tools for survey creation, data collection, and advanced reporting to support these functions across an organization.

How does Sogolytics compare to Sprig for feedback management?

Sogolytics offers a comprehensive suite for both Customer and Employee Experience Management, leveraging AI for survey creation and advanced analytics. While Sprig also focuses on feedback, Sogolytics provides enterprise-grade security and 24/7 human customer support as part of its offering.

Does Sogolytics include a free tier for new users?

Yes, Sogolytics is available on a free tier, allowing users to explore its functionalities. Paid plans are also offered for those requiring more extensive usage and advanced features.

How does Sogolytics utilize AI within its platform?

Sogolytics leverages AI for both survey creation and advanced analytics, enabling deeper insights from collected feedback. This helps businesses transform raw data into clear, actionable information quickly.

Can Sogolytics surveys be customized to match specific brand requirements?

Yes, Sogolytics offers highly customizable surveys and dashboards, allowing businesses to align them with their specific brand guidelines and needs. This ensures a consistent brand experience for respondents.

How does Sogolytics pricing compare with other Survey Tools tools?

Sogolytics's entry paid plan ($39/mo, billed monthly) ranks #26 of 44 (joint) for price among the Survey Tools tools with a verified entry price and no stated unit, where the median is $29/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: sogolytics.com

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