Sogolytics

Name: Sogolytics
Brand: Sogolytics
Price: 39 USD
Rating: 4.7 (816 reviews)

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Transform your business with a leading experience management platform for customers and employees.

Survey Tools Analytics Customer Feedback Employee Engagement

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4.7(816 across the web)

FreemiumVisit Website

Reviews onG2Capterra

816 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Comprehensive suite for both Customer and Employee Experience Management.

Biggest con

No specific cons were mentioned in the provided text.

TL;DR - Sogolytics

Comprehensive platform for managing customer and employee experiences.
Leverages AI and real-time analytics to convert feedback into actionable insights.
Offers specialized modules for CX, EX, enterprise feedback, and online surveys.

Pricing: Free plan available

Best for: Growing teams

4.7/5 across review platforms

What is Sogolytics?

Editorial review

Sogolytics is a comprehensive Experience Management (XM) platform designed to help businesses understand and improve customer and employee satisfaction and loyalty. It offers a suite of specialized products: SogoCore for enterprise feedback management, SogoCX for customer experience management, SogoEX for employee experience management, and SogoSurvey for online survey creation. The platform leverages AI solutions and real-time analytics to turn feedback into actionable insights, enabling organizations to make data-backed decisions. Sogolytics is built for enterprises and individuals alike, providing tools for survey creation, data collection, advanced analytics, and reporting. It aims to provide enterprise-grade functionality without unnecessary complexity, offering customizable solutions that scale with business needs. The platform emphasizes ease of use, robust security, 24/7 customer support, and quick results, helping businesses go from feedback to clarity in minutes.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcesogolytics.com ↗

Pros & Cons

Pros

Comprehensive suite for both Customer and Employee Experience Management.
Utilizes AI for survey creation and advanced analytics for deeper insights.
Offers enterprise-grade security and compliance.
Provides 24/7 human customer support.
Highly customizable surveys and dashboards to match brand and specific needs.

Cons

No specific cons were mentioned in the provided text.

Ratings Across the Web

4.7(816 reviews)

Sogolytics holds an aggregate rating of 4.7 out of 5 from 816 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

AI-Powered Survey CreationAdvanced Text and Sentiment AnalysisCustomizable Interactive DashboardsMultichannel Distribution (Email, SMS, Offline)Advanced Logic & Branching (Skip Logic, Question Piping)Multilingual Surveys360 Feedback (for SogoEX)Enterprise-Grade Integrations (Google Analytics, Zapier, CRM, HRIS)

Pricing Plans

Free Trial

Pricing checked Sep 9, 2026

Free

Everything in all plans, plus:

One-time projects with less responses
Survey Tool with all features of Pro and Pro Max with lower limits
15 projects/year
100 responses/project
200 responses/year
200 emails/year

Pro

$39 USD/month

Everything in all plans, plus:

Professional survey projects with less than 15,000 yearly responses
Survey Tool with all Pro Max features and more generous limits
Unlimited projects
Unlimited responses/project
15,000 responses/year
25,000 emails/year

PRO MAX

$49 USD/month

Everything in all plans, plus:

Professional survey projects with up to 40,000 yearly responses
Survey Tool with all features and even higher limits
Unlimited projects
Unlimited responses/project
40,000 responses/year
50,000 emails/year

Included in all plans

Limited time, first-year discount
AI survey creation
Anonymous surveys
Real-time reports
Intuitive drag-drop interface

Calculate your cost View full pricing

Is Sogolytics worth the price?

85/100

Sogolytics offers a fair pricing structure, especially with the Free tier for small projects and the Pro tier at $39/month providing a generous 15,000 responses/year.

The PRO MAX tier at $49/month for 40,000 responses/year is also competitive. This pricing is best for individuals and businesses needing robust survey and experience management tools without breaking the bank.

How Sogolytics's pricing compares

At $39/mo, Sogolytics is mid-range of its 3 direct competitors ($6 to $175/mo across the set).

Leapsome

Lattice

$10

Sogolytics

$39

Sprig

$175

Entry paid plan, monthly. Pricing checked Sep 9, 2026.

Reviews

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4.7/5

Across 816 verified user reviews on Capterra, G2

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Best Sogolytics Alternatives

Top alternatives based on features, pricing, and user needs.

LatticePaid

Performance management and employee engagement

4.4

LeapsomePaid

People enablement and performance platform

4.5

PendoPaid

Understand, guide, and gather feedback on user engagement

4.4

SprigPaid

In-product user research platform

4.3

See all survey tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Sogolytics vs LatticeHead-to-head: features, pricing, who wins Sogolytics vs LeapsomeHead-to-head: features, pricing, who wins Sogolytics vs PendoHead-to-head: features, pricing, who wins

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Sogolytics FAQ

How does Sogolytics help businesses understand customer and employee satisfaction?

Sogolytics provides a comprehensive Experience Management (XM) platform that includes specialized products like SogoCX for customer experience and SogoEX for employee experience. It uses AI solutions and real-time analytics to convert feedback into actionable insights, helping organizations make data-backed decisions.

Which teams would benefit most from using Sogolytics?

Teams focused on customer experience, employee engagement, and data analytics would find Sogolytics most beneficial. It offers tools for survey creation, data collection, and advanced reporting to support these functions across an organization.

How does Sogolytics compare to Sprig for feedback management?

Sogolytics offers a comprehensive suite for both Customer and Employee Experience Management, leveraging AI for survey creation and advanced analytics. While Sprig also focuses on feedback, Sogolytics provides enterprise-grade security and 24/7 human customer support as part of its offering.

Does Sogolytics include a free tier for new users?

Yes, Sogolytics is available on a free tier, allowing users to explore its functionalities. Paid plans are also offered for those requiring more extensive usage and advanced features.

How does Sogolytics utilize AI within its platform?

Sogolytics leverages AI for both survey creation and advanced analytics, enabling deeper insights from collected feedback. This helps businesses transform raw data into clear, actionable information quickly.

Can Sogolytics surveys be customized to match specific brand requirements?

Yes, Sogolytics offers highly customizable surveys and dashboards, allowing businesses to align them with their specific brand guidelines and needs. This ensures a consistent brand experience for respondents.

Source: sogolytics.com

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