Parloa vs Chatbase: Which Should You Choose in 2026?
Choosing between Parloa and Chatbase comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 22, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Parloa
AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty.
Best for you if:
- • You need call center features specifically
- • Manages AI agents for enterprise customer service.
- • Handles high-volume customer conversations with speed and precision.
Chatbase
Build custom AI chatbots trained on your data
Best for you if:
- • You want the higher-rated option (7.6/10 vs 0.0/10)
- • You want to try before committing
- • You need chatbots features specifically
- • Train chatbots on your own documents
- • Embed on any website with one line of code
| At a Glance |  Parloa |  Chatbase |
|---|---|---|
Price | Paid | Free + Paid |
Best For | Call Center | Chatbots |
Rating | —/100 | 76/100 |
| Feature | Parloa | Chatbase |
|---|---|---|
| Pricing Model | Paid | Freemium |
| Editorial Score | — | 76 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Call CenterAI Agents | ChatbotsAI Agents |
How Parloa and Chatbase Compare
Parloa
AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty.
Paid
Chatbase
Build custom AI chatbots trained on your data
Free tier available · 76/100 score
Parloa is a call center tool. Chatbase is in chatbots.
Who Should Use What?
On a budget?
Chatbase has a free tier. Parloa is paid only.
Go with: Chatbase
Want the highest-rated option?
Chatbase scores 76/100. Parloa is unrated.
Go with: Chatbase
Value user reviews?
Neither has user reviews yet.
Go with: Chatbase
3 Questions to Help You Decide
What's your budget?
Parloa is paid. Chatbase is freemium. Chatbase lets you start free.
What's your use case?
Parloa is a call center tool. Chatbase is in chatbots. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
Chatbase
- Higher score: 76/100 vs unrated
- Free tier available
- Our pick for this comparison
Parloa
- Better fit for call center
The Bottom Line
Chatbase (76/100) is our pick.
Frequently Asked Questions
Is Parloa or Chatbase better?
Chatbase scores 76/100 in our evaluation. Parloa is paid and Chatbase is freemium.
What are Parloa and Chatbase used for?
Parloa: AI Agent Management Platform for contact centers, transforming customer conversations into lasting loyalty.. Chatbase: Build custom AI chatbots trained on your data.
What does Parloa cost vs Chatbase?
Parloa is a paid tool. Chatbase is freemium (free tier + paid plans). Visit their websites for detailed pricing.