Returnly vs PrestaShop: Which Should You Choose in 2026?
Choosing between Returnly and PrestaShop comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Returnly
Returns management for e-commerce
Best for you if:
PrestaShop
Open-source e-commerce platform
Best for you if:
- • You want the higher-rated option (8.0/10 vs 7.8/10)
- • You need something completely free
| At a Glance | ||
|---|---|---|
Price | Paid | Free |
Best For | E-commerce | E-commerce |
Rating | 78/100 | 80/100 |
| Feature | Returnly | PrestaShop |
|---|---|---|
| Pricing Model | Paid | Free |
| Editorial Score | 78 | 80 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | E-commerce | E-commerce |
Understanding the Differences
Both Returnly and PrestaShop solve similar problems, but they approach them differently.Returnly positions itself as "returns management for e-commerce" while PrestaShopfocuses on "open-source e-commerce platform". These differences matter depending on what you're trying to accomplish.
When to Choose Returnly
Returnly makes sense if you're looking for a comprehensive paid solution.
When to Choose PrestaShop
PrestaShop is worth considering if you need a free tool. Scoring 80/100, it edges ahead in our evaluation.
Who Should Use What?
Bootstrapped or small team?
PrestaShop won't cost you anything to start, which is exactly what early-stage teams need.
We'd pick: PrestaShop
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. PrestaShop is built for teams that are leveling up.
We'd pick: PrestaShop
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Returnly is built for organizations like yours.
We'd pick: Returnly
Still not sure? Answer these 3 questions
How much can you spend?
Zero budget? PrestaShop won't cost you anything.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated PrestaShop higher (80/100). But the community has upvoted PrestaShop more (0 votes). Pick your source of truth.
Key Takeaways
What PrestaShop Does Better
- Higher overall score (80/100)
- Our recommendation for most use cases
Consider Returnly If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with PrestaShop (80/100). But the honest answer is that "better" depends on your situation. PrestaShop scores higher in our analysis, but Returnly might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Returnly or PrestaShop better?
Based on our analysis, PrestaShop scores higher with 80/100. Returnly ispaid while PrestaShop is free. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Returnly to PrestaShop easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Returnly and PrestaShop offer free trials?
Most software in this category offers free trials or free tiers. Returnly is paid with potential trial.PrestaShop is completely free. Visit their websites for current trial offers.