Totango vs Userpilot: Which Should You Choose in 2026?
Choosing between Totango and Userpilot comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Totango
Composable customer success
Best for you if:
- • You want the higher-rated option (8.3/10 vs 8.1/10)
- • AI-powered customer success platform for revenue growth and churn reduction.
- • Unifies post-sales teams with intelligent workflows and predictive analytics.
Userpilot
Product adoption platform
Best for you if:
- • Userpilot is a product adoption platform for user onboarding
- • It creates in-app experiences, tooltips, and surveys without code
| At a Glance |  Totango |  Userpilot |
|---|---|---|
Price | Paid | Paid |
Best For | Product Analytics | Product Analytics |
Rating | 83/100 | 81/100 |
| Feature | Totango | Userpilot |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 83 | 81 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Product AnalyticsCustomer Success | Product AnalyticsCustomer Success |
How Totango and Userpilot Compare
Totango
Composable customer success
Paid · 83/100 score
Userpilot
Product adoption platform
Paid · 81/100 score
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Totango
Want the highest-rated option?
Totango: 83/100. Userpilot: 81/100.
Go with: Totango
Value user reviews?
Neither has user reviews yet.
Go with: Totango
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are product analytics tools. Compare their specific features to decide.
How important are ratings?
Totango scores higher: 83/100 vs 81/100.
Key Takeaways
Totango
- Higher score: 83/100 vs 81
- Our pick for this comparison
Userpilot
The Bottom Line
Totango (83/100) is our pick.
Frequently Asked Questions
Is Totango or Userpilot better?
Totango scores 83/100 in our evaluation. Both are paid.
What are Totango and Userpilot used for?
Totango: Composable customer success. Userpilot: Product adoption platform.
What does Totango cost vs Userpilot?
Totango is a paid tool. Userpilot is a paid tool. Visit their websites for detailed pricing.