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Drive customer outcomes and growth with automated success programs

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Reviews onG2
1146 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Modular approach

Biggest con

Can be complex

TL;DR - Totango

  • AI-powered customer success platform for revenue growth and churn reduction.
  • Unifies post-sales teams with intelligent workflows and predictive analytics.
  • Offers unlimited scalability, data integration, and enterprise-grade security.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms

What is Totango?

Editorial review
Totango is an enterprise customer success platform for driving customer outcomes at scale. SuccessBLOCs provide pre-built programs for common CS workflows. Health scores based on product usage, engagement, and business outcomes. Orchestrate proactive outreach and digital engagement. Integrates with CRM, support, and product analytics. Customer success for companies serious about reducing churn and driving growth.

Available on: Web

Pros & Cons

Pros

  • Modular approach
  • Good for scaling
  • Free tier available

Cons

  • Can be complex
  • Steeper learning curve

Ratings Across the Web

4.3(1,146 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Customer successHealth scoringJourney trackingAutomationRevenue intelligenceIntegration hub

Pricing Plans

Free Trial

Free

Free

  • 360° customer profile
  • Customer health scoring
  • Limited automation

Starter

$199/month

  • 2 users
  • 200 accounts
  • Email campaigns
  • Self-paced onboarding

Growth

$1,099/month

  • 10 users
  • Customer journey templates
  • SuccessPlays automation
  • World-class support

Enterprise

Custom

  • Unlimited users
  • Custom integrations
  • Advanced security
  • Dedicated success manager

Reviews

4.3/5

Across 1,146 verified user reviews on G2

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Totango FAQ

Does Totango have a free plan?

Yes, Totango offers a free Community edition for small teams.

Source: totango.com

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