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TL;DR - Totango
- AI-powered customer success platform for revenue growth and churn reduction.
- Unifies post-sales teams with intelligent workflows and predictive analytics.
- Offers unlimited scalability, data integration, and enterprise-grade security.
Pricing: Paid only
Best for: Enterprises & pros
Score: 83/100
Pros & Cons
Pros
- Modular approach
- Good for scaling
- Free tier available
Cons
- Can be complex
- Steeper learning curve
Key Features
Customer successHealth scoringJourney trackingAutomationRevenue intelligenceIntegration hub
Pricing Plans
Free TrialFree
Free
- 360° customer profile
- Customer health scoring
- Limited automation
Starter
$199/month
- 2 users
- 200 accounts
- Email campaigns
- Self-paced onboarding
Growth
$1,099/month
- 10 users
- Customer journey templates
- SuccessPlays automation
- World-class support
Enterprise
Custom
- Unlimited users
- Custom integrations
- Advanced security
- Dedicated success manager
About Totango
By Toolradar Team·
Totango is an enterprise customer success platform for driving customer outcomes at scale. SuccessBLOCs provide pre-built programs for common CS workflows. Health scores based on product usage, engagement, and business outcomes. Orchestrate proactive outreach and digital engagement. Integrates with CRM, support, and product analytics. Customer success for companies serious about reducing churn and driving growth.
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Totango FAQ
Does Totango have a free plan?
Yes, Totango offers a free Community edition for small teams.
Source: totango.com