UiPath Process Mining vs Totango: Which Should You Choose in 2026?
Choosing between UiPath Process Mining and Totango comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
UiPath Process Mining
Process mining solution
Best for you if:
- • You need analytics features specifically
Totango
Turn customer outcomes into customer growth with AI-powered customer success software.
Best for you if:
- • You need customer support features specifically
| At a Glance |  Totango | |
|---|---|---|
Price | Paid | Paid |
Best For | Analytics | Customer Support |
Rating | —/100 | —/100 |
| Feature | UiPath Process Mining | Totango |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | — |
| Community Rating | ★★★★★3.8 | ★★★★★3.0 |
| Total Reviews | 0 | 0 |
| Community Upvotes | 305 | 170 |
| Categories | AnalyticsAI & Automation | Customer Support |
Understanding the Differences
Both UiPath Process Mining and Totango solve similar problems, but they approach them differently.UiPath Process Mining positions itself as "process mining solution" while Totangofocuses on "turn customer outcomes into customer growth with ai-powered customer success software.". These differences matter depending on what you're trying to accomplish.
When to Choose UiPath Process Mining
UiPath Process Mining makes sense if you're looking for a comprehensive paid solution.
When to Choose Totango
Totango is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Totango
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Totango is built for teams that are leveling up.
We'd pick: Totango
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. UiPath Process Mining is built for organizations like yours.
We'd pick: UiPath Process Mining
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with UiPath Process Mining—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated UiPath Process Mining higher (/100). But the community has upvoted UiPath Process Mining more (305 votes). Pick your source of truth.
Key Takeaways
What UiPath Process Mining Does Better
- More community upvotes
- Our recommendation for most use cases
Consider Totango If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with UiPath Process Mining. But the honest answer is that "better" depends on your situation. UiPath Process Mining scores higher in our analysis, but Totango might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is UiPath Process Mining or Totango better?
Based on our analysis, UiPath Process Mining scores higher with high/100. UiPath Process Mining ispaid while Totango is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from UiPath Process Mining to Totango easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do UiPath Process Mining and Totango offer free trials?
Most software in this category offers free trials or free tiers. UiPath Process Mining is paid with potential trial.Totango is paid with potential trial. Visit their websites for current trial offers.