Vitally vs WalkMe: Which Should You Choose in 2026?
Choosing between Vitally and WalkMe comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Vitally
Customer success for B2B SaaS
Best for you if:
- • You want the higher-rated option (8.2/10 vs 7.8/10)
- • Unifies customer data, teams, and customers into a single platform for scaled Customer Success.
- • Offers automation, project management, and collaboration tools to boost CS productivity and visibility.
WalkMe
Digital adoption platform
Best for you if:
- • Digital adoption platform for enterprises
- • Guide users through any software
| At a Glance |  Vitally |  WalkMe |
|---|---|---|
Price | Paid | Paid |
Best For | Product Analytics | Product Analytics |
Rating | 82/100 | 78/100 |
| Feature | Vitally | WalkMe |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 82 | 78 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 105 |
| Categories | Product AnalyticsTask Management | Product AnalyticsAutomation |
How Vitally and WalkMe Compare
Vitally
Customer success for B2B SaaS
Paid · 82/100 score
WalkMe
Digital adoption platform
Paid · 78/100 score
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Vitally
Want the highest-rated option?
Vitally: 82/100. WalkMe: 78/100.
Go with: Vitally
Value user reviews?
Neither has user reviews yet.
Go with: Vitally
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Both are product analytics tools. Compare their specific features to decide.
How important are ratings?
Vitally scores higher: 82/100 vs 78/100.
Key Takeaways
Vitally
- Higher score: 82/100 vs 78
- Our pick for this comparison
WalkMe
- More community upvotes (105)
The Bottom Line
Vitally (82/100) is our pick.
Frequently Asked Questions
Is Vitally or WalkMe better?
Vitally scores 82/100 in our evaluation. Both are paid.
What are Vitally and WalkMe used for?
Vitally: Customer success for B2B SaaS. WalkMe: Digital adoption platform.
What does Vitally cost vs WalkMe?
Vitally is a paid tool. WalkMe is a paid tool. Visit their websites for detailed pricing.