Zendesk Sell vs Breakcold: Which Should You Choose in 2026?
Choosing between Zendesk Sell and Breakcold comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Zendesk Sell
Sales CRM to close more deals
Best for you if:
- • You need crm features specifically
- • You need sales crm to close more deals
- • You need professional-grade features
Breakcold
Social selling CRM for B2B
Best for you if:
- • You want the higher-rated option (8.0/10 vs 0.0/10)
- • You need social media management features specifically
- • AI-native sales CRM at $29/user/month Essentials or $59/user/month Pro with 14-day trial
- • Unified inbox for email and LinkedIn with social selling integration for prospect engagement
| At a Glance |  Breakcold | |
|---|---|---|
Price | Paid | Paid |
Best For | CRM | Social Media Management |
Rating | —/100 | 80/100 |
| Feature | Zendesk Sell | Breakcold |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | 80 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 125 | 0 |
| Categories | CRMSales Engagement | Social Media ManagementCRM |
Understanding the Differences
Both Zendesk Sell and Breakcold solve similar problems, but they approach them differently.Zendesk Sell positions itself as "sales crm to close more deals" while Breakcoldfocuses on "social selling crm for b2b". These differences matter depending on what you're trying to accomplish.
When to Choose Zendesk Sell
Zendesk Sell makes sense if you're looking for a comprehensive paid solution.
When to Choose Breakcold
Breakcold is worth considering if you need a professional-grade tool. Scoring 80/100, it edges ahead in our evaluation.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Breakcold
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Breakcold is built for teams that are leveling up.
We'd pick: Breakcold
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Zendesk Sell is built for organizations like yours.
We'd pick: Zendesk Sell
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Breakcold—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Breakcold higher (80/100). But the community has upvoted Zendesk Sell more (125 votes). Pick your source of truth.
Key Takeaways
What Breakcold Does Better
- Higher overall score (80/100)
- Our recommendation for most use cases
Consider Zendesk Sell If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Breakcold (80/100). But the honest answer is that "better" depends on your situation. Breakcold scores higher in our analysis, but Zendesk Sell might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Zendesk Sell or Breakcold better?
Based on our analysis, Breakcold scores higher with 80/100. Zendesk Sell ispaid while Breakcold is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Zendesk Sell to Breakcold easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Zendesk Sell and Breakcold offer free trials?
Most software in this category offers free trials or free tiers. Zendesk Sell is paid with potential trial.Breakcold is paid with potential trial. Visit their websites for current trial offers.