Amilia
UnclaimedStreamline recreation and community program management with an all-in-one eCommerce platform.
Visit WebsiteReviews onG2CapterraSourceForge
154 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Significantly increases online revenue and self-serve transactions
Biggest con
Specific pricing details are not publicly listed and require a demo or contact
TL;DR - Amilia
- All-in-one eCommerce platform for recreation and community organizations.
- Automates online registrations, memberships, billing, and facility scheduling.
- Enhances member experience with 24/7 self-service options and mobile accessibility.
Pricing: Paid only
Best for: Enterprises & pros
4.4/5 across review platforms
What is Amilia?
Amilia provides SmartRec, an eCommerce platform specifically designed for recreation and community organizations to manage online registrations, memberships, and facility bookings. It enables organizations to offer a seamless online experience for their members, allowing them to register for activities, private lessons, and drop-ins, as well as purchase memberships and merchandise 24/7 from any device. The platform automates administrative tasks, from billing and payments to facility scheduling and attendance tracking, freeing up staff to focus on member engagement.
SmartRec is built to simplify operations for a variety of community-focused entities, including YMCAs, JCCs, Parks & Recreation departments, and camps. It helps these organizations build better member experiences by offering flexible payment options, automated recurring billing, and customizable forms and waivers for program-specific information. The platform also includes robust reporting and analytics tools to provide insights for confident decision-making and supports growth by optimizing facility utilization and streamlining staff management.
Available on: Web
Pros & Cons
Pros
- Significantly increases online revenue and self-serve transactions
- Automates many administrative tasks, saving staff time
- Provides a seamless and accessible experience for members
- Offers flexible contract terms and transparent pricing
- Includes robust reporting for data-driven decision making
Cons
- Specific pricing details are not publicly listed and require a demo or contact
- Primarily focused on recreation and community organizations, which might not suit other business types
- Requires integration setup for advanced functionalities with other systems
Ratings Across the Web
4.4(154 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Online activity and facility bookingMembership sales (individual and household)Automated access control and attendance trackingCustomizable forms and waiversAutomated billing with flexible payment options and recovery toolsFacility scheduling and rental managementPre-built and configurable reports and analyticsBranded eCommerce store for activities, merchandise, and more
Pricing Plans
Pricing checked May 27, 2026
Standard
$99 / mo
- All SmartRec core features
- 1 online store
- Up to 10 facilities
- 5,000 active accounts
- Email and chat support
Advanced
$499 / mo
- All SmartRec core features
- Includes 2 premium add-ons of your choice
- Up to 3 online stores
- Up to 20 facilities
- 10,000 active accounts
- 50+ pre-built reports
- Live phone & chat support
Custom
Contact sales
- All SmartRec core features
- Unlimited online stores
- Unlimited facilities
- Unlimited active accounts
- Advanced analytics
- Priority support & strategic account manager
Reviews
4.4/5
Across 154 verified user reviews on Capterra, SourceForge, G2
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Amilia FAQ
How does SmartRec handle specific restrictions for activity registrations, such as age, gender, or skill level?
SmartRec allows organizations to manage restrictions and in-store visibility for activities based on various criteria including age, gender, location, membership status, skill level, or the number of available spots. This ensures that only eligible participants can register for specific programs.
What kind of payment flexibility does Amilia offer for members, particularly for recurring services like memberships?
Amilia's automated billing system supports flexible payment options, including recurring installments and payment recovery tools. This allows organizations to offer convenient payment plans to their members while automating the collection process.
Can Amilia's platform be integrated with existing communication or accounting software used by an organization?
Yes, Amilia features a flexible Open API that allows integration with leading market solutions. This enables organizations to connect SmartRec with their existing systems for communications, fundraising, data analysis, accounting, and security, amplifying their overall impact.
How does Amilia assist organizations in maximizing revenue from their physical facilities?
Amilia helps organizations generate additional revenue by automating facility bookings and scheduling. This allows them to turn unused spaces into income by making them easily reservable online, optimizing facility utilization.
What level of support can organizations expect during the onboarding process and for ongoing use of Amilia?
Amilia provides world-class customer support, including assistance with getting started and onboarding. Ongoing support is available through live chat, phone, and email, complemented by a complete library of tools and learning materials. Amilia also values customer feedback for product roadmap influence.
Source: amilia.com