How does Como Sense integrate customer data from disparate sources like Wi-Fi and POS systems?
Como Sense connects to various customer touchpoints, including over 90 global POS systems, online ordering platforms, mobile apps, websites, and Wi-Fi networks. It aggregates this data in real-time to provide a unified view of customer behavior and preferences.
Can Como Sense help reduce dependency on third-party food delivery aggregators for F&B businesses?
Yes, Como Sense offers a commission-free online ordering platform that businesses can integrate directly into their website, app, or social media pages. This allows loyal customers to order directly, reducing the need for third-party aggregators and their associated fees.
What specific role does Artificial Intelligence play in boosting revenue for businesses using Como Sense?
Como Sense's AI algorithms analyze customer purchase history and preferences to identify opportunities for increased spending and visit frequency. The AI then helps generate targeted incentives and personalized messages designed to encourage customers to engage more often and spend more per visit.
Beyond loyalty points, what other types of incentives or engagement methods does Como Sense support for customer retention?
In addition to traditional loyalty points, Como Sense supports gamification, highly targeted messages based on preferences, compelling incentives, e-gifts, and digital corporate gifts. It aims to create a sense of belonging and encourage repeat business through diverse engagement strategies.
How does Como Sense assist businesses in acquiring new customers?
Como Sense facilitates new customer acquisition through social media integration and referral programs. It allows businesses to register or log in customers from various channels, including their website, app, POS, Wi-Fi, or social media, and then leverage these new customers as brand ambassadors.