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Como Sense

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All-in-one customer engagement and loyalty solution for retail and F&B businesses.

Loyalty ProgramsMarketingAnalyticsCRM
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Reviews onCapterra
1 review tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive integration with existing business technologies, including over 90 POS systems.

Biggest con

Specific pricing details are not publicly available, requiring a demo request.

TL;DR - Como Sense

  • Integrates customer data from various touchpoints for unified insights.
  • Drives personalized loyalty programs and targeted engagement using AI.
  • Offers a commission-free online ordering platform and customer acquisition tools.
Pricing: Paid only
Best for: Enterprises & pros

What is Como Sense?

Editorial review
Como Sense is a data-driven customer engagement and loyalty platform designed for the food & beverage and retail industries. It helps businesses understand their customers better by connecting data from various touchpoints like POS, online ordering, apps, websites, and Wi-Fi. The platform provides real-time insights to drive repeat purchases, increase spending, and re-engage customers. This solution enables businesses to deliver personalized and seamless loyalty experiences across all channels. It facilitates targeted messaging, gamification, and compelling incentives based on customer preferences and purchase history. Leveraging AI algorithms, Como Sense aims to boost revenue by encouraging customers to spend more and visit more frequently. It also supports customer acquisition through social media integration and referral programs, and offers a commission-free online ordering platform.

Available on: Web, iOS, Android

how we evaluateSourcecomo.com ↗

Pros & Cons

Pros

  • Comprehensive integration with existing business technologies, including over 90 POS systems.
  • AI-driven insights and personalization lead to increased customer spend and frequency.
  • Provides a commission-free online ordering solution, reducing reliance on third-party aggregators.
  • Strong focus on customer retention and acquisition through loyalty and referral programs.
  • Offers dedicated support for strategy development and campaign implementation.

Cons

  • Specific pricing details are not publicly available, requiring a demo request.
  • Primarily focused on F&B and retail, which might limit applicability for other industries.

Ratings Across the Web

1(1 reviews)
Capterra1 reviews
1/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Real-time customer data aggregation (POS, online ordering, app, website, Wi-Fi)Personalized loyalty programs with tailored incentivesTargeted messaging and gamificationAI-powered revenue generation algorithmsSocial media integration for customer acquisitionReferral programsCommission-free online ordering platform90+ global POS integrations

Pricing

Paid

Como Sense offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

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Como Sense FAQ

How does Como Sense integrate customer data from disparate sources like Wi-Fi and POS systems?

Como Sense connects to various customer touchpoints, including over 90 global POS systems, online ordering platforms, mobile apps, websites, and Wi-Fi networks. It aggregates this data in real-time to provide a unified view of customer behavior and preferences.

Can Como Sense help reduce dependency on third-party food delivery aggregators for F&B businesses?

Yes, Como Sense offers a commission-free online ordering platform that businesses can integrate directly into their website, app, or social media pages. This allows loyal customers to order directly, reducing the need for third-party aggregators and their associated fees.

What specific role does Artificial Intelligence play in boosting revenue for businesses using Como Sense?

Como Sense's AI algorithms analyze customer purchase history and preferences to identify opportunities for increased spending and visit frequency. The AI then helps generate targeted incentives and personalized messages designed to encourage customers to engage more often and spend more per visit.

Beyond loyalty points, what other types of incentives or engagement methods does Como Sense support for customer retention?

In addition to traditional loyalty points, Como Sense supports gamification, highly targeted messages based on preferences, compelling incentives, e-gifts, and digital corporate gifts. It aims to create a sense of belonging and encourage repeat business through diverse engagement strategies.

How does Como Sense assist businesses in acquiring new customers?

Como Sense facilitates new customer acquisition through social media integration and referral programs. It allows businesses to register or log in customers from various channels, including their website, app, POS, Wi-Fi, or social media, and then leverage these new customers as brand ambassadors.

Source: como.com

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