
Unify product, quality, safety, and supplier management with an AI-powered cloud platform.
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Being a 100% native force.com application suite means ComplianceQuest inherits all the attributes of the Salesforce platform, including trusted security, constant availability, performance at scale, and a multi-tenant infrastructure. This provides a robust and reliable foundation for all integrated solutions.
Yes, the CAPA Agent within CQ.AI is designed to find CAPA records related to ongoing investigations to flag potential errors, forward recurring NCs or associated issues to CAPA, and automate and prioritize CAPAs based on risk and frequency. It also helps identify root causes and suggest corrective actions.
The Complaint Agent automates the triage of complaint cases, sorts, classifies, and categorizes complaints. It can find similar complaint records linked to an investigation, automatically merge and close duplicate records, and determine if a complaint needs to be escalated to a health authority.
The platform includes specific functionalities for Environmental and Sustainability management, allowing organizations to proactively and accurately monitor and measure their impact on the environment. This helps improve performance and achieve defined environmental and sustainability objectives.
ComplianceQuest modernizes processes beyond just document management by integrating comprehensive training and change management functionalities. This allows organizations to move away from paper-based systems and ensure that employees are adequately trained on new procedures and changes.
Source: compliancequest.com