JumpCloud

Name: JumpCloud
Brand: JumpCloud
Price: 9 USD
Rating: 4.4 (4391 reviews)

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Open directory platform for IT teams

From $9/mo (free plan available)

FreemiumIdentity & Access Security Cloud & Infrastructure Directories

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4.4(4,391 across the web)

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Reviews onG2CapterraTrustpilot

4391 reviews tracked·5 press mentions

The Bottom Line

Updated May 26, 2026

Price: From $9/mo (free plan available). Compare plans

Pros

All-in-one platform
Free tier available
Good Mac support

Cons

Can be complex
Limited reporting

What is JumpCloud?

JumpCloud is a cloud directory platform that unifies identity, access, and device management. Provides SSO, MFA, device management, and directory services from a single platform.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcejumpcloud.com ↗

Ratings Across the Web

4.4(4,391 reviews)

JumpCloud holds an aggregate rating of 4.4 out of 5 from 4,391 reviews across G2, Capterra and Trustpilot, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

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Key Features

Cloud directory
SSO
MFA
Device management
RADIUS
LDAP

Pricing Plans

30-day Free Trial

Pricing checked Sep 28, 2026

JumpCloud plans and prices, checked September 2026
Plan	Price	Details
Free	$0	10 users free 10 devices free Core directory +1 moreShow less SSO
Device Management	$9/user/month	MDM for all OS Patch management Remote assist +1 moreShow less Security policies
PlatformPopular	$19/user/month	Full directory SSO MFA +1 moreShow less Device management
Platform Prime	$24/user/month	Everything in Platform Conditional access Advanced reporting +1 moreShow less Priority support

Calculate your cost View full pricing

Is JumpCloud worth the price?

Good value

JumpCloud's pricing is generally fair, offering a generous Free tier for up to 10 users.

The Device Management tier at $9/user/month is competitive for basic MDM, while the Platform tier at $19/user/month provides a comprehensive directory and SSO solution. It's best for SMBs and mid-market companies looking for an integrated identity and device management platform.

How JumpCloud's pricing compares

At $9/user/mo, JumpCloud is mid-range of its 4 comparable direct competitors ($3 to $12/mo across the set).

JumpCloud

$12

Entry paid plan, monthly, per user. Pricing checked Sep 28, 2026.

Reviews

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4.4/5

Across 4,391 verified user reviews on G2, Capterra, Trustpilot

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Best JumpCloud Alternatives

Top alternatives based on features, pricing, and user needs.

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Ping IdentityPaid

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

JumpCloud vs Google WorkspaceHead-to-head: features, pricing, who wins JumpCloud vs OneLoginHead-to-head: features, pricing, who wins JumpCloud vs OktaHead-to-head: features, pricing, who wins

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JumpCloud FAQ

How does JumpCloud help IT teams manage user access?

JumpCloud provides an open directory platform that unifies identity, access, and device management. It offers Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities to secure and streamline user access across various resources.

Which teams benefit most from JumpCloud?

JumpCloud is designed for IT teams seeking a comprehensive platform to manage user identities, access permissions, and devices. It helps consolidate these functions into a single, unified system.

How is JumpCloud priced?

JumpCloud offers a free tier for basic usage and evaluation. For organizations requiring more extensive features and higher usage limits, paid plans are available.

Can JumpCloud manage Apple devices effectively?

Yes, JumpCloud offers good support for Mac devices, enabling IT teams to manage them alongside other identities and access controls within the platform.

What kind of trade-offs should users consider with JumpCloud?

While JumpCloud offers a comprehensive suite of features, it can be complex to set up and manage. Additionally, its reporting capabilities are noted as being limited.

How does JumpCloud compare to Okta for identity management?

JumpCloud provides an all-in-one platform that unifies identity, access, and device management, whereas Okta is primarily focused on identity and access management. JumpCloud also offers a free tier, which is a key differentiator.

Source: jumpcloud.com

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