JumpCloud

Name: JumpCloud
Brand: JumpCloud
Price: 9 USD
Rating: 4.4 (3943 reviews)

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Open directory platform for IT teams

Identity & Access Security Cloud & Infrastructure Directories

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4.4(3,943 across the web)

FreemiumVisit Website

Reviews onG2Capterra

3943 reviews tracked·3 press mentions

The Bottom Line

Entry price

From $9/mo (free plan available)

Biggest pro

All-in-one platform

Biggest con

Can be complex

What is JumpCloud?

Editorial review

JumpCloud is a cloud directory platform that unifies identity, access, and device management. Provides SSO, MFA, device management, and directory services from a single platform.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcejumpcloud.com ↗

Pros & Cons

Pros

All-in-one platform
Free tier available
Good Mac support

Cons

Can be complex
Limited reporting

Ratings Across the Web

4.4(3,943 reviews)

JumpCloud holds an aggregate rating of 4.4 out of 5 from 3,943 reviews across G2 and Capterra, last checked March 19, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Cloud directorySSOMFADevice managementRADIUSLDAP

Pricing Plans

30-day Free Trial

Pricing checked Aug 18, 2026

Free

10 users free
10 devices free
Core directory
SSO

Device Management

$9/user/month

MDM for all OS
Patch management
Remote assist
Security policies

Platform

$19/user/month

Full directory
SSO
MFA
Device management

Platform Prime

$24/user/month

Everything in Platform
Conditional access
Advanced reporting
Priority support

Calculate your cost View full pricing

Is JumpCloud worth the price?

85/100

JumpCloud's pricing is generally fair, offering a generous Free tier for up to 10 users.

The Device Management tier at $9/user/month is competitive for basic MDM, while the Platform tier at $19/user/month provides a comprehensive directory and SSO solution. It's best for SMBs and mid-market companies looking for an integrated identity and device management platform.

Hidden Costs & Gotchas

Higher tiers required for advanced security

Priority support only in top tier

Potential for rapid cost increase with users

How JumpCloud Compares to Competitors

Compared to Okta, which often starts at higher price points for similar identity features, JumpCloud offers a more accessible entry with its Free and $19/user/month Platform tiers. Microsoft Entra ID (formerly Azure AD) can be cheaper for basic identity if already in the Microsoft ecosystem, but JumpCloud provides a more unified device management experience across OSes.

How JumpCloud's pricing compares

At $9/mo, JumpCloud is mid-range of its 4 direct competitors ($3 to $12/mo across the set).

JumpCloud

$12

Entry paid plan, monthly. Pricing checked Aug 18, 2026.

Reviews

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4.4/5

Across 3,943 verified user reviews on G2, Capterra

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Best JumpCloud Alternatives

Top alternatives based on features, pricing, and user needs.

Google WorkspacePaid

All-in-one business productivity suite with real-time collaboration

4.6

OktaPaid

Enterprise identity management

4.6

OneLoginPaid

Identity and access management platform

4.5

Ping IdentityPaid

Enterprise identity security solutions

4.5

See all identity & access tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

JumpCloud vs Google WorkspaceHead-to-head: features, pricing, who wins JumpCloud vs OktaHead-to-head: features, pricing, who wins JumpCloud vs OneLoginHead-to-head: features, pricing, who wins

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JumpCloud FAQ

How does JumpCloud help IT teams manage user access?

JumpCloud provides an open directory platform that unifies identity, access, and device management. It offers Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities to secure and streamline user access across various resources.

Which teams benefit most from JumpCloud?

JumpCloud is designed for IT teams seeking a comprehensive platform to manage user identities, access permissions, and devices. It helps consolidate these functions into a single, unified system.

How is JumpCloud priced?

JumpCloud offers a free tier for basic usage and evaluation. For organizations requiring more extensive features and higher usage limits, paid plans are available.

Can JumpCloud manage Apple devices effectively?

Yes, JumpCloud offers good support for Mac devices, enabling IT teams to manage them alongside other identities and access controls within the platform.

What kind of trade-offs should users consider with JumpCloud?

While JumpCloud offers a comprehensive suite of features, it can be complex to set up and manage. Additionally, its reporting capabilities are noted as being limited.

How does JumpCloud compare to Okta for identity management?

JumpCloud provides an all-in-one platform that unifies identity, access, and device management, whereas Okta is primarily focused on identity and access management. JumpCloud also offers a free tier, which is a key differentiator.

Source: jumpcloud.com

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