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Ping Identity

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Enterprise identity security solutions

From $3/mo, free trial
PaidSecurityIdentity & Access
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Reviews onG2Capterra
202 reviews tracked·1 press mention

The Bottom Line

Price
From $3/mo, free trial. Compare plans

Pros

  • Enterprise-grade security
  • Highly customizable
  • Strong compliance

Cons

  • Complex implementation
  • High cost

What is Ping Identity?

Ping Identity provides enterprise identity and access management solutions including SSO, MFA, and API security. Designed for large organizations with complex security requirements.

Available on: Web

how we evaluateSourcepingidentity.com ↗

Ratings Across the Web

4.5(202 reviews)

Ping Identity holds an aggregate rating of 4.5 out of 5 from 202 reviews across G2 and Capterra, last checked September 17, 2026.

G2163 reviews
4.4/5
Capterra39 reviews
4.7/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Single sign-on
  • Multi-factor authentication
  • API security
  • Directory services
  • Identity governance
  • Fraud detection

Pricing Plans

30-day Free Trial

Pricing checked Oct 2, 2026

Ping Identity plans and prices, checked October 2026
PlanPriceDetails
Essential (Workforce)

$3/monthly

  • SSO
  • MFA
  • Directory integration
+1 more
  • Per user pricing
Plus (Workforce)

$6/monthly

  • Advanced SSO
  • Enhanced MFA
  • API access
+1 more
  • Per user pricing
Essential (Customer)

$35,000/yearly

  • Customer identity
  • Core identity services
  • Annual pricing
Plus (Customer)

$50,000/yearly

  • Advanced customer features
  • Enhanced security
  • Annual pricing
Calculate your costView full pricing

Is Ping Identity worth the price?

Good value

Ping Identity's workforce pricing at $3-$6 per user monthly is competitive and fair for essential identity security.

However, the customer identity tiers, starting at $35,000 annually, are significantly more expensive, targeting large enterprises with substantial customer bases. This pricing model is best for organizations needing robust, scalable identity solutions, particularly those with complex customer identity management needs.

Hidden Costs & Gotchas

Overage fees for customer identity users

How Ping Identity's pricing compares

At $3/user/mo, Ping Identity is the most affordable of its 2 comparable direct competitors.

Ping Identity
$3
OneLogin
$4
Okta
$6

Entry paid plan, monthly, per user. Pricing checked Oct 2, 2026.

Reviews

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4.5/5

Across 202 verified user reviews on G2, Capterra

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Best Ping Identity Alternatives

Top alternatives based on features, pricing, and user needs.

CyberArk logo
CyberArkPaid

Secure every identity across human, machine, and AI with intelligent privilege controls.

3.8
SailPoint logo
SailPointPaid

Unified, AI-driven identity security for the modern enterprise, securing every identity and access.

4.2
OneLogin logo
OneLoginPaid

Identity and access management platform

4.5
Okta logo
OktaPaid

Enterprise identity management

3.5
See all security tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Ping Identity vs CyberArkHead-to-head: features, pricing, who winsPing Identity vs SailPointHead-to-head: features, pricing, who winsPing Identity vs OneLoginHead-to-head: features, pricing, who wins

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Ping Identity FAQ

How does the Ping Identity Platform address the specific identity and access management (ICAM) challenges faced by government agencies?

The Ping Identity Platform helps government agencies modernize siloed, legacy ICAM systems. It supports Zero Trust architecture, cloud transformation, and secure interoperability across agencies, industries, and mission partners, while also meeting requirements like FedRAMP High and DOD IL5 authorization for handling sensitive data.

What role does Helix AI play within the Ping Identity Platform for enhancing security and user experience?

Helix is the AI engine at the core of the Ping Identity Platform, pioneering secure, intelligent identity services. It powers AI capabilities to help customers leverage AI productivity securely, navigate evolving digital threats, and enable trustworthy interactions with AI agents through authenticated and authorized processes.

Can the Ping Identity Platform integrate with existing government infrastructure, including PIV/CAC smart cards?

Yes, the Ping Identity Platform offers deployment flexibility for government missions, including hybrid environments and on-premises deployments. It can extend existing investments in PIV/CAC smart cards with an adaptive authentication authority and issues tokens compliant with NIST authenticator assurance levels for a Bring Your Own Authentication (BYOA) approach.

What are some of the upcoming AI-powered capabilities that Helix will introduce to the Ping Identity Platform?

Helix will introduce several new capabilities, including natural language queries for dynamically generated dashboards with automated insights, assistance for continuously analyzing system behavior and troubleshooting, and AI predictors for enhanced identity threat detection and prevention.

How does Ping Identity facilitate procurement for government entities?

Ping Identity has a strategic distribution partnership with Carahsoft to simplify procurement for government organizations. Carahsoft assists in evaluating, selecting, and implementing Ping Identity solutions at optimal value through its government contract vehicles and reseller partners.

Source: pingidentity.com

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