The Bottom Line
Entry price
From $3/mo
Biggest pro
Enterprise-grade security
Biggest con
Complex implementation
What is Ping Identity?
Available on: Web
Pros & Cons
Pros
- Enterprise-grade security
- Highly customizable
- Strong compliance
Cons
- Complex implementation
- High cost
Ratings Across the Web
Ping Identity holds an aggregate rating of 4.5 out of 5 from 145 reviews across G2 and Capterra, last checked March 19, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Pricing Plans
30-day Free TrialPricing checked Aug 21, 2026
Essential (Workforce)
$3/monthly
- SSO
- MFA
- Directory integration
- Per user pricing
Plus (Workforce)
$6/monthly
- Advanced SSO
- Enhanced MFA
- API access
- Per user pricing
Essential (Customer)
$35,000/yearly
- Customer identity
- Core identity services
- Annual pricing
Plus (Customer)
$50,000/yearly
- Advanced customer features
- Enhanced security
- Annual pricing
Is Ping Identity worth the price?
Ping Identity's workforce pricing at $3-$6 per user monthly is competitive and fair for essential identity security.
However, the customer identity tiers, starting at $35,000 annually, are significantly more expensive, targeting large enterprises with substantial customer bases. This pricing model is best for organizations needing robust, scalable identity solutions, particularly those with complex customer identity management needs.
Hidden Costs & Gotchas
Potential for custom integration fees
Enterprise-level support may be extra
Customer tiers have high entry cost
Overage fees for customer identity users
How Ping Identity Compares to Competitors
Compared to Okta, which offers similar workforce solutions often starting around $2-$8 per user, Ping Identity's $3-$6 per user is competitive. For customer identity, Auth0 (now Okta CIAM) can offer more flexible, usage-based pricing, potentially making Ping's $35,000-$50,000 annual customer tiers feel premium and less accessible for smaller customer bases.
How Ping Identity's pricing compares
At $3/mo, Ping Identity is the most affordable of its 2 direct competitors.
Entry paid plan, monthly. Pricing checked Aug 21, 2026.
Reviews
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Ping Identity FAQ
How does the Ping Identity Platform address the specific identity and access management (ICAM) challenges faced by government agencies?
What role does Helix AI play within the Ping Identity Platform for enhancing security and user experience?
Can the Ping Identity Platform integrate with existing government infrastructure, including PIV/CAC smart cards?
What are some of the upcoming AI-powered capabilities that Helix will introduce to the Ping Identity Platform?
How does Ping Identity facilitate procurement for government entities?
Source: pingidentity.com