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Ping Identity

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Enterprise identity security solutions

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Reviews onG2Capterra
145 reviews tracked·1 press mention

The Bottom Line

Entry price

From $3/mo

Biggest pro

Enterprise-grade security

Biggest con

Complex implementation

What is Ping Identity?

Editorial review
Ping Identity provides enterprise identity and access management solutions including SSO, MFA, and API security. Designed for large organizations with complex security requirements.

Available on: Web

Pros & Cons

Pros

  • Enterprise-grade security
  • Highly customizable
  • Strong compliance

Cons

  • Complex implementation
  • High cost

Ratings Across the Web

4.5(145 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Single sign-onMulti-factor authenticationAPI securityDirectory servicesIdentity governanceFraud detection

Pricing Plans

30-day Free Trial

Pricing checked Jul 2, 2026

Essential (Workforce)

$3/monthly

  • SSO
  • MFA
  • Directory integration
  • Per user pricing

Plus (Workforce)

$6/monthly

  • Advanced SSO
  • Enhanced MFA
  • API access
  • Per user pricing

Essential (Customer)

$35,000/yearly

  • Customer identity
  • Core identity services
  • Annual pricing

Plus (Customer)

$50,000/yearly

  • Advanced customer features
  • Enhanced security
  • Annual pricing

How Ping Identity's pricing compares

At $3/mo, Ping Identity is the most affordable of its 2 direct competitors.

Ping Identity
$3

Entry paid plan, monthly. Pricing checked Jul 2, 2026.

Reviews

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4.5/5

Across 145 verified user reviews on G2, Capterra

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Ping Identity FAQ

How does the Ping Identity Platform address the specific identity and access management (ICAM) challenges faced by government agencies?

The Ping Identity Platform helps government agencies modernize siloed, legacy ICAM systems. It supports Zero Trust architecture, cloud transformation, and secure interoperability across agencies, industries, and mission partners, while also meeting requirements like FedRAMP High and DOD IL5 authorization for handling sensitive data.

What role does Helix AI play within the Ping Identity Platform for enhancing security and user experience?

Helix is the AI engine at the core of the Ping Identity Platform, pioneering secure, intelligent identity services. It powers AI capabilities to help customers leverage AI productivity securely, navigate evolving digital threats, and enable trustworthy interactions with AI agents through authenticated and authorized processes.

Can the Ping Identity Platform integrate with existing government infrastructure, including PIV/CAC smart cards?

Yes, the Ping Identity Platform offers deployment flexibility for government missions, including hybrid environments and on-premises deployments. It can extend existing investments in PIV/CAC smart cards with an adaptive authentication authority and issues tokens compliant with NIST authenticator assurance levels for a Bring Your Own Authentication (BYOA) approach.

What are some of the upcoming AI-powered capabilities that Helix will introduce to the Ping Identity Platform?

Helix will introduce several new capabilities, including natural language queries for dynamically generated dashboards with automated insights, assistance for continuously analyzing system behavior and troubleshooting, and AI predictors for enhanced identity threat detection and prevention.

How does Ping Identity facilitate procurement for government entities?

Ping Identity has a strategic distribution partnership with Carahsoft to simplify procurement for government organizations. Carahsoft assists in evaluating, selecting, and implementing Ping Identity solutions at optimal value through its government contract vehicles and reseller partners.

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