Memfault
UnclaimedEmbedded observability and OTA for IoT devices to fix defects before customers notice.
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TL;DR - Memfault
- Provides real-time observability for all types of embedded and IoT devices.
- Automates crash data collection, debugging, and root cause analysis for in-field issues.
- Enables confident and controlled OTA firmware updates with real-time monitoring.
Pricing: Free plan available
Best for: Growing teams
Pros & Cons
Pros
- Significantly reduces time spent on debugging and issue resolution
- Minimizes device returns and costly field visits
- Increases confidence and control over firmware updates
- Provides data-driven insights for product development and roadmap decisions
- Improves customer satisfaction by proactively addressing issues
Cons
- Requires integration into embedded device firmware
- Specific pricing details are not publicly available
Key Features
Real-time fleet monitoring and automated alertsAutomatic collection of coredumps, bug reports, logs, and performance metricsRemote diagnosis and debugging without physical accessGranular OTA update management with staged rollouts and one-click abortCustomizable dashboards and alerts for performance monitoringProduct analytics for device usage and feature performanceAutomatic grouping and prioritization of high-impact issuesSupport for MCU, Android, and Linux devices
Pricing Plans
Developer
Free/month
- Exclusive pricing for teams building on Nordic low-power wireless solutions.
- No charge for up to 10 development devices
- Pay-as-you-go pricing beyond 10 development and/or production devices
Growth
$3,495/month
- 30 days data retention
- Integration on 2 chips and 1 device architecture
- 10 users
- Max Registered Devices 50,000
- Included Reporting Devices 1,000
- Monitored Chips per Device 2
- Product Architectures 1
- Projects 2
- Users 20
- User Management Standard user roles
- Single Sign-on Google
- Performance Monitoring 10 Metrics
- 20 Custom metric charts
- 10 Custom alerts
- Performance Data Retention 30 day Heartbeat retention
- Debugging Compact logs
- Issue merging
- OTA and Device Ops 10 Cohorts
- 20 Device attributes
- Staged rollouts
- Delta updates
- Jira Integration Available
- Support Standard support
- Dedicated Account Manager
Scale
$6,695/month
- Everything in Growth plus
- 45 days data retention
- Integration on 2 chips and 2 device architectures
- 25 users
- Max Registered Devices 250,000
- Included Reporting Devices 1,000
- Monitored Chips per Device 2
- Product Architectures 2
- Projects 5
- Users 50
- User Management Advanced user roles
- Single Sign-on SAML SSO
- Performance Monitoring 20 Metrics
- Unlimited metric charts
- 20 Custom alerts
- External notification targets
- Performance Data Retention 45 day Heartbeat retention
- Debugging Basic fleet sampling
- Custom issue charts
- Configurable issue alerts
- OTA and Device Ops 25 Cohorts
- 50 Device attributes
- Accelerated update delivery
- Jira Integration Available
- Support Priority support
- Cloud service SLA
Enterprise
Custom/month
- Everything in Scale plus
- 60 days data retention
- Uncapped chip and product integrations
- 50 users and advanced permissions
- Max Registered Devices Custom
- Included Reporting Devices Custom
- Monitored Chips per Device Custom
- Product Architectures Custom
- Projects Unlimited
- Users 100
- User Management Customized permissions
- Single Sign-on SAML SSO
- Performance Monitoring 50 metrics
- Unlimited custom alerts
- Performance Data Retention 60 day Heartbeat retention
- Debugging Advanced fleet sampling
- OTA and Device Ops Unlimited cohorts
- 150 Device attributes
- Jira Integration Available
- Support Enterprise SLA
- Dedicated Slack
About Memfault
By Toolradar Team·
Memfault is an embedded observability platform designed for IoT devices, offering comprehensive monitoring, debugging, and over-the-air (OTA) update capabilities. It provides real-time visibility into the performance and reliability of deployed devices, ranging from BLE sensors to Ethernet cameras. The platform helps engineering teams proactively identify, root cause, and resolve issues in the field, reducing the need for device returns or costly site visits.
Memfault caters to embedded engineers, engineering leaders, product managers, and customer support teams. It automates the collection of crash data, logs, and performance metrics, prioritizing high-impact issues for rapid resolution. This enables teams to ship reliable firmware faster, make data-backed roadmap decisions, and provide efficient customer support by accessing real-time and historical device diagnostics. The platform aims to transform embedded development by making debugging and updates as streamlined as web development.
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Memfault FAQ
How does Memfault handle devices that are not always connected to the internet?
Memfault is specifically designed to work with intermittently connected devices. It can collect and store data locally on the device, then transmit it to the platform whenever a connection becomes available, ensuring no critical diagnostic information is lost.
What types of diagnostic data does Memfault automatically collect from devices?
Memfault automatically collects coredumps, crash logs, bug reports, general device logs, and various performance metrics. It then processes and prioritizes this data to help engineering teams quickly identify and resolve issues.
Can Memfault be used to manage OTA updates for a mixed fleet of devices running different operating systems like MCU, Android, and Linux?
Yes, Memfault is built to unify monitoring and OTA update management across diverse device types, including those based on MCUs, Android, and Linux, allowing for a consistent approach to fleet management.
How does Memfault assist product managers in making roadmap decisions?
Product managers gain visibility into real-world device performance and usage patterns through Memfault's product analytics. This data allows them to prioritize fixes, validate feature performance, and make informed roadmap decisions based on actual field data rather than guesswork.
What mechanisms does Memfault provide to minimize risk during large-scale firmware rollouts?
Memfault offers features like staged rollouts, allowing updates to be deployed to a subset of devices first. It also provides real-time performance visibility during the rollout and a one-click abort function, enabling teams to quickly halt an update if problems are detected.
Source: memfault.com