RoomRaccoon
UnclaimedAll-in-one hotel management software for efficient operations, increased visibility, and more bookings.
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What is RoomRaccoon?
RoomRaccoon (property management): All-in-one hotel management software for efficient operations, increased visibility, and more bookings. RoomRaccoon is a comprehensive hotel management system designed to streamline operations for various property types, including independent hotels, boutique hotels, serviced apartments, hostels, guesthouses, B&Bs, motels, lodges, Airbnbs, and vacation rentals. Key capabilities: Property Management System (PMS), Channel Manager (200+ channels), Booking Engine with direct booking incentives, Payment processing with online links and VCC management, RaccoonUpsell for digital guest service menu and add-ons. RoomRaccoon is paid-only, with most plans including a trial period. Buyers most often compare RoomRaccoon against Mews, WebRezPro, Agilysys.
TL;DR - RoomRaccoon
- Manages all hotel operations from a single platform.
- Automates tasks, synchronizes channels, and drives direct bookings.
- Offers AI-powered dynamic pricing and various add-on tools.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- All-in-one platform reduces complexity and need for multiple systems.
- AI-powered pricing (RaccoonRev Plus) optimizes revenue and occupancy.
- Automates many manual tasks, increasing operational efficiency.
- Extensive channel manager expands reach and prevents overbookings.
- High-converting booking engine drives direct bookings and reduces commission costs.
Cons
- No free tier available, requiring an initial investment.
- Some advanced features like AI pricing are add-ons, potentially increasing overall cost.
Key Features
Property Management System (PMS)Channel Manager (200+ channels)Booking Engine with direct booking incentivesPayment processing with online links and VCC managementRaccoonUpsell for digital guest service menu and add-onsRaccoonHousekeeping for organizing and automating housekeepingRaccoonSite for hotel website creationRaccoonID for digital ID and passport scanning
Pricing Plans
Free TrialEntry
$197/per month
- Property Management System
- Channel Manager
- Booking Engine
- Payments Essentials
- 2 Users
- 3 Room categories
- Online check-in/check-out
- Generate invoices automatically
- Guest email templates
- Add-on inventory
- Reservation activity log
- Linked reservations
- Group booking functionalities
- F&B list
- Housekeeping list
- Negotiated rates for bookers
- Performance reports
- 3 Booking channels
- 7 custom rules for Dynamic pricing
- One-click rate change
- Real-time inventory management
- Two-way synchronization
- Bulk rate update
- Automated availability updates
- Multiple currencies
- Multi-rate distribution
- Parent/Child unit mapping
- Google Hotel Ads Premium Partner
- Booking Engine Customization
- Localization
- Commission-free
- Multi-Property booking engine
- Unlimited guest add-ons
- Custom discount codes
- Travel agent SSO
- Integrated payments gateway
- One-click payments
- Payment request links
- VCC autocharging
- Credit card pre-authorization
- Tokenization
- Chargeback self-management
- Centralized reconciliations
- Payment reports
- Virtual wallet for bookers
- Help Center
- 24/7 AI Chatbot
- Online ticket support
- Ticket response SLA 8 business hours
Essentials
$250/per month
- Everything in Entry plus:
- More users (8 Users)
- More booking channels (5 Booking channels)
- Dynamic pricing (7 custom rules)
- 1 upgrade tool or integration
- 10 Room categories
- Customizable user permissions
Premium
$367/per month
- Everything in Essentials plus:
- More users (20 Users)
- Unlimited booking channels
- More dynamic pricing rules (25 custom rules)
- Advanced revenue reporting
- Phone support, 7 days a week
- 3 upgrade tools or integrations
- 20 Room categories
- Daily revenue reports
- End-of-day reporting
- Year-on-year report
- Budget vs Actual report
- Inhouse balance dashboard
- Deposits reports
- Price checker
- Google Tag Manager integration
- Weekday telephone support (9.00am - 17:00pm)
- Weekend telephone support (9:00am - 17:00pm)
Pro
$517/per month
- Everything in Premium plus:
- Unlimited users
- Financial reporting
- Priority support SLA
- AI pricing with RaccoonRev Plus
- Unlimited upgrades
- Unlimited third-party integrations
- Unlimited Room categories
- Financial Reports
- 75 custom rules for Dynamic pricing
- Debtors report
About RoomRaccoon
By Toolradar Team·
RoomRaccoon is a comprehensive hotel management system designed to streamline operations for various property types, including independent hotels, boutique hotels, serviced apartments, hostels, guesthouses, B&Bs, motels, lodges, Airbnbs, and vacation rentals. It integrates essential tools like a Property Management System (PMS), Channel Manager, Booking Engine, and Payment processing into a single platform.
The platform helps hoteliers automate daily tasks, manage reservations, synchronize inventory across over 200 channels, drive direct bookings, and process payments seamlessly. Additionally, RoomRaccoon offers specialized add-on tools such as AI-powered dynamic pricing (RaccoonRev Plus), upsell features (RaccoonUpsell), housekeeping management (RaccoonHousekeeping), website creation (RaccoonSite), digital ID scanning (RaccoonID), and integrated card machines (RaccoonCardMachine). It aims to increase efficiency, boost revenue, and enhance guest satisfaction by providing a unified solution for all hotel management needs.
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RoomRaccoon FAQ
How does RaccoonRev Plus differ from standard dynamic pricing tools for hotels?
RaccoonRev Plus is an AI-powered pricing engine built into RoomRaccoon that uses predictive AI to forecast demand and suggest optimal rates up to 365 days in advance. Unlike standard tools that rely on fixed rules, it analyzes real-time demand signals, historical booking trends, and competitor shifts to provide more intelligent rate adjustments.
What specific types of properties can benefit from RoomRaccoon's solutions?
RoomRaccoon caters to a wide range of property types, including independent hotels, multi-property groups, boutique hotels, serviced apartments, hostels, guesthouses, B&Bs, motels, lodges, Airbnbs, and vacation rentals. The platform offers tailored solutions to manage various operational needs for each.
Can RoomRaccoon help manage multiple hotel locations from a single platform?
Yes, RoomRaccoon is designed to manage multiple hotel locations within one smart platform. This feature allows users to oversee and operate various properties efficiently from a centralized system.
What are the capabilities of the RaccoonUpsell tool?
RaccoonUpsell is a digital guest service menu that helps increase guest spending by offering relevant add-ons. It allows properties to present additional services or products to guests, such as picnic baskets, local tours, or three-course meals, directly through a digital interface.
Does RoomRaccoon offer a solution for creating a hotel website without coding knowledge?
Yes, RoomRaccoon provides RaccoonSite, which allows users to create a hotel website without needing any coding knowledge. Users can choose between a quick DIY setup with RaccoonSite Lite or opt for expert-built perfection with RaccoonSite Plus.
How does RoomRaccoon ensure inventory synchronization across various booking channels?
RoomRaccoon's Channel Manager automatically syncs inventory across over 200 channels, including OTAs, metasearch engines, GDSs, and bedbanks. This real-time synchronization eliminates overbookings and ensures maximum visibility for available rooms.
Source: roomraccoon.com