Cloudbeds

Name: Cloudbeds
Brand: Cloudbeds
Rating: 4.2 (41 reviews)

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The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.

Paid plans only

PaidHotel Management Channel Managers Revenue Management Guest Experience

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4.2(41 across the web)

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Reviews onG2

41 reviews tracked

The Bottom Line

Updated May 26, 2026

Price: Paid plans only. Compare plans

Key facts

Unified platform for hospitality operations, distribution, and guest experience.
Leverages AI (Signals AI) for insights, automation, and revenue optimization.
Designed to increase direct bookings, improve RevPAR, and reduce operational costs.

Pros

Unifies multiple critical hospitality functions into one platform.
AI-powered features enhance revenue, forecasting, and guest experience.
Significant improvements reported in direct bookings, occupancy, and RevPAR.
Reduces training time for staff and automates many tasks.
Flexible and scalable for various property types and sizes.

Cons

Pricing is not transparently listed and requires a quote.
Requires integration with existing systems, which might have a learning curve.
Reliance on a single platform for critical operations could be a single point of failure.

What is Cloudbeds?

Cloudbeds is a comprehensive hospitality management platform that unifies operations, distribution, guest experience, and revenue marketing solutions for lodging businesses. It is designed to help hoteliers run leaner, grow faster, and elevate their competitive edge by providing a single, integrated system to manage all aspects of their property. The platform includes a Property Management System (PMS), Channel Manager, Booking Engine, and tools for guest experience, reputation management, and revenue marketing. Cloudbeds leverages its Signals AI model to provide insights and automate processes, helping properties optimize direct bookings, improve RevPAR, and enhance guest satisfaction. It caters to a wide range of properties, from independent hotels and hostels to large hospitality groups, offering flexible plans and over 400 integration partners to customize tech stacks. Cloudbeds aims to transform the traditional PMS into an intelligent growth engine, enabling staff to focus more on guest interaction rather than manual tasks. It offers solutions for managing multiple properties, mobile access, and robust reporting, all while reducing operational costs and increasing profitability.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcecloudbeds.com ↗

Ratings Across the Web

4.2(41 reviews)

Cloudbeds holds an aggregate rating of 4.2 out of 5 from 41 reviews across G2, last checked September 17, 2026.

G241 reviews

4.2/5

Ratings aggregated from independent review platforms. Learn more

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Key Features

Property Management System (PMS)
Channel Manager (zero additional commissions)
Booking Engine (maximizes direct bookings)
Guest Experience solution (digital check-in, AI chat)
Reputation Management (centralized insights, automated responses)
Revenue Intelligence (AI-powered pricing recommendations, forecast accuracy)
Guest Marketing CRM (targeted emails, unified guest profiles)
Digital Marketing (automated advertising for metasearch, retargeting)

Pricing Plans

Pricing checked Sep 20, 2026

Cloudbeds plans and prices, checked September 2026
Plan	Price	Details
Flex	Request a quote	PMS Payments Marketplace +1 moreShow less Bring your own distribution
One	Request a quote	Cloudbeds Distribution included Everything in Flex (Cloudbeds PMS, Cloudbeds Payments, and Marketplace) Channel Manager +1 moreShow less Booking Engine
Experience	Request a quote	Cloudbeds Distribution optional Everything in One (Cloudbeds PMS, Cloudbeds Payments, Marketplace, Channel Manager, and Booking Engine) Guest Experience +1 moreShow less Reputation Management
Enterprise	Request a quote	Custom packages available Cloudbeds Distribution optional Bespoke solutions for hospitality group, brand, or management company

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Is Cloudbeds worth the price?

Fair value

This approach often suggests higher pricing tailored to individual needs, which can be expensive for smaller operations.

It's best suited for established hospitality businesses seeking comprehensive, customized solutions rather than budget-conscious startups.

Hidden Costs & Gotchas

Add-on costs for specific integrations

Reviews

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4.2/5

Across 41 verified user reviews on G2

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Cloudbeds FAQ

How does Cloudbeds help properties increase direct bookings?

Cloudbeds includes a Booking Engine and leverages its Signals AI model to optimize direct bookings. This integrated approach helps properties attract guests directly, reducing reliance on third-party channels and improving overall revenue.

What kind of user benefits most from Cloudbeds?

Cloudbeds is designed for a wide range of lodging businesses, from independent hotels and hostels to large hospitality groups. It is particularly beneficial for properties looking to unify their operations, distribution, guest experience, and revenue marketing within a single system.

How does Cloudbeds compare to Maestro PMS?

Cloudbeds unifies multiple critical hospitality functions like PMS, Channel Manager, and Booking Engine into one platform, whereas Maestro PMS also offers comprehensive property management solutions. Cloudbeds specifically highlights its AI-powered features for enhanced revenue and guest experience.

What are the main trade-offs when implementing Cloudbeds?

A primary trade-off is that pricing is not transparently listed and requires a quote, which means potential users cannot easily compare costs upfront. Additionally, integrating Cloudbeds with existing systems might have a learning curve, and reliance on a single platform for critical operations could be a single point of failure.

How is Cloudbeds priced?

Cloudbeds is a paid product and does not offer a permanently free tier. Pricing is not transparently listed and requires a direct quote to understand the cost structure for specific property needs.

Can Cloudbeds manage multiple properties from a single interface?

Yes, Cloudbeds offers solutions for managing multiple properties, allowing hospitality groups to oversee their entire portfolio from a unified platform. This feature helps streamline operations across different locations.

Which specific hospitality functions does Cloudbeds unify?

Cloudbeds unifies critical hospitality functions including a Property Management System (PMS), Channel Manager, Booking Engine, and tools for guest experience, reputation management, and revenue marketing. This integration aims to provide a comprehensive management solution.

Source: cloudbeds.com