Cloudbeds
UnclaimedThe #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
Visit WebsiteReviews onG2Capterra
372 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Unifies multiple critical hospitality functions into one platform.
Biggest con
Pricing is not transparently listed and requires a quote.
TL;DR - Cloudbeds
- Unified platform for hospitality operations, distribution, and guest experience.
- Leverages AI (Signals AI) for insights, automation, and revenue optimization.
- Designed to increase direct bookings, improve RevPAR, and reduce operational costs.
Pricing: Paid only
Best for: Enterprises & pros
4.3/5 across review platforms
What is Cloudbeds?
Cloudbeds is a comprehensive hospitality management platform that unifies operations, distribution, guest experience, and revenue marketing solutions for lodging businesses. It is designed to help hoteliers run leaner, grow faster, and elevate their competitive edge by providing a single, integrated system to manage all aspects of their property.
The platform includes a Property Management System (PMS), Channel Manager, Booking Engine, and tools for guest experience, reputation management, and revenue marketing. Cloudbeds leverages its Signals AI model to provide insights and automate processes, helping properties optimize direct bookings, improve RevPAR, and enhance guest satisfaction. It caters to a wide range of properties, from independent hotels and hostels to large hospitality groups, offering flexible plans and over 400 integration partners to customize tech stacks.
Cloudbeds aims to transform the traditional PMS into an intelligent growth engine, enabling staff to focus more on guest interaction rather than manual tasks. It offers solutions for managing multiple properties, mobile access, and robust reporting, all while reducing operational costs and increasing profitability.
Available on: Web
Pros & Cons
Pros
- Unifies multiple critical hospitality functions into one platform.
- AI-powered features enhance revenue, forecasting, and guest experience.
- Significant improvements reported in direct bookings, occupancy, and RevPAR.
- Reduces training time for staff and automates many tasks.
- Flexible and scalable for various property types and sizes.
Cons
- Pricing is not transparently listed and requires a quote.
- Requires integration with existing systems, which might have a learning curve.
- Reliance on a single platform for critical operations could be a single point of failure.
Ratings Across the Web
4.3(372 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Property Management System (PMS)Channel Manager (zero additional commissions)Booking Engine (maximizes direct bookings)Guest Experience solution (digital check-in, AI chat)Reputation Management (centralized insights, automated responses)Revenue Intelligence (AI-powered pricing recommendations, forecast accuracy)Guest Marketing CRM (targeted emails, unified guest profiles)Digital Marketing (automated advertising for metasearch, retargeting)
Pricing Plans
Pricing checked Jun 22, 2026
Flex
Request a quote
- PMS
- Payments
- Marketplace
- Bring your own distribution
One
Request a quote
- Cloudbeds Distribution included
- Everything in Flex (Cloudbeds PMS, Cloudbeds Payments, and Marketplace)
- Channel Manager
- Booking Engine
Experience
Request a quote
- Cloudbeds Distribution optional
- Everything in One (Cloudbeds PMS, Cloudbeds Payments, Marketplace, Channel Manager, and Booking Engine)
- Guest Experience
- Reputation Management
Enterprise
Request a quote
- Custom packages available
- Cloudbeds Distribution optional
- Bespoke solutions for hospitality group, brand, or management company
Reviews
$99Free with your review
Write a reviewReview Cloudbeds, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
4.3/5
Across 372 verified user reviews on Capterra, G2
Add your hands-on experience using the offer above to help the next buyer.
Best Cloudbeds Alternatives
Top alternatives based on features, pricing, and user needs.
Oracle HospitalityFreemium
Comprehensive cloud solutions for hotels, food & beverage, and cruise operations.
GraceSOFTPaid
All-in-one hospitality property management system for hotels, resorts, and vacation rentals.
Maestro PMSPaid
All-in-one property management system for independent hotels and resorts, offering flexible deployment and extensive...
RMS CloudPaid
Cloud-native PMS for hospitality, automating operations and enhancing guest experiences.
Shiji EnterprisePaid
Integrated technology solutions powering enterprise and independent hotels worldwide.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Cloudbeds FAQ
How does Cloudbeds help properties increase direct bookings?
Cloudbeds includes a Booking Engine and leverages its Signals AI model to optimize direct bookings. This integrated approach helps properties attract guests directly, reducing reliance on third-party channels and improving overall revenue.
What kind of user benefits most from Cloudbeds?
Cloudbeds is designed for a wide range of lodging businesses, from independent hotels and hostels to large hospitality groups. It is particularly beneficial for properties looking to unify their operations, distribution, guest experience, and revenue marketing within a single system.
How does Cloudbeds compare to Maestro PMS?
Cloudbeds unifies multiple critical hospitality functions like PMS, Channel Manager, and Booking Engine into one platform, whereas Maestro PMS also offers comprehensive property management solutions. Cloudbeds specifically highlights its AI-powered features for enhanced revenue and guest experience.
What are the main trade-offs when implementing Cloudbeds?
A primary trade-off is that pricing is not transparently listed and requires a quote, which means potential users cannot easily compare costs upfront. Additionally, integrating Cloudbeds with existing systems might have a learning curve, and reliance on a single platform for critical operations could be a single point of failure.
How is Cloudbeds priced?
Cloudbeds is a paid product and does not offer a permanently free tier. Pricing is not transparently listed and requires a direct quote to understand the cost structure for specific property needs.
Can Cloudbeds manage multiple properties from a single interface?
Yes, Cloudbeds offers solutions for managing multiple properties, allowing hospitality groups to oversee their entire portfolio from a unified platform. This feature helps streamline operations across different locations.
Which specific hospitality functions does Cloudbeds unify?
Cloudbeds unifies critical hospitality functions including a Property Management System (PMS), Channel Manager, Booking Engine, and tools for guest experience, reputation management, and revenue marketing. This integration aims to provide a comprehensive management solution.
Source: cloudbeds.com