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RMS Cloud

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Cloud-native PMS for hospitality, automating operations and enhancing guest experiences.

Property ManagementHotel ManagementRevenue ManagementTravel & Hospitality
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Tracked since2026
0 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significant time savings through automation (e.g., 30-40 hours per week).

Biggest con

Pricing details are not publicly available and require a quote.

TL;DR - RMS Cloud

  • Cloud-native PMS for diverse hospitality properties.
  • Automates operations, manages bookings, and streamlines guest experiences.
  • Drives revenue through direct bookings, rate optimization, and OTA integration.
Pricing: Paid only
Best for: Enterprises & pros

What is RMS Cloud?

Editorial review
RMS Cloud is a comprehensive, cloud-native Property Management System (PMS) designed for the hospitality industry. It serves over 6,000 properties globally, including hotels, motels, parks, campgrounds, and serviced apartments. The platform aims to streamline daily operations, automate routine tasks, and provide in-depth performance reports to improve decision-making and drive revenue growth. This PMS empowers hospitality operators to manage all properties from a single platform, optimize rates, reduce payment disputes, and increase direct bookings through its integrated booking engine and channel manager. It also focuses on enhancing the guest experience by offering flexible online booking, reservation management, and payment options, alongside loyalty programs and personalized communications.

Available on: Web

how we evaluateSourcermscloud.com ↗

Pros & Cons

Pros

  • Significant time savings through automation (e.g., 30-40 hours per week).
  • Reduces payment disputes by up to 90%.
  • Increases direct bookings by up to 70%.
  • Comprehensive platform managing all property types and operations.
  • Flexible and dynamic software adaptable to various hospitality needs.

Cons

  • Pricing details are not publicly available and require a quote.
  • Advanced features like multi-site management and API access are restricted to higher-tier plans.

Key Features

Property Management System (PMS)Housekeeping & Maintenance managementBuilt-in Channel ManagerBooking Engine for direct reservationsRate ManagementGuest Services & Communication HubGuest Feedback & Guest PortalReporting & Analytics

Pricing

Paid

RMS Cloud offers paid plans. Visit their website for current pricing details.

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RMS Cloud FAQ

How does RMS Cloud specifically help reduce payment disputes for properties?

RMS Pay, the integrated payment solution, expertly handles pre-authorisation releases and PCI compliance, which significantly reduces the likelihood of payment disputes. This functionality is a key differentiator for the platform.

Can RMS Cloud manage a portfolio of diverse hospitality properties, such as hotels and campgrounds, from a single interface?

Yes, RMS Cloud is designed for multi-property management. Its Elevate plans specifically cater to multi-site or enterprise groups, allowing for unified operations across different property types like hotels, motels, parks, and serviced apartments.

What kind of automation features are available to streamline daily operations for staff?

RMS Cloud offers automation for routine tasks such as night audit posting, batch invoicing, and triggered correspondence for guest communications. It also automates aspects of payment processing and can save staff significant time weekly by streamlining check-ins and other operational workflows.

How does RMS Cloud support increasing direct bookings compared to relying on OTAs?

The platform includes a built-in booking engine that allows guests to book directly from anywhere, anytime. Combined with its channel manager that integrates with a global network of OTAs, RMS Cloud helps optimize visibility while actively encouraging and facilitating direct reservations to boost revenue.

Are there specific features within RMS Cloud that cater to the unique needs of parks and campgrounds?

Yes, the Accelerate and Elevate plans for parks include specialized features such as Interactive Maps, Utilities Management, and Metering, which are crucial for managing sites and resources within a park or campground setting.

What is the typical impact on guest rebooking rates for properties utilizing RMS Cloud's personalization features?

Properties using RMS Cloud's personalization capabilities have seen significant improvements in guest loyalty. For example, The Nare Hotel achieved 30% rebookings before guests even checked out and a 65% rate of returning guests by leveraging the platform to personalize the hospitality experience.

Source: rmscloud.com