Dockwa
UnclaimedManage every aspect of your marina business on one comprehensive platform.
Visit WebsiteTL;DR - Dockwa
- All-in-one platform for marina management, covering reservations, contracts, POS, and CRM.
- Automates operations to save time, increase occupancy, and boost revenue.
- Provides a seamless experience for boaters with online booking and digital payments.
Pricing: Free plan available
Best for: Growing teams
4.6/5 across review platforms
Pros & Cons
Pros
- Streamlines and automates various marina operations, saving significant time.
- Increases occupancy and revenue through online booking, lead generation, and dynamic pricing options.
- Enhances boater experience with easy booking, digital payments, and personalized communication.
- Offers a modular pricing structure, allowing marinas to customize their package.
- Provides dedicated customer success and ongoing feature development.
Cons
- Specific pricing details require direct contact, as it's customized.
- Requires integration with existing systems, which might have a learning curve.
- Reliance on the platform for all operations could be a concern for some users.
Ratings Across the Web
4.6(23 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
24/7 Online Reservation ManagementDigital Contracts with E-signatures and Auto-PayPoint of Sale (POS) for Fuel Dock & Ship StoreBoater CRM & MessagingInteractive Marina Map & Slip AssignmentsFuel Management with Pump IntegrationDry Stack Operations ManagementAutomated Billing, Invoicing, and Reminders
Pricing Plans
Leads
$0 Always
- Free Marina Profile visible to 300K+ boaters
- Receive and manage online inquiries instantly
- Respond to messages and reviews in one dashboard
- Grow visibility through Dockwa and Marinas.com
Transient
$169/month*
- 24/7 online booking with instant confirmation
- Waitlist tools to fill every slip
- Smart slip assignments with full CRM integration
- Auto-collect insurance and registration
- Full CRM
Captains & Contracts
$180/month*
- Digital contracts with e-signatures
- Automated billing, invoicing, and reminders
- Custom payment schedules for every customer type
- Secure storage for all contracts and insurance docs
Point of Sale
$249/month*
- Centralized checkout for retail, fuel, and dock fees
- Tap, dip, and swipe payment processing
- Unlimited SKUs with inventory tracking
- Integrated reporting and sales analytics
Fuel Management
$199/month*
- Real-time tank tracking and inventory visibility
- Mobile checkout right at the pump
- Built-in tipping for dockhands
- Simple reconciliation at day’s end
Storage
$180/month*
- Interactive marina map with real-time updates
- Assignments and occupancy tracking
- Dockwalk app for on-the-water coordination
- Metered electric readings and usage history
Dry Stack (Add On)
$99/month*
- Boater-requested launch scheduling via app
- Staff launch and retrieval dashboard
- Track launch timing and activity logs
- Reduce calls and paperwork for every launch
Integrations (Add On)
$84/month*
- Seamless sync with QuickBooks, NetSuite, Sage, and Xero
- Automatic posting of invoices and payments
- Centralized financial reporting
- Reduce manual entry and reconciliation errors
Insights (Add On)
$139/month*
- Profile traffic analysis
- Revenue and occupancy forecasting
- Revenue and occupancy history
Telescope (Add-On)
Contact us for pricing
- Demand-based pricing that works for all marina types
About Dockwa
By Toolradar Team·
Dockwa is a comprehensive marina management software platform designed to simplify operations, increase revenue, and enhance boater satisfaction for marinas, yacht clubs, and boatyards. It offers a suite of tools to manage slip rentals, fuel sales, dry stack storage, contracts, service management, and more, all from a single platform. The software aims to reduce manual work, optimize occupancy, and provide a seamless experience for both marina operators and boaters.
Dockwa caters to marinas of all sizes and types, providing features like 24/7 online reservation management, digital contract creation with e-signatures, a point-of-sale system for ship stores and fuel docks, and a robust CRM for managing boater relationships. It helps operators streamline billing, track inventory, visualize marina occupancy, and generate reports, ultimately leading to more efficient operations and increased profitability. The platform also includes customer success support, offering onboarding, training, and continuous feature updates.
Reviews
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Dockwa FAQ
How does Dockwa facilitate boater lead generation and reservation management?
Dockwa provides a free Marina Profile visible to over 300,000 boaters, allowing marinas to receive and manage online inquiries instantly. It also offers 24/7 online booking with instant confirmation, waitlist tools, and smart slip assignments to maximize occupancy.
What specific features does Dockwa offer for managing fuel dock operations?
Dockwa's Fuel Management module includes real-time tank tracking and inventory visibility, mobile checkout directly at the pump, and built-in tipping functionality for dockhands. It also simplifies reconciliation at the end of the day.
Can Dockwa integrate with existing accounting software, and if so, which ones?
Yes, Dockwa offers out-of-the-box integrations with common accounting systems such as QuickBooks Online, NetSuite, Sage, and Xero. These integrations allow for seamless synchronization of invoices and payments, reducing manual entry and reconciliation errors.
How does Dockwa assist with contract management and billing for marina operators?
Dockwa streamlines contract creation and signing with digital contracts and e-signatures, saving over 40 minutes per contract. It also includes automated billing, invoicing, reminders, and custom payment schedules, with secure storage for all documents.
What is the 'Dry Stack' add-on feature in Dockwa, and what does it do?
The Dry Stack add-on simplifies launch scheduling for both staff and boaters. It enables boaters to request launches via an app and provides staff with a dashboard to manage launch and retrieval activities, track timing, and reduce paperwork.
How does Dockwa help marinas optimize occupancy and manage their physical layout?
Dockwa's Assignments & Maps feature allows marinas to visualize customers, track availability, assign slips, and optimize occupancy in real time. It provides an interactive marina map with real-time updates, eliminating the need for paper maps and guesswork.
Source: marinas.dockwa.com