Mews
Claim this toolSimplify operations, elevate guest experiences, and grow revenue for any hospitality property.
Paid plans onlyVisit WebsiteReviews onG2Capterra
91 reviews trackedThe Bottom Line
- Price
- Paid plans only. Compare plans
Key facts
- Cloud-native PMS for automating hospitality operations and enhancing guest experiences.
- Drives direct bookings and increases revenue through upsells and diversified offerings.
- Features embedded payments, AI-driven personalization, and extensive integrations.
Pros
- Significantly increases direct bookings and RevPAR.
- Reduces manual tasks and administrative work, saving staff time.
- Offers a highly intuitive interface that is easy for staff to learn.
- Provides robust security and instant platform updates.
- Enables diversification of revenue streams beyond traditional room bookings.
Cons
- Specific pricing details are not publicly listed and require a demo.
- The extensive feature set might have a learning curve for initial setup, despite ease of daily use.
What is Mews?
Mews is a cloud-native Property Management System (PMS) designed for hotels, hostels, alternative accommodations, and groups. It automates manual tasks, personalizes guest experiences using AI, and helps properties increase revenue through a single, intuitive platform. Mews aims to free hospitality businesses from IT burdens, allowing them to focus on guest satisfaction and revenue generation.
The system offers a comprehensive suite of tools including a booking engine, embedded payment processing, and advanced analytics. It supports diverse revenue streams beyond just rooms, such as parking and meeting room management, and provides self-service options for guests to streamline check-ins and payments. Mews is built to be easy to learn and use, reducing staff training time and improving operational efficiency.
Available on: Web
Ratings Across the Web
4.7(91 reviews)
Mews holds an aggregate rating of 4.7 out of 5 from 91 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Cloud-native Property Management System (PMS)
- Booking Engine for direct bookings
- Embedded, automated payment processing (Mews Payments)
- Guest portal for online check-in and upselling
- Automated front office operations, including Mews Kiosk
- Management of non-room bookable services (e.g., parking, meeting rooms)
- AI-driven guest preference summaries (Smart Tips)
- Customizable booking engine and email communications
Pricing Plans
Pricing checked Oct 1, 2026
| Plan | Price | Details |
|---|---|---|
| Essentials | Contact us |
+5 moreShow less
|
| Advanced | Contact us |
+4 moreShow less
|
| Enterprise | Contact us |
+9 moreShow less
|
| Portfolio | Contact us |
+19 moreShow less
|
| Brand | Contact us |
+6 moreShow less
|
| Traveler | Contact us |
+14 moreShow less
|
Reviews
$99Free with your review
Write a reviewReview Mews, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
4.7/5
Across 91 verified user reviews on Capterra, G2
Add your hands-on experience using the offer above to help the next buyer.
Best Mews Alternatives
Top alternatives based on features, pricing, and user needs.
iGMSPaid
Streamline vacation rental management with AI messaging, dynamic pricing, and direct booking capabilities.
ResNexusFreemium
Intuitive, all-in-one property management software for hospitality businesses.
Clock PMSPaid
Comprehensive hotel management software for seamless operations and revenue optimization.
TokeetFreemium
AI-powered property management system for vacation rentals, optimizing operations and bookings.
CloudbedsPaid
The #1 award-winning hospitality technology solution for hotels, hostels, and vacation rentals.
RevinatePaid
Hospitality's leading direct booking platform powered by AI and guest data.
Apaleo PMSPaid
The open, API-first, and AI-powered property management platform for modern hospitality.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Mews FAQ
How does Mews' cloud-native architecture differ from traditional cloud-based PMS solutions?
Mews' cloud-native design means it's built specifically for the cloud, offering instant updates, best-in-class security, and accessibility from any device without requiring an IT department for maintenance. This contrasts with older cloud-based systems that may be adapted from on-premise software, potentially leading to slower updates and less robust infrastructure.
Can Mews manage bookings for non-traditional hospitality spaces like co-working areas or spa services, independent of hotel room reservations?
Yes, Mews includes a standalone booking engine specifically designed for non-room bookings. This allows properties to manage and upsell services like parking spots, meeting rooms, co-working spaces, or spa treatments by the hour, and these services can be booked by anyone, even non-hotel guests, with real-time availability.
What specific AI capabilities does Mews offer to personalize guest experiences?
Mews leverages AI through features like 'Smart Tips,' which provide easy-to-read, AI-driven summaries of guests' preferences. This allows staff to offer more personalized services and recommendations, contributing to a customized guest journey.
How does Mews Payments ensure PSD2 compliance and secure transactions for guests?
Mews Payments is a fully embedded processing platform that tokenizes card data for one-click purchases and ensures PSD2 compliance. This provides best-in-class payment security and a frictionless experience for guests, whether paying at booking, during their stay, or at check-out.
For multi-property groups, what unique features does Mews offer to streamline operations across all locations?
Mews provides specific multi-property features including a multi-property booking engine, bulk rate management, a portfolio-wide dashboard for real-time insights across all properties, and a Multi-Property API. These tools enable centralized control and optimized operations for hospitality groups and chains.
Beyond standard integrations like Expedia and Booking.com, what is the extent of Mews' integration capabilities for specialized hospitality tech?
Mews offers an extensive Mews Marketplace with over 1000 integrations with leading hospitality technology providers. Additionally, its Open API allows properties to connect virtually any system, from accounting and loyalty programs to events and kiosk solutions, providing significant flexibility for building a customized tech stack.
Source: mews.com