Mews

Unclaimed

Simplify operations, elevate guest experiences, and grow revenue for any hospitality property.

Property Management Hotel Management Revenue Management

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4.5(64 across the web)

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TL;DR - Mews

Cloud-native PMS for automating hospitality operations and enhancing guest experiences.
Drives direct bookings and increases revenue through upsells and diversified offerings.
Features embedded payments, AI-driven personalization, and extensive integrations.

Pricing: Paid only

Best for: Enterprises & pros

4.5/5 across review platforms

Pros & Cons

Pros

Significantly increases direct bookings and RevPAR.
Reduces manual tasks and administrative work, saving staff time.
Offers a highly intuitive interface that is easy for staff to learn.
Provides robust security and instant platform updates.
Enables diversification of revenue streams beyond traditional room bookings.

Cons

Specific pricing details are not publicly listed and require a demo.
The extensive feature set might have a learning curve for initial setup, despite ease of daily use.

Ratings Across the Web

4.5(64 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Cloud-native Property Management System (PMS)Booking Engine for direct bookingsEmbedded, automated payment processing (Mews Payments)Guest portal for online check-in and upsellingAutomated front office operations, including Mews KioskManagement of non-room bookable services (e.g., parking, meeting rooms)AI-driven guest preference summaries (Smart Tips)Customizable booking engine and email communications

Pricing Plans

Essentials

Mews PMS
Easy-to-use booking engine that drives direct bookings
Guest portal for online check-in and upselling
Exportable reports for simplified accounting
Embedded, automated payments platform
Automated front office operations, including Mews Kiosk
8 Mews Marketplace integrations including Expedia & Booking.com
24/7 chat bot support

Advanced

Everything in Essentials
Advanced Guest Experience
Smart Tips: easy-to-read, AI-driven summaries of guests’ preferences
Customizable booking engine integrated on your own website
Custom domain email communications
Automated SMS check-in reminders
Digital Key for contactless check-in

Enterprise

Everything in Advanced
Mews Analytics
Advanced financial analytics
Interactive dashboards for instant visibility into key metrics
Mews Open API
Booking Engine API
Channel Manager API
Connector API to connect any system to Mews
Unlimited Mews Marketplace
Choose from 1000+ integrations with leading hospitality tech
Direct connections to Expedia & Booking.com
No implementation fees

Portfolio

Mews PMS
Easy-to-use booking engine that drives direct bookings
Guest portal for online check-in and upselling
Exportable reports for simplified accounting
Embedded, automated payments platform
Automated front office operations, including Mews Kiosk
8 Mews Marketplace integrations including Expedia & Booking.com
24/7 chat bot support
Mews Multi-Property
Multi-Property booking engine
Bulk rate management
Portfolio-wide dashboard for real-time insights across all properties
Multi-Property API
Advanced Guest Experience
Smart Tips: easy-to-read, AI-driven summaries of guests’ preferences
Customizable booking engine integrated on your own website
Custom domain email communications
Automated SMS check-in reminders
Digital Key for contactless check-in
Mews Analytics
Advanced financial analytics
Interactive dashboards for instant visibility into key metrics

Brand

Everything in Portfolio
Mews Open API
Booking Engine API
Channel Manager API
Connector API to connect any system to Mews
Unlimited Mews Marketplace
Choose from 1000+ integrations with leading hospitality tech
Direct connections to Expedia & Booking.com
No implementation fees

Traveler

Mews PMS
Easy-to-use booking engine that drives direct bookings
Guest portal for online check-in and upselling
Exportable reports for simplified accounting
Embedded, automated payments platform
Automated front office operations, including Mews Kiosk
8 Mews Marketplace integrations including Expedia & Booking.com
24/7 chat bot support
Advanced Guest Experience
Smart Tips: easy-to-read, AI-driven summaries of guests’ preferences
Customizable booking engine integrated on your own website
Custom domain email communications
Automated SMS check-in reminders
Digital Key for contactless check-in
Mews Analytics
Advanced financial analytics
Interactive dashboards for instant visibility into key metrics

Calculate your cost View full pricing

What is Mews?

Editorial review

Mews is a cloud-native Property Management System (PMS) designed for hotels, hostels, alternative accommodations, and groups. It automates manual tasks, personalizes guest experiences using AI, and helps properties increase revenue through a single, intuitive platform. Mews aims to free hospitality businesses from IT burdens, allowing them to focus on guest satisfaction and revenue generation. The system offers a comprehensive suite of tools including a booking engine, embedded payment processing, and advanced analytics. It supports diverse revenue streams beyond just rooms, such as parking and meeting room management, and provides self-service options for guests to streamline check-ins and payments. Mews is built to be easy to learn and use, reducing staff training time and improving operational efficiency.

LCLouis CorneloupUpdated May 18, 2026 · how we evaluateSourcemews.com ↗

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Mews FAQ

How does Mews' cloud-native architecture differ from traditional cloud-based PMS solutions?

Mews' cloud-native design means it's built specifically for the cloud, offering instant updates, best-in-class security, and accessibility from any device without requiring an IT department for maintenance. This contrasts with older cloud-based systems that may be adapted from on-premise software, potentially leading to slower updates and less robust infrastructure.

Can Mews manage bookings for non-traditional hospitality spaces like co-working areas or spa services, independent of hotel room reservations?

Yes, Mews includes a standalone booking engine specifically designed for non-room bookings. This allows properties to manage and upsell services like parking spots, meeting rooms, co-working spaces, or spa treatments by the hour, and these services can be booked by anyone, even non-hotel guests, with real-time availability.

What specific AI capabilities does Mews offer to personalize guest experiences?

Mews leverages AI through features like 'Smart Tips,' which provide easy-to-read, AI-driven summaries of guests' preferences. This allows staff to offer more personalized services and recommendations, contributing to a customized guest journey.

How does Mews Payments ensure PSD2 compliance and secure transactions for guests?

Mews Payments is a fully embedded processing platform that tokenizes card data for one-click purchases and ensures PSD2 compliance. This provides best-in-class payment security and a frictionless experience for guests, whether paying at booking, during their stay, or at check-out.

For multi-property groups, what unique features does Mews offer to streamline operations across all locations?

Mews provides specific multi-property features including a multi-property booking engine, bulk rate management, a portfolio-wide dashboard for real-time insights across all properties, and a Multi-Property API. These tools enable centralized control and optimized operations for hospitality groups and chains.

Beyond standard integrations like Expedia and Booking.com, what is the extent of Mews' integration capabilities for specialized hospitality tech?

Mews offers an extensive Mews Marketplace with over 1000 integrations with leading hospitality technology providers. Additionally, its Open API allows properties to connect virtually any system, from accounting and loyalty programs to events and kiosk solutions, providing significant flexibility for building a customized tech stack.

Source: mews.com